Applying the 2nd Edition of the NSQHS Standards conference is an essential opportunity for delegates to engage with leading health services, hear lessons learned from hospitals accredited against the 2nd Edition and learn how you can make the most out of your preparation for assessments from expert assessors in the sector.
What will you gain by attending?
- Feedback from health services who have already undergone accreditation
- Insights into how hospitals are preparing for accreditation against the 2nd Edition of the standards in 2019
- Tips on how to lead hospital wide culture change for improved quality
- Case studies from health services on how to develop better consumer partnerships
- Strategies to adapt processes & develop plans to improve comprehensive care
- Expert advice on how to identify, collect & manage the right evidence
Who will attend?
Chief Medical Officers, Executive Leaders, Directors and Managers from Public and Private Hospitals, LHDs/LHNs, and other Health Services with responsibilities for:
- Clinical Governance
- Clinical Risk
- Patient Safety
Attend to learn:
- Strengthen leadership & effectively engage staff for continuous quality improvement
- Develop strategies for better consumer partnerships
- Identify tools & frameworks to meet the challenges of comprehensive care
- Collect evidence & prepare reports for audits & accreditation
Associate Professor Luis Prado joined Epworth HealthCare in 2016 as the Group Director Medical Services. Previously he was the Director of the Medical Services at the Wesley Hospital, Brisbane since 2004, as well as the Chief Medical Officer for Uniting Care Health. For over twenty years he has held a number of senior medical administrator roles across Queensland Health and in the private healthcare sector. He has also served as a medical officer with the Australian Regular Army, including deployments to the Western Sahara and Solomon Islands and commanded the 11th Medical Company at Gallipoli Barracks, Brisbane, and is a Major in Royal Australian Army Medical Corps. As Executive Director Academic and Medical Services, Luis will be responsible for the medical education, research and medical workforce portfolios. In his role as Chief Medical Officer, he will be the professional lead for medical practitioners across Epworth and will work closely with all clinicians in strengthening the Epworth clinical governance framework to deliver safe high quality patient care. Luis is excited about the opportunities and future directions for medical services and education/research at Epworth.
Australian Commission on Safety & Quality in Health Care
Russell McGowan is a bone marrow transplant survivor who has been active in the healthcare consumer movement since the early 1990s and is now retired from the workforce on health grounds. His working life had included teaching, field work, program management and policy development, mainly involving employment, education and training programs for indigenous people. Russell lives in Canberra and participates in numerous community and consumer healthcare organisations in the ACT. He served as President of the Health Care Consumers Association of the ACT for ten years and as Deputy Chair of the ACT Health Council. As well as acting as a Consumer Lead within the ACT Health Directorate on national standards he continues to advise the Safety and Quality Commission on standards for pricing safety and quality, utilising ehealth and partnering with consumers. He is also Chair of the NSW/ACT State Advisory Committee of the Australian Council on Healthcare Standards. Nationally he serves on the Board of the Public Health Association of Australia and as Secretary of the Australian Health Care Reform Alliance.
Royal Children's Hospital Melbourne
Filomena Ciavarella is the Executive Director Strategy, Quality and Improvement at The Royal Children’s Hospital, with responsibility for strategy and improvement, risk and information management (incorporating health information services and decision support), the RCH Education Institute, Centre for Child and Community Health and Centre for Adolescent Health In this role, Filomena partners with staff on strategic planning, quality and improvement initiatives that help support the delivery of Great Care. With a clinical background in Nuclear Medicine, Filomena has more than 20 years’ experience in the public health sector, and has worked in senior quality, safety, improvement and risk management roles in both adult and specialty health services, including Peter MacCallum Cancer Centre, Monash Health, Austin Health and more recently at Mercy Health. Filomena has been a past recipient of a Premiers Healthcare Award for the work she led at Austin Health to reduce staphylococcus aureus bacteraemias.
Gosford Private Hospital
A Registered Nurse with 20 years experience in the private health sector working in a variety of roles with the last 10 years in leadership positions. Jennifer’s professional focus is promoting both patient experience and outcome measures. Jennifer values the importance of using historic data to understand trends and implement changes to clinical care that will have a positive impact on patient outcomes and experience.
Jennifer is driven by a passion for value based health care, outcome measures and patient experience. Jennifer believes staff engagement is a key mechanism for patients reporting positive experience in a healthcare facility. She believes that organisational culture and leadership teams have a crucial role to play in ensuring positive patient experience. The culmination of all these ensures that clinical practice meets professional service values and facilitates growth and sustainability.
