In recent years, we have seen positive change towards tackling this issue with an increased focus on safety culture and the introduction of new preventative and reactive models of care. However, with unacceptable violence and aggression still rife within healthcare, we need to be taking a multidisciplinary, evidence-based approach to the management of OVA and behavioural issues from both staff safety and patient-centred lens.
For the 6th time, the Improving Safety & Security in Healthcare conference will bring together key stakeholders to develop solutions to address this issue. Building on the success of our past Hospital Safety and Security conference series, this year’s conference will also focus on OVA and behaviours of concern in Aged Care and Disability Services as well as hospitals. You will learn about successful models that have achieved a reduction in OVA or improved the management of behaviours of concern. You will also walk away with new insight on multidisciplinary responses to better manage OVA.
As Australia’s only conference that focuses on the issue of occupational violence, aggression and behavioural management in healthcare, this event is not to be missed. Join us, where we translate policy and procedure into tangible and real-life practice.
What will you take away from this conference?
- Solution-focused approaches to address common OVA challenges with 5 new case studies
- Insights from award-winning hospitals & programs in the prevention & management of OVA
- Practical skills to manage actual or potential aggression
- Alternative interventions to minimise restrictive practices
- Evidence on clinical tools to effectively assess risk
- Strategies to better support & empower staff post-incident
Healthcare organisations, including:
- Public & Private Hospitals
- Local Health Districts & Area Health Services
- Disability Service Providers
- Aged Care Providers
- Security Services
- Patient Support Services
- Facility Management
- People & Culture
- Drug & Alcohol
- Aged Care/ Dementia
- General Medicine
- Mental Health
Attend to learn how to
- Embed best practice OVA training models in your health service
- Implement preventative, patient-centred & trauma informed models of care
- Develop new risk assessment methods & tools
- Strengthen multidisciplinary responses to OVA
- Improve incident reporting, investigation & response
- Leverage emerging technology & solutions to support a safety culture
- INTERNATIONAL CASE STUDY: Pilot project- Predicting violence & aggression in high acuity areas
- KEYNOTE: The Safewards model: Reducing conflict & containment, increasing safety
- INTERNATIONAL KEYNOTE: Transitioning to a new security model – towards aligned values with clinical staff
- CASE STUDY: Increasing early intervention through the ScopeSAFE health & safety program
Footscray Hospital, VIC
Auckland District Health Board, NZ
East Metropolitan Health Service, WA
Department of Health & Human Services VIC
RLDatix is the combination of RiskMan, RLSolutions and Datix, with offices in the US, Canada, UK, Saudi Arabia and Australia. Together, with our software, we are making a difference in the lives of millions of patients around the world. Our company builds tools and provides insights that drive safer, better care across all categories of healthcare. We aim to help you manage, monitor and analyse your data for better outcomes. Combined, we are a global team that is passionate about improving healthcare and we believe in what we do and we truly want to make a difference in the lives of patients around the world.
Over the past several years, increasing occupational violence and aggressive behaviours have placed healthcare staff and patients in difficult and often unsafe situations.
At m-View, we provide solutions that protect. Our body-worn video solutions give healthcare staff the tools they need to ensure positive outcomes and a safe and stable environment for all.
Our goal is to utilise video to reinvent the way we manage healthcare and safety. By incorporating video into daily interactions, we can deter aggression, neglect and negative behaviours so your staff and patients benefit from the safest environments possible. m-View solutions can provide reassurance that any antisocial behaviour will result in consequences, backed up by high-quality video evidence.
We provide a digital hub for all recorded activity, allowing users to store and manage video for evidence, training or later observation. m-View’s cloud or on premise solutions minimise the cost of storing and transmitting HD video over networks.
We’ve partnered with NSW Ambulance, Monash Health and the Newborn and Paediatric Emergency Transport Service (NETS) to provide essential vision in critical situations. Prioritising ease-of-use, quick activation and unobtrusive presence, our hands-free devices have fundamentally enhanced the way these teams work. We focus on their safety while they focus on saving lives.
Australian owned and operated, we work directly with our clients to ensure their individual needs are identified and our solutions are tailored to them. Ultimately, the uncompromising safety and wellbeing of our communities is at the very forefront of what we do.
What People Are Saying
This conference was fantastic. All the topics were relevant and the presenters were credible and passionate about their topics. It was a great opportunity to network and develop relationships with others throughout Australia in similar and associated roles to mine that I will be able to use to bounce ideas and get advice from.Group Manager Security, Monash Health & Improving Hospital Safety & Security Conference Attendee 2019
Great 2 days, range of presentations covered the relevant areas, it meets my expectations. The diversity of participants allowed for a fantastic networking opportunity and to take away great ideas and new contactsPrevention Management - Violence and Aggression Coordinator, Central Coast Local Health & Improving Hospital Safety & Security Conference Attendee 2019
The Improving Hospital Safety and Security conference by Criterion was exactly what I needed as a representative of my health service. The learnings of other health services and interdisciplinary teams have kept me abreast of the best evidence-based practice and innovative ideas to tackle OVA in our health service. Thanks for a great conference!Assistant Director of Nursing, Canberra Health Services & Improving Hospital Safety & Security Conference Attendee 2019
Date: 7 Sep 2018 By: Ash Natesh
The Hospital Safety and Security Conference focused on Collaborating and communicating across departments to transform ethos & safety culture, Smashing the stigma to promote staff well-being & post-incident support, Encouraging staff reporting of incidents to drive data & inform funding and Breaking out of silos to encourage interdisciplinary & inter agency partnerships. Dr Michael Tervit, …
Date: 11 Jul 2018 By: Cyrus Sajadi
The prevalence of incidents of violence and aggression towards hospital staff involve figures that leave jaws open in disbelief. Worksafe Victoria state that 95% of healthcare staff experience incidents of violence and aggression in their workplace over the course of their careers. Being routinely exposed to verbally and physically aggressive patients has a significant effect …
Date: 17 Jan 2017 By: Trevor Lawson
Why Verbal Judo? Because the most dangerous weapon we all carry is “the cocked tongue” and the wrong word, fired off in the wrong way, to the wrong person at the wrong time, can get you hurt, sued, divorced, demoted or tarnish a professional reputation for ever. Words used the wrong way are disastrous. From …
Date: 2 May 2016 By: William Christian
Concerns over the safety of hospital staff and their patients are growing as rapidly as the healthcare sector is booming. Hospitals are now more accessible than ever before, consequently causing a spark in drug and alcohol-related violence. These instances have ultimately tarnished the ‘safe-haven’ nature of hospitals, and solutions to improve hospital security beyond the …
Endorsers & Media Partners
Australian Healthcare and Hospitals Association
The Australian Healthcare and Hospitals Association (AHHA) is Australia’s national peak body for public and not-for-profit hospitals and healthcare providers.
Our vision is for a healthy Australia supported by the best possible healthcare system.
Our membership includes state health departments, Local Hospital Networks and public hospitals, community health services, Primary Health Networks and primary healthcare providers, aged care providers, universities, individual health professionals and academics. As such, we are uniquely placed to be an independent, national voice for universal high-quality healthcare to benefit the whole community.
Founded as the Australian Hospital Association in 1946, the AHHA has become a perennial fixture in the national health conversation, maintaining its vision for an effective, innovative and sustainable health system where all Australians have equitable access to healthcare of the highest standard when and where they need it.