4th Annual
Personalising the student experience journey
Conference Date
17th & 18th April 2018
Victoria University City Convention Centre, Melbourne
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Strategies to proactively boost and measure student centricity

Though crucial to long term competitive advantage, transitioning to a truly student centric institution is a formidable undertaking. Collaborating and learning from the success and failures of others across the sector is key to continuous improvement.

The 4th Annual Enhancing Student Experience conference will focus on how institutions can evolve to enhance the student experience across the student lifecycle. By combining the nitty gritty of lessons learned with case studies of best practice and innovation, this conference is an ideal opportunity to think outside the box, network and drive change.

Hear insight on key issues including:

  • Effectively engaging with a diverse student demographic
  • Embedding a student centred culture
  • Measuring the impacts of experience initiatives
  • Embracing digital technologies to measure & enhance student experience
  • Prepare for changing expectations of the finance role

Who will attend?

Senior leadership as well as centralised and academic staff with responsibility for student engagement and experience.

Responsible for:

  • Student Services
  • Marketing
  • Business Strategy
  • IT Services
  • Digital Transformation
  • Learning & Teaching
  • Service Delivery
  • Business Strategy
  • Customer Experience
  • Library Services
  • Student Life

Attend to learn:

  • Effectively engage with a diverse student demographic
  • Embed a student centred culture
  • Measure the impacts of experience initiatives