- Whole of health approaches to access and flow
- Utilising hospital avoidance strategies to mitigate demand
- Developing interagency relationships
- Enhancing capacity planning and service design
- Promoting organisational collaboration
- Strengthening the discharge process
- Patient Flow
- Emergency Department
- Discharge Planning
- Bed Management
- Clinical Services
- After Hours
Attend to learn:
- Develop whole of health strategies to improve patient flow
- Improve flow through capacity planning & service design
- Utilise technology & data to drive the patient journey
- Strengthen the discharge process
- CARE-PACT – The use of tailored models of care to reduce ED presentations
- INTERNATIONAL KEYNOTE: Whole system patient flow – the Scottish experience
- PANEL DISCUSSION: How can we collaborate with the primary care sector to support integrated care?
- The outpatient model of care for the complex, older person
- Hard wiring a hospital for competitive performance
- ROUNDTABLE DISCUSSION: Delegates will break into groups & discuss how to drive the patient journey using data & technology
- INTERNATIONAL KEYNOTE: Radically rethinking re-admissions
- Planning for discharge at emergency admission, preadmission or the admission stage
NHS Scotland, UK
Martin joined the NHS in 2000 after a 20 year career in the military. His experience in health has provided him with opportunities to work in the Scottish Government, territorial and special health boards on a range of improvement and performance support issues.
He has been Head of Performance Support since 2009 which has included extensive work on emergency access, while advising Ministers on these issues. His team has developed a wide range of analytical tools to help health boards better understand local performance and variation while also undertaking ground-breaking research into the phenomenon of boarding and its impact.
At the end of 2013 he added responsibility for the ‘Whole System Patient Flow Programme’ to his portfolio and has been leading both ‘proof of concept’ initiatives to trial innovative and internationally recognised improvement methodologies in Scotland while ensuring the spread and sustainability of a range of established improvement programmes.”
Box Hill Hospital
Jane Evans, Director, Organisational Redesign and Performance Excellence at Eastern Health is responsible for the development and implementation of the redesign program and methodology across all Eastern Health sites and programs to ensure Performance Excellence. Previously, Jane was Manager, Health Reform Programs, Department of Health where she was responsible for the development and implementation of the Redesigning Hospital Care Program across Victoria.
Department of Health & Human services, VIC
Rebecca is currently the Principal Project Manager for Better Care Victoria at the Department of Health and Human Services.
Previous to this Rebecca was Manager Strategy, Planning and Partnering with Consumers at the Royal Victorian Eye and Ear Hospital. In this role, Rebecca was responsible for supporting strategic development and planning for the Hospital and driving the partnering with consumers agenda.
Prior to this role, Rebecca has held roles including Group Manager- Care Coordination and Director of Allied Health at Western Health. Rebecca has published on topics including workforce redesign and frequent presenters to emergency. Rebecca is a board director for the Health Issues Centre.
Rebecca has worked in both the UK and New Zealand in leadership roles and is a qualified social worker with a Masters in Health administration. Rebecca has a passion for improvement and innovation, with a particular interest in system redesign, reducing fragmentation and support for vulnerable communities.
Southern District Health Board, NZ
Previously, Nigel was CMO for the Canterbury District Health Board for just over ten years.
During this time, he participated in a transformational change to an integrated and connected health system.
A Geriatrician and Internal Medicine Physician by training – Newcastle UK – Nigel came to Christchurch in 1992.
During ten years as Clinical Director of the Older Persons Health Service he participated in the Elder Care Canterbury initiative which created a unified and coordinated aged care community plus a series of successful improvement initiatives.
Nigel has led from the front in championing the implementation of clinical information systems – most lately a common shared record across the health service. The need for which was highlighted after the 2011 Christchurch earthquake.
As part of his work in aged care, Nigel has promoted the implementation of a standardised comprehensive assessment. Consequently, the InterRAI assessment protocol is standard across the country in the community and currently being rolled out in residential care.
Nigel is a member of the National Health IT Board, an advisor to the Health Quality and Safety Commission. He is also the InterRAI Fellow for New Zealand and a director of the Health Round Table.
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What People Are Saying
“I found the conference interactive and genuinely responsive to input from participants. Topics were relevant and professionally presented. The best conference I’ve been to in ages!”Colac Area Health - 2016 Patient Flow conference attendee
Date: 16 Mar 2017 By: Augustus KigothoThe facts: The emergency department is the main gateway to the hospital The emergency department typically accounts for: 50% of inpatient admissions 75% of plain radiographs 50% of CT scans and ultrasounds in the entire hospital In addition, as the ‘front door’ to the hospital, the emergency department not only drives flow, but it drives …
Date: 26 Feb 2017 By: Martin HopkinsScotland has long had a vision that “everyone is able to live longer healthier lives at home, or in a homely setting”. This can be achieved through better integration between both health and social care, and between the different components of the care system, including primary care and acute care. There have been structural, budgetary …
Date: 31 Jan 2017 By: Martin HopkinsGood patient flow is not about a production line with patients moving along a factory-like conveyor belt, but it does draw upon some of the same Operations Management techniques. Instead, good patient flow places the patient on the optimal patient pathway for their needs and contributes to safe, person-centred and effective care. It also eliminates …
Date: 8 Jan 2017 By: Edward PinkQEII Jubilee Hospital is an urban district hospital on the South side of Brisbane with 181 inpatient beds. In October 2013, we opened a new, larger Emergency Department, but with no increase in inpatient beds. Over the next 3 years, attendances rose from a relatively consistent 37,000 patients per annum to 56,000, putting considerable strain …
Endorsers & Media Partners
HealthcareLink.com.au is the online marketplace for jobs and careers in the healthcare and medical industry.
HealthcareLink provides a unique online recruitment and hiring management platform open to medical, dental and allied health practices, hospitals, aged care facilities and healthcare businesses of all sizes so that employers can find the right healthcare professionals and jobseekers find the right job easily.
HealthcareLink has over 17,000+ healthcare professionals and 4,000+ healthcare employers / CPD providers using their online platform.
Discharge Planning Association
Discharge planning is the quality links between hospitals, community-based services, non-government organisations and carers (NSW Department of Health, Discharge Planning Principles, 2005).
Effective discharge planning supports the continuity of healthcare, between the health care setting and the community, based on the individual needs of the patient. It is described as “the critical link between treatment received in hospital by the patient, and post-discharge care provided in the community.”