Benefits of attending the Overcoming the Challenges of Digital Transformation conference:
- Visualise the potential impacts of new technology on your sector
- Develop a technology strategy for times of constant change
- Navigate the unfamiliar terrain of platform sharing
- Research user needs and embed this into service design
- Cope with increasing volumes of data and information
Federal & State Government Departments and Agencies with roles of:
- Chief Digital Officer
- Chief Information Officer
- Chief Technology Officer
- Digital Transformation
- Service Delivery
Attend to learn:
- Embed a digital transformation strategy & framework
- Increase agility and efficiency
- Develop technical capabilities to support strategy
- Meet customer needs and expectations
- KEYNOTE ADDRESS: It takes a community: the govCMS support infrastructure as a model for 21st Century ICT management
- PANEL DISCUSSION: Building digital capability in Government
- CASE STUDY: BloodNet 5 – The challenges in meeting the Digital Service Standard
- Digital disasters – how to detect it early and what to do when it happens
- Redesigning service delivery capabilities to be customer centric
Department of Finance
Sharyn is Assistant Secretary of the Online Services Branch in the Australian Department of Finance responsible for the creation and delivery of a range of ‘whole of government’ platforms including govCMS, govdex and Directory (Gold). Sharyn has 20 years’ experience in government, leading significant digital transformation programs in public sector agencies across Australia and New Zealand.
Clayton Utz is Australia’s leading commercial and pro bono law firm, with a uniquely independent and diverse culture and service offering.
The firm has 173 partners and over 1,300 employees working seamlessly across offices in Sydney, Melbourne, Brisbane, Canberra, Perth and Darwin, and international capability through relationships with best-in-market firms around the world.
At the heart of our success is our focus on our clients.
Clients value the way we understand their unique business needs, and our ability to bring together teams of lawyers with the right mix of legal and commercial skills to meet those needs. Clients also value the our ability to connect them with the very best law firms around the world, ensuring they have access to the best possible legal advice, wherever and whenever they need it.
It is this commitment to client service and our reputation for confident, innovative and incisive legal advice that has seen Clayton Utz continue to be engaged by an impressive and diverse public and private sector client base.
Equinix, Inc. (Nasdaq: EQIX) connects the world’s leading businesses to their customers, employees and partners inside the most interconnected data centers. In 44 markets across five continents, Equinix is where companies come together to realize new opportunities and accelerate their business, IT and cloud strategies. In a digital economy where enterprise business models are increasingly interdependent, interconnection is essential to success. Equinix operates the only global interconnection platform, sparking new opportunities that are only possible when companies come together. Equinix.com
Cordelta is a Canberra-based professional services company providing a wide range of management and technology services. Founded in 2004, Cordelta is a member of over 45 government panels.
We operate on principles of professionalism, integrity, fairness, equity and accountability. We continue to grow and develop our capability and capacity through recruiting quality consultants who share our values. We’ve earned a reputation for successful delivery having delivered over 400 projects to government and private sector clients.
Cordelta’s range of services include business and ICT project management, procurement and contract management, ICT services, business and cyber security, and strategy and business transformation.
Our strengths are:
- Our orientation to delivering solutions and outcomes
- Our ability to offer experienced consultants at very competitive rates
- A detailed knowledge of public sector requirements and reforms
- Our use of contemporary tools and techniques, compliance with industry standards
- A pragmatic and collaborative working style, the ability to integrate with a client team to improve knowledge transfer.
We enhance and support client capabilities through trusted relationships, collaborative work and ongoing investments in our people. Our commitment to our team is reflected in multiple entries on BRW’s Best Places to Work list, with top ten rankings in 2012 and 2013.
Micro Focus is a global software company with 40 years of experience in delivering and supporting enterprise software solutions that help customers innovate faster with lower risk. Our portfolio enables our enterprise and government customers to build, operate, and secure the applications and IT systems that meet the challenges of change.
As of 1 September 2017, Micro Focus and HPE Software merged to become one of the world’s largest pure-play software companies. The newly formed Micro Focus now encompasses 18,000 employees and serves 40,000 customers. Micro Focus is committed to enabling customers to embrace the latest technologies while maximising the value of their existing IT investments – in essence, bridging the old and the new.
Driven by current technology disruptions such as Digital Transformation, Cloud, Big Data & Cybersecurity, as well as customer feedback & what Micro Focus does well, our strategic focus areas are:
- Hybrid IT Management
- Security and Data Management
- Predictive Analytics
We align our organisation around these areas so that we can continue to develop tools, solutions and services to solve challenges and support customer needs in each area.
As a digital transformation specialist, MXA provides expertise ensuring that information and technology is used in a way that maximises business benefits. Our focus is on understanding the needs and preferences of users, and providing plans that ensure information and technology solutions address those needs directly and effectively.
