The Transitioning to the 2nd Edition of the NSQHS Standards conference is a unique opportunity to engage with industry leaders, leading hospitals and health services to understand the new elements of the 2nd edition and learn practical strategies to transition your organisation for accreditation and ongoing quality improvement.
What will you gain by attending?
- Ideas to strengthen clinical governance and quality assurance structures
- Strategies on how to build a culture of continuous quality improvement across your health organisation
- Case studies from leading hospitals on partnering with consumers
- In-depth look at how to tackle comprehensive care
- Advice from expert auditors on how to prepare the evidence you need for assessment against the 2nd edition standards
Chief Medical Officers, Executive Leaders, Directors and Managers from hospitals, LHDs, LHNs, and other health services with responsibilities for:
- Clinical Governance
- Risk & Safety
- Consumer Liaison/Engagement
- Blood Management
- Infection Control
Attend to learn:
- Adapting process & structures to meet the 2nd edition
- Engaging clinicians to grow a culture of ongoing quality improvement
- Developing strategies to meet new elements and standards 2, 5 & 6
- Gathering evidence & preparing for audits & accreditation
Pene Dobell-Brown is a registered nurse with over 30 years’ experience working within the public, private and community health sectors. Pene started her auditing and training career with Lloyds Register Quality Assurance (LRQA) back in 1997. From there she moved into the Aged Care industry and was the first senior assessor appointed in NSW for the Aged Care Standards and Accreditation Agency. She joined International Standards Certifications as their Manager of Health Sector programs in 2005 and was incremental in building up the Health portfolio for the company. When the company was purchased by the internationally renowned DNV-GL in Feb 2015 she stayed on as the Healthcare Certification – Key Client Manager. She currently manages the certification programs for approximately 25 Health Service Organisations. As well as her auditing work, in 2012 Pene was appointed the Project Manager for a Government initiative looking at integrating healthcare systems for patients with complex care needs across the public, private, aged care and community health sectors. Pene has conducted hundreds of certification audits against the ISO9001 quality management system standard and the National Safety and Quality Health Service Standards. She was a member of the working party involved in developing the original NSQHSS back in 2012 and has more recently been involved in the pilot program for version 2 of the NSQHSS. She is a skilled educator for both systems and has spoken at numerous conferences and conducted workshops around Australia on topics such as: Clinical Governance, Consumer Engagement, Antimicrobial Stewardship and Infection Control auditing. She is uniquely qualified to talk about the impact the new standards will have on health facilities and how this will affect their auditing programs.
Sydney Children's Hospital Network
An experienced medical director, Glen has been Director of Clinical Governance and Medical Administration at SCHN since 2012. SCHN is the largest provider of health care services to children in Australasia.
Responsible for all medical staff professional issues, and for patient safety and the delivery of the highest quality of care to children at both Sydney Children’s Hospital Randwick, and the Children’s Hospital at Westmead.
Previous Director roles at Royal North Shore Hospital, Greater Southern AHS, and St Vincent’s Hospital Sydney and a fully qualified adult and paediatric general surgeon. Glen has deployed on several occasions with the Australian Defence Force as a surgeon and also officer commanding.
His clinical experience as a surgeon and in different professional roles gives him a unique perspective and a pragmatic approach to the issues faced in improving patient care and safety in hospitals. Understanding the vital importance of a systems approach Glen’s background as military officer and consultant surgeon brings a strong ethos of individual accountability and responsibility.
For safety systems to work, individuals must use them. Glen is now focused on how human factors interact with patient safety, bringing lessons from Aviation and Defence into the health “area of operations”.
South Metropolitan Health Service & Western Australian Department of Health
John Fawkner Private Hospital
Deb has worked in the health services industry for 40 years in a range of management and leadership roles, including Infection Control Coordinator, Perioperative Services Manager, Access Manager and Clinical Development and Graduate Nurse Coordinator and for the past ten years as Director of Nursing. Throughout her career Deb has been involved in the establishment of new services and care delivery models combining quality systems, relationship management and customer orientation as key success factors. Deb is the Chair of the Healthscope Recognising and Responding to Clinical Deterioration Cluster and Chair of the Healthscope Comprehensive Care Cluster. Through Deb’s leadership as Director of Nursing, John Fawkner Private Hospital has achieved several Healthscope Service Excellence Awards for Quality. In addition the Hospital also participated in the ACHS Exemplar Award pilot and the NOUS survey ‘Review of key attributes of high-performing person-centred healthcare organisations’ The Australian Commission on Safety and Quality in Health Care engaged the Nous Group – an independent management consulting firm – to conduct a review on the key attributes of high performing person-centred health care organisations. Deb presented on international nursing and recruitment at the Healthscope Leadership Conference in Queensland and together with our Critical Care Services Manager, submitted an abstract at the 8th International Rapid Response Conference in London. The conference provided an opportunity to compare our practice with world leaders in the field.
