What will you gain by attending?
- Context and greater understanding of the 2nd edition of the standards
- Steps needed to enable your organisation to identify and address gaps in compliance
- Expert case studies to improve partnership with consumers (standard 2)
- Insights to adapt processes for comprehensive care (standard 5)
- Strategies to improve clinician engagement
- Guidance on how to collect, manage, and present evidence for audits
Chief Medical Officers, Executive Leaders, Directors and Managers from hospitals, LHDs, LHNs, and other health services with responsibilities for:
- Clininal Governance
- Risk & Safety
Attend to learn:
- Unpack the 2nd edition standards & their implications for your organisation
- Review systems & structures to become compliant & improve quality
- Strategise to meet new & existing elements of the standards including 2 & 5
- Identify & collect evidence against the 2nd edition standards
Australian Commission on Safety and Quality in Healthcare
Russell McGowan is a bone marrow transplant survivor who has been active in the healthcare consumer movement since the early 1990s and is now retired from the workforce on health grounds. His working life had included teaching, field work, program management and policy development, mainly involving employment, education and training programs for indigenous people.
Russell is a member of the Health Care Consumers Association of the ACT and a Fellow of the Public Health Association of Australia, and is an ISQua Expert in providing patient perspective on safety & quality in healthcare. He is a member of the ACSQHC’s Partnering with Consumers steering committee and a former Board member of that Commission and of many other healthcare related boards and committees at local, national and international levels. He is a strong advocate for collaboration between consumers, clinicians and managers for the continuous quality improvement of health services and policies.
Safer Care Victoria
Sunshine Coast Hospital & Health Service
Ramsay Health care
Dr Bernadette Eather is the National Manager of Clinical Quality and Patient Safety for Ramsay Health Care Australia, where she is responsible for the strategic oversight of clinical incident management, quality improvement, data analytics in patient safety and clinical policy and procedure.
She was the former Director of Patient Safety for NSW Health at the Clinical Excellence Commission, where she was responsible for the State-wide patient safety program. She has worked in health care for more than 25 years in a range of clinical, operational, and clinical governance roles. Dr Eather’s Doctoral research focused on Patient Safety and Clinical Quality Systems in acute hospitals. She previously held the role as a National Director, Health, Human Services and Ageing for KPMG for five years, during which time she undertook a broad range of national and international clinical governance projects, reviews and policy development.
She is passionate about patient safety, sharing lessons learned, and promoting the safe, high quality care Ramsay Health Care provides.
What People Are Saying
“This conference was an excellent introduction to the NSQHS standards and how they are currently being implemented across various health services across Australia. The knowledge around the room was also impressive as well as the input and participation of the attendees.”Quality Manager, Qscan Radiology Clinics Improving Performance Against the NSQHS Standards 2016 conference attendee
I found the Improving performance against the NSQHS standards event to be an infusion of thought leadership, practical application excellence and the sharing of the brightest ideas.Program Manager, DNV GL
I found the conference very informative and thought provoking. The networking opportunities were great and the round table discussions allowed for some interesting discussions.Quality Manager, Peninsula Health
This was a stimulating and rewarding conference which highlighted the value in having providers and consumers of health services partner to co-produce better health outcomes.Board Member, PHAA
Endorsers & Media Partners
The Australian Healthcare and Hospitals Association (AHHA) is the independent peak membership body and advocate for the Australian healthcare system and a national voice for universally accessible, high quality healthcare in Australia. The AHHA is uniquely positioned to facilitate collaboration between clinicians, academics, policy makers, administrators and politicians.
HealthTimes is Australia’s leading health industry website. With over 100,000 visits per month and over 46,000 nursing, midwifery and allied health subscribers. Our mission is to provide Australian health professionals with outstanding professional development resources and exciting employment and education opportunities.