Culture, technology and process are all pivotal. For bricks and mortar retailers who are expanding their eCommerce offerings, the omni channel journey is a long and evolving journey. Getting the right change management strategy in place will be pivotal for future success.
Welcome to the ‘Omni Channel Retail Summit’. Bringing together a selection of leading retailers, this is a fantastic networking opportunity to get all of your core questions answered.
Enhance your conference experience with:
- International and domestic leading speakers: hear best of breed case studies
- Speed networking session: get ready to meet new people, make connections & build your network
- Interactive roundtable discussions to get all of your pressing questions answered
- Networking drinks to continue those valuable introductions and discussions
Who will be attending?
Heads of, Directors, General Managers & Senior Managers responsible for;
- Omni channel
- Multi channel
- Supply chain
Attend to learn:
Understand changing customer expectations
- Create a customer centric digital strategy
- Evolve your culture for an omni channel environment
- Undergo a successful change management strategy
The Disney Store, USA
David Pisker, National Manager of Customer Experience & eCommerce at Officeworks. David has almost 20 years’ experience delivering customer-focussed solutions across a variety of industries including Retail, Automotive, Tourism, Real estate, FMCG, and Wagering. After cutting his teeth at McKinsey & Company, David worked agency side running Tribal DDB, NetX, and IE as well as holding various senior management roles both locally and overseas.
Azurium Management Consulting
The world is changing rapidly – barriers to entry in all industries are dissolving, technology and evolving business models are creating disruption faster than ever. Azurium Management Consulting empowers businesses to remain competitive and sustainable in the face of these changes.
In this age of digital disruption, we help our clients to enhance, transform and grow their businesses by improving their strategic focus and streamlining operations.
Our team comprises of business strategists, performance improvement experts and data scientists with extensive experience in the retail industry.
We have expertise in corporate strategy development and execution, business transformation, corporate turnarounds and profit improvement program development and delivery.
We work closely with Boards and senior executives to improve the performance of an organisation’s value chain and align it with management’s vision of success.
Known for our ability to engage with stakeholders at all levels within an organisation, our team helps clients create the right environment for defining and executing lasting change.
Our team helps clients to adopt data-driven decision making using analytics to gain a competitive advantage within their markets.
Using available data from proprietary, public and third-party sources, we derive actionable insights for our clients that can be leveraged immediately to improve operational efficiency, increase sales and margin, and/or improve customer loyalty.
Date: 10 Jan 2017 By: Angus McDonaldThanks to the rapid evolution of a digitally empowered consumer, our customers are no longer so easily surprised and delighted. Customers expect to get what they want – when, where and how they want it. Adapting to this new normal presents significant challenges for all retailers if we are to continue to compete successfully in …
Date: 17 Nov 2016 By: Jessica FarrellyLocal retailers should brace themselves for Amazon’s Australian rollout in 2017 according to Jeff Braitling, chief investment officer at Watermark Funds Management. Earlier this month, he told the Australian Financial Review: “We spoke to the guy rolling out Amazon’s business here in Australia and in his words: ‘we are going to destroy the retail environment …
Date: 26 Oct 2016 By: Jessica Farrelly71% of Australians now use their smartphones for online shopping, but just under half of online businesses are optimised for mobile payments according to a new report from PayPal Australia. A third of survey respondents said they make mobile payments at least once a week, increasing to 47% of those aged under 35. $330 is …
Endorsers & Media Partners
Supply Chain and Logistics Association of Australia (SCLAA)
The Supply Chain & Logistics Association of Australia (SCLAA) is Australia’s largest association for Supply Chain and Logistics professionals and practitioners working in SME’s through to large Corporates. In 2015, we directly run events across Australia. Additionally, we co-organised joint events with other respected Industry Partners and supported selected Industry Conferences. No other Association runs as many supply chain and logistics national events across Australia as the SCLAA.
We are a member based organisation, run by volunteers and at our very core is our mission to serve and advance the interests of Supply Chain and Logistics professionals and practitioners in Australia. We do this through the development of the profession and practice, collaboration with industry stakeholders and promotion and recognition of world’s best practice. In 2015 for the first time, half of our State or Division Presidents are women and the SCLAA actively promotes women in the supply chain.
We encourage membership from all persons involved in Supply Chain activities including those working in SME’s with a view that advancing their knowledge of the supply chain will provide particular benefits not generally considered available to many Enterprises. We have a popular Industry and Globally recognised Certification program called the Certified Professional Logistician (CPL). The SCLAA is run by hard working volunteers, so if you want to get involved either in your local State or Territory or at a National level please contact us. The SCLAA is run by members for members and is unique in our industry.
Being a not for profit Association, membership fees are driven back into the organisation so that SCLAA members benefit from the programs available, from the opportunities for continuing education and from sharing ideas and knowledge with fellow professionals. Commitment to the SCLAA signals your support of our profession, adding to its strength, which benefits all supply chain and logistics professionals and practitioners.
Did you know: Of the 2.1 million Companies in Australia, over 409,000 of them are small – medium businesses (with 1 – 200 employees) with supply chain / logistics functions. There are over 1.4 million Companies in Australia with supply chain / logistics functions. In dollar terms the whole industry represents 8.6% of Australia’s GDP and adds more than $135 billion to the economy and employs 1.2 million people. Source ABS So supply chain and logistics is an important function for the success of Australian businesses.