MXA staff have many years of experience in government strategy and planning, information and knowledge management, and strategy execution. We have specific expertise in local, state/territory and federal government service delivery reform and digital transformation.
We specialise in strategy, planning, user research, digital service design and architecture – most of our competitors are large consulting firms who provide a broader, more generic range of services, or one-person consulting firms that provide a narrow range of experience, based on a single person.
We apply innovative visualisation techniques to all our work as we find busy executives find them a brilliant point of reference.
We are based in Canberra, with a deep knowledge of federal, state and local governments, but we also bring international best practice to the Australian market.
Isobar is 6,000 people in over 85 locations across more than 45 markets globally, united by our capability and experience in unlocking the potential of organisations through digital technology.
We are a trusted partner by our client base at creating innovative products that generate value, supported by compelling and reliable ecosystems and communicated through inspirational marketing.
We transform businesses, brands and people’s lives with the creative use of digital.
EzeScan is one of Australia’s most popular production capture applications and software of choice for many Records and Information Managers.
This award winning technology has been developed by Outback Imaging, an Australian Research and Development company operating since 2002.
Solutions range from centralised production records capture, highly automated forms and invoice processing to decentralised enterprise digitisation platforms which uniquely align business processes with digitisation standards, compliance and governance requirements.
With advanced indexing functionality and native integration with many ECM/EDRMS, EzeScan delivers a fast, cost effective method to transform your manual business processes to highly intelligent digital workflows.
Loud & Clear
We’re an Australian founded, independent enterprise technology agency, consisting of a bunch of very smart, very creative and very talented people (110 and growing), delivering connected and personalised experiences that customers love.
At Loud&Clear, everyone is from everywhere and we have found our way here because we’re the best at what we do, and, we’ve bought into a common purpose, the outcome. At the end of the day, we believe in the outcome, and we know value is created for our clients when we put products in their customer’s hands.
We help Government agencies discover and connect with modern audiences, harness innovation and deliver world-class digital projects at high velocity using Sitecore and Drupal. Since 2009, Loud&Clear has worked to deliver connected digital experiences that delight customers and drive growth. Our mission is simple; partner with Australia’s leading brands, and help them overcome the challenges of digital transformation.
Partners in Performance
PIP’s mission is to achieve big, rapid, sustainable, continuously improving results.
Unlike many consulting firms, we don’t just solve single problems or create one-time improvements – we drive permanent transformations.
Over and over again, we deliver game-changing results for our clients. We’re known for the speed in which we implement and the large-scale results we achieve. In the last four years alone, our clients have achieved more than $10bn of measurable revenue and cost improvements, along with $40 billion in capital cost reductions and $1 billion in sourcing savings.
But our real measure of success is your organisation’s ability to sustain and improve on those results long after we are gone.
What People Are Saying
“I don’t underestimate the task ahead — particularly in the context of a large, complex and decentralised organisation such as the federal government. To be successful, there are a couple of challenges and obstacles that will need to be overcome.”DTA, addressing the AIIA, August 2017
Date: 19 Feb 2017 By: Samuel Clist
It doesn’t seem long since the DTO was launched and the excitement all began. Digital Government Services was the buzz topic across the Public Sector and Malcolm Turnbull, Minister of Communications at the time, was leading the charge. Fast forward to October 2016 and Angus Taylor MP, now the man leading the agenda, felt it …
Date: 1 Feb 2017 By: Rebecca Lee
How do you overcome the cultural challenges of digital transformation? Why is it so hard? Why bother? One of the most difficult leadership challenges is changing an organisation’s culture. Organisational culture consists of goals, roles, process, values, communication practices, attitudes and assumptions all mixed together. So how do you overcome the challenges associated with such …
Date: 30 Mar 2016 By: Criterion Content Team
Anyone working in public sector customer service will know there have been significant changes in the way government agencies have digitised their interactions with citizens and embraced this new digital era. The digital era has had a huge knock-on effect on all levels of government, particularly local councils. Many local councils are now building a …
Date: 10 Jan 2016 By: Jessica Farrelly
“We wanted to test a hypothesis: that it’s possible to design an approach to structure information that is based around the user, and could potentially scale across government information and services.” – Leisa Reichelt, Head of Service Design at the Digital Transformation Office The Digital Transformation Office is working to present government information and services …
Endorsers & Media Partners
Australian Information Industry Association
The Australian Information Industry Association (AIIA) is Australia’s peak representative body and advocacy group for those in the digital ecosystem. We are a not-for-profit organisation to benefit members, and AIIA membership fees are tax deductible. Since 1978 the AIIA has pursued activities to stimulate and grow the digital ecosystem, to create a favourable business environment for our members and to contribute to Australia’s economic prosperity.
We do this by delivering outstanding member value by:
- Providing a strong voice of influence
- Building a sense of community through events and education
- Enabling a network for collaboration and inspiration; and
- Developing compelling content and relevant and interesting information.