Conference Date
27th & 28th June 2018
Ibis, Melbourne
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Improving patient flow through collaboration and integration
Facing staff shortages, reducing resources and a growing, ageing population, the demands and pressures on hospitals have never been greater. Discovering effective strategies that improve collaboration between all health services in the community is imperative to achieving quality, patient centred care.

The 5th Whole of Health Strategies to Improve Patient Flow conference will provide you with national and international case studies from hospitals driving better integration across all health services and creating sustainable models of care.

Attend & learn how to:
  • Develop innovative strategies with whole of health
  • Unpack a seamless patient journey
  • Improve access and minimise delay to transfer of care
  • Reduce frequent presenters to the emergency department
  • Drive sustainable culture change
  • Break down silos and improve multidisciplinary communications
Who will attend?
Local health districts, public and private hospitals, and primary health networks with responsibilities for:  
  • Patient flow
  • Emergency department
  • Nursing
  • Discharge planning
  • Bed management
  • Clinical services
  • Operations
  • After hours
  • Integration and redesign
  • Hospital avoidance

Attend to learn:

  • Engage the entire community to improve patient flow
  • Overcome key pain points in the patient journey
  • Drive sustainable culture change
  • Streamline patient flow
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Key Speakers

Dr Gary Mann B.Sc. M.D CCFP
Program Chief, Department of Emergency Medicine
Lakeridge Health, Ajax and Pickering General Hospital
Dr Elizabeth Rushbrook
Executive Director Medical Services
Metro North
Russell Harrison
Chief Executive
Western Health
Kim O’Sullivan
Director Patient Flow
Austin Health


What People Are Saying

  • “An informative 2 days that provided validation of the current strategies being deployed within my Health Service and some new ideas.”

    Belinda Berg
    Project Lead Operations - Patient Flow and Capacity Improvement Project, Mackay Hospital & Health Service & Attendee of the 4th Whole of Health Strategies to Improve Patient Flow Conference 2017
  • “A great conference. Very informative and interactive. Wonderful networking and information exchange opportunity.
    Highly recommended.”

    Jennifer Salkeld
    Assistant Director - Nursing Midwifery and Clinical, Colac Area Health & Attendee of the 4th Whole of Health Strategies to Improve Patient Flow Conference 2017
  • “A targeted conference, allowing for networking and problem solving with other motivated individuals passionate about patient flow.”

    Tim Daelman
    Nurse Manager, Patient Flow Program, Logan Hospital, Metro South Health & Attendee of the 4th Whole of Health Strategies to Improve Patient Flow Conference 2017


  • Date: 18 Apr 2018  By: Alison Jack

    In order for hospitals to fight against the daily pressures of overcrowding, bed blocks, shrinking budgets and reducing resources, hospitals need to think innovatively by leveraging technology and working collaboratively to deliver quality patient-focused care. With an increasingly ageing population and complex conditions on the rise, it can be easy for hospitals to look at …

  • Date: 9 Apr 2017  By: Jessica Farrelly

    Integrating a patient’s family into the hospital discharge process may lead to a 25% reduction in readmissions within 90 days, according to new research. This extends to a 24% reduction in readmission within 180 days. The study, published in the Journal of American Geriatrics Society, examined 4,361 patients who were 70 years of age, on …

  • Date: 16 Mar 2017  By: Augustus Kigotho

    The facts: The emergency department is the main gateway to the hospital The emergency department typically accounts for: 50% of inpatient admissions 75% of plain radiographs 50% of CT scans and ultrasounds in the entire hospital In addition, as the ‘front door’ to the hospital, the emergency department not only drives flow, but it drives …

  • Date: 26 Feb 2017  By: Martin Hopkins

    Scotland has long had a vision that “everyone is able to live longer healthier lives at home, or in a homely setting”. This can be achieved through better integration between both health and social care, and between the different components of the care system, including primary care and acute care. There have been structural, budgetary …

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