Going beyond compliance to drive continuous quality improvement
Conference Date
19th & 20th June 2019
Ibis Melbourne
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Are you ready to be accredited against the 2nd Edition?
Assessments against the 2nd Edition of the NSQHS standards began in January 2019 and pressure has been mounting on hospitals and health services to be ready for accreditation. Health services around the country are beginning to implement their action plans for better processes to meet the new edition of the standards. The major challenge for providers will be to implement processes to address new parts of the standards, particularly around mental health and cognitive impairment, health literacy, end-of-life care and Aboriginal & Torres Strait Islander Health.

Applying the 2nd Edition of the NSQHS Standards conference is an essential opportunity for delegates to engage with leading health services, hear lessons learned from hospitals accredited against the 2nd Edition and learn how you can make the most out of your preparation for assessments from expert assessors in the sector.

What will you gain by attending?
  • Feedback from health services who have already undergone accreditation
  • Insights into how hospitals are preparing for accreditation against the 2nd Edition of the standards in 2019
  • Tips on how to lead hospital wide culture change for improved quality
  • Case studies from health services on how to develop better consumer partnerships
  • Strategies to adapt processes & develop plans to improve comprehensive care
  • Expert advice on how to identify, collect & manage the right evidence

Who will attend?
Chief Medical Officers, Executive Leaders, Directors and Managers from Public and Private Hospitals, LHDs/LHNs, and other Health Services with responsibilities for:
  • Quality
  • Clinical Governance
  • Nursing
  • Compliance
  • Clinical Risk
  • Patient Safety

Attend to learn:

  • Strengthen leadership & effectively engage staff for continuous quality improvement
  • Develop strategies for better consumer partnerships
  • Identify tools & frameworks to meet the challenges of comprehensive care
  • Collect evidence & prepare reports for audits & accreditation
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Key Speakers

Luis Prado
Chief Medical Officer
Epworth Healthcare
Russell McGowan
Healthcare Consumer Advocate & Former Consumer Commissioner
Australian Commission on Safety & Quality in Health Care
Filomena Ciavarella
Executive Director Strategy & Quality Improvement
Royal Children's Hospital Melbourne
Jennifer McNamara
Director of Clinical Services
Gosford Private Hospital


What People Are Saying

  • “All presenters focused on the ‘need to know about transitioning to NSQHS Edition 2’ in relation to their presentation topic and provided me with simple and effective tips to use in the workplace.”

    Louisa Dufty
    Services Director, South West Hospital & Health Service


  • Date: 16 Sep 2019  By: Quality Innovation Performance Limited

    With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first …

  • Date: 5 Apr 2019  By: Ash Natesh

    The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service …

  • Date: 5 Oct 2018  By: Ash Natesh

    What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how …

  • Date: 19 Jul 2018  By: Tim Tran

    The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors. Highlights from the conference: Associate Professor Andrew Wilson from Safer Care Victoria opened the …

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