BioClinical Services has developed an Australian cloud based service. This allows your hospital to ensure its compliance to the Australian Standards that mandate all staff have access to the manufacturers surgical equipment Cleaning / Sterilisation Instructions (AS4187) as well as the Medical Equipment Directions for Use (AS 2500) at the point of care.
This time-consuming administrative task is a NHSQ 2nd Edition Accreditation requirement which can only be fully implemented via your hospitals intranet via a secure link to the Clinical Equipment User Manual Library.
https://www.ciap.health.nsw.gov.au/ – Click on the “Tools” TAB for access.
The Library is currently used by more than 200 organisations including Austin Healthcare, Ballarat Health, NSW Health Support Services and the University Hospitals Birmingham NHS Trust to name a few.
This service ensures there is no increase in your teams workload and our searchable library allows your Educators to target tech savvy staff to support this initiative.
Bang the Table
Bang the Table are the global leaders in online engagement supporting public organisations to engage more than 9 million people in decisions that impact their lives. Now working across all levels of health, their goal is to support the sector to involve more than a million people in decisions that impact all levels of health policy through to service delivery.
Med+Safe is an online training and assessment tool that is targeted at improving fundamental skills in medication safety including:
· Critical thinking medication safety case studies based on the most commonly occurring events within Australian Health Care Facilities
· Numeracy & Medication Calculations
· ‘Rights’ of Medication Administration
Med+Safe offers users an engaging, interactive and richly simulated ward environment reinforcing best practice and allowing organisations to measure user engagement and compliance in key areas. Comprehensive summary reports can be exported at any time.
The Clinical Case Studies are based on data collected from the Hospital sector on actual near misses, adverse and sentinel events and focuses on areas such as (but not limited to): omissions, allergies, non-therapeutic doses, contraindications, the requirement for Clinicians to work with reference to best practice guidelines and protocols. Case Studies are being regularly developed across different areas of practice and can also be developed collaboratively with (or on behalf of) Facilities who wish to address specific high risk areas they may have.
Med+Safe is currently used by over 90% of Australian Universities and TAFE colleges offering Nursing & Midwifery Training with exceptionally positive feedback and notably improved pass rates.
The results of a recent published clinical trial of Med+Safe involving clinicians who were mandated to use Med+Safe annually included a 37% reduction in their sentinel events.
Med+Safe is mapped to NSQHS Standard 4 and has been endorsed by the Australian College of Nursing and the International CPD Standards Office.
More information is available: www.medsafe.com.au
Future Information Management
In today’s digital world, it’s the human experience that really matters.
Introducing QC Health, a cloud-based Audit application providing real time data insights into risk and compliance.
- Automating your Audit, Risk and compliance processes
- Real time alerts to improve patient care
- Automated reports in any format
- Same day customer support
- Automating your Assurance, Audit, Risk and compliance processes
At FutureIM we reimagine what’s possible for you and your staff working with Patients and the community. Reimagine what’s possible for your Patients’ experience. We help people measure, manage and mitigate RISK to deliver more meaningful experiences for the people that count on you.
FutureIM support Australian Hospitals and the community through our suite of Healthcare Applications and Professional Solutions. Our Proprietary Application QC Health is a cloud-based Audit, Compliance and Risk application that equips you to take control of your information with unparalleled simplicity. At FutureIM we’re united in our purpose of advancing the human experience, using the best technologies our digital world has to offer.
Behind every amazing FutureIM digital experience is a human one. We support you to unlock Healthcare Data and Insights to deliver the best Patient Care. QC Health provides Healthcare providers with opportunity to seamlessly begin auditing across standards (NSQHS second edition, Aged Care second edition, etc.) in one touch of your tablet, iPad, smartphone, or virtually any web enabled devise.
Never before have Healthcare providers been guaranteed audit performance for clinical and non-clinical audit all in real time.
With QC Health – it’s One click to begin your first Audit.
Before your frontline staff reach the patient’s bedside, QC Health is ready to capture the Audit data on any device, every time and produce live reports (on demand) or scheduled to each staff member at every Hospital site, department, unit ward and bed.
What People Are Saying
“All presenters focused on the ‘need to know about transitioning to NSQHS Edition 2’ in relation to their presentation topic and provided me with simple and effective tips to use in the workplace.”Services Director, South West Hospital & Health Service
Date: 16 Sep 2019 By: Quality Innovation Performance Limited
With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first …
Date: 5 Apr 2019 By: Ash Natesh
The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service …
Date: 5 Oct 2018 By: Ash Natesh
What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how …
Date: 19 Jul 2018 By: Tim Tran
The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors. Highlights from the conference: Associate Professor Andrew Wilson from Safer Care Victoria opened the …