Malmet (Australia) Pty Ltd is a leading Australian manufacturer and supplier of Infection Control Solutions and Specialised Hospital and Aged Care Equipment for CSSD, Recovery, Obstetrics, Theatre and Ward Utility Rooms. Malmet is a company belonging to the Celi Group of Companies, a privately owned and operated family business. Malmet has been manufacturing hospital and aged care equipment since 1969, and supplies hospitals and nursing homes throughout Australia and overseas. All Malmet products are manufactured at the AS/NZS ISO 9001 certified Malmet Leeton, NSW site.
Malmet offers the following Products and Services:
Dirty Utility Rooms (DUR) – Infection Control and Hygiene Solutions.
DURs are often the most overlooked and misunderstood areas in a Healthcare facility, as they are deemed to be not “income-producing”. However, they are an essential part of a facility as they must be designed to mitigate against infection control and hygiene risks, whilst being space-efficient so as to maximise the space available for “income-producing” areas such as bedrooms, theatres etc.
Malmet is able to offer washer disinfectors for a totally integrated solution to the task of processing dirty bedpans, urinals, bowls and utensils. We also offer a service of site surveys of existing DURs, including a report on AS4187-2014 compliance and gap analysis.
Blanket and Fluid Warming Cabinets for Recovery, Maternity, General Ward, Specialist and Intensive Care Units.
Instrument & Anaesthetic Apparatus Drying Cabinets, designed to dry surgical instrument, respiratory tubing and face masks.
3M Health Information Systems
Making every medical record more accurate and valuable.
With nearly 30 years of health care industry experience and the knowledge of highly qualified 3M coding experts, 3M Health Information Systems is the go-to choice for more than 5,000 hospitals worldwide that want to improve data quality, accuracy and financial performance. Our longstanding reputation in clinical coding and grouping in Australia and New Zealand enables 3M to design programs and software to drive coding accuracy, data quality and capture casemix complexity. 3M offers expert clinical documentation improvement consultancy, training and software solutions that ensure medical records drive meaningful outcomes for hospitals and providers.
RiskMan International forms part of the Datix Group of companies with offices in Melbourne, London and Chicago. Both companies have a mission to protect patients from harm by combining nearly fifty years of risk management experience with clever software solutions. As a global company we share similar values for providing excellent customer service and quality product offerings to all customers, regardless of size and location. RiskMan International (RMI) has an 18 year, demonstrated track record of implementing complex, large scale, Incident & Risk Management systems, on time and on budget. Talk to us today about how we can help you monitor, manage and analyse any important information in your organisation.
What People Are Saying
I found the ‘Improving Performance Against the NSQHS Standards’ event to be an infusion of thought leadership, practical application excellence and the sharing of the brightest ideasProgram Manager, DNV GL & attendee of the 'Improving Performance Against the NSQHS Standards' Conference 2016
I found the conference very informative and thought provoking. The networking opportunities were great and the round table discussions allowed for some interesting discussions.Quality Manager, Peninsula Health & attendee of the 'Measuring to Meet NSQHS Standards' Conference 2015
Date: 19 Jul 2018 By: Tim Tran
The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors. Highlights from the conference: Associate Professor Andrew Wilson from Safer Care Victoria opened the …
Date: 11 May 2017 By: Pene Dobell-Brown
The new version of the NSQHS Standards is now available, and there are several key changes that will have an impact on how you establish and monitor the infection, prevention and control surveillance systems within your health care facility. The first change is the revision of the intent of standard three, to now include effective …
NSQHS: Do you ever feel like you’re in a hamster wheel, running but never reaching your destination?Date: 2 Mar 2016 By: Nick May
Nick May is an experienced Nurse Educator based at Royal Perth Hospital in WA. Like many, I periodically get frustrated when, faced with the latest problem, I am directed to “Go and educate everyone about XXX”. When it comes to complex problems – like preventing hospital-acquired blood-stream infections – is education just a convenient box that, …
Date: 21 Feb 2016 By: Jessica Farrelly
Partnering with Consumers is proving to be the most challenging NSQHS Standard to comply with, according to a survey carried out by Criterion earlier this year. We questioned 173 clinical and administrative hospital staff from across Australia on how they felt they were performing against the NSQHS standards. While Standard 2 was the most problematic, the majority …