Ensuring patient-centered care in a time of increasing demand
Conference Date
21st & 22nd February 2017
Royal Prince Alfred Hospital, Sydney
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Last year alone there were over 7.4 million presentations to public hospital EDs (emergency departments) across Australia. With an ageing population, and a steady increase of people suffering from complex and chronic illnesses, hospitals are experiencing a surge in demand of ED services – as much as 15% in some high growth metropolitan areas.

Four years on from the implementation of the NEAT, many hospitals are now trying to refocus on ensuring high quality patient care whilst maintaining improved performance targets. With ED presentations increasing at a much higher rate than hospital resources, funding and staff, this conference will address how hospitals can do more with less whilst improving patient experience.

This conference will focus on:

  • Measuring quality and performance using appropriate indicators
  • Leveraging data to drive effective clinical decision making
  • Focusing on patient needs through increased clinician capability
  • Increasing teamwork and collaboration to drive patient-centred care
  • Improving whole-of-hospital communication to facilitate patient flow
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Who will attend?

Public and private hospital representatives including:

  • Director of Emergency
  • Emergency Physician/Consultant
  • Staff Specialist Emergency
  • Nurse Unit Manager Emergency
  • Director of Nursing
  • Clinical Nurse Consultant/Specialist
  • Patient Flow Coordinator
  • Whole of Hospital Coordinator

This conference is accredited for 20 CPD Hours from the
Australasian College for Emergency Medicine


Attend to learn:

  • Measure quality & performance using appropriate indicators  
  • Leverage data to drive effective clinical decision making
  • Refocus on patient needs through increased clinician capability
  • Improve whole-of-hospital communication & collaboration to facilitate patient flow