Building capacity to lead through audits and gain enhanced patient outcomes
Since January 2019, hospitals and health services have started to work towards compliance against the 2nd edition of the NSQHS Standards. However, the challenges lay in the application stage, including how to translate strategies into actions, taking the next steps to apply standards at an organisational level, and ensuring quality is embedded into daily operations while engaging clinic staff to deliver patient centred care.
Criterion’s Measuring Performance against the 2nd Edition NSQHS Standards conference offers you the opportunity to meet and learn from leading hospitals and health services. Over this two day conference, strategies and actionable plans will be discussed to accelerate your own practice towards accreditation against the 2nd Edition. It is a unique opportunity for you to network and share challenges with your peers and learn from each others’ lessons.
How did attendees benefit at our previous NSQHS conferences?
- 90% would recommend this conference to their industry peers
- 85% referred to the event as an excellent platform to address challenges & create viable strategies
- 89% appreciated the many networking opportunities
Chief Medical Officers, Executive Leaders, Directors and Managers from Public and Private Hospitals, LHDs/LHNs, and other Health Services with responsibilities for:
- Clinical Governance
- Clinical Risk
- Patient Safety
Attend to learn:
- Embed quality & NSQHS Standards
- Implement strategies for patient-centred care
- Collaborate & engage clinicians for better outcomes
- Leverage BI & data analytics to improve patient outcomes
- Go beyond compliance for sustainable service quality
- Address lessons learned from auditing
- CASE STUDY: Mapping the translation of NSQHS standard to your own operations
- Creating a social movement: Adopting the Melbourne Health Clinical Governance Framework
- CASE STUDY: Improving patient outcomes through data analytics
- Improving patient-centred care experiences through risk & screening strategies
Paul joined Western Health as the Chief Medical Officer in February 2018. He joined us from Austin Health, where he held the position of Deputy Chief Medical Officer and Director Quality and Patient Safety. He was also acting in the role of Clinical Services Medical Director of the Anaesthetics, Perioperative and ICU Division. Paul also served as the Acting Chief Medical Officer for Austin Health for a period of time.
After initially training in surgery, Paul chose to follow a career path in medical leadership and management, initially through Epworth Healthcare, where he received national recognition for his contribution to the practice of medical administration and for his initiatives around improving medical accreditation processes.
Paul completed his Master in Health Administration through La Trobe University in 2015 and has undertaken a wide range of high-level courses to support his role as a medical administrator committed to innovation, quality improvement and achieving improved patient outcomes.
He also has a strong interest in medical education and research developed through appointments at the Florey Neurosciences Institute where he commenced a PhD in Traumatic Brain Injury, the University of Melbourne, and the Royal Australasian College of Medical Administrators. To reinforce his passion in mental health and self-management for clinicians, Paul is also an ambassador and speaker for beyondblue.
Royal Flying Doctor Service QLD
Dr Abby Harwood was a remote area General Practitioner for almost 20 years, before moving to Queensland in 2016 to join the Royal Flying Doctor Service. She was Chief Medical Officer from February 2017 until November 2019. She is a thought leader in remote health, and is passionate about enabling accessible, equitable and culturally appropriate health care for those in rural and
remote Australia. She is a Fellow of the Royal Australian College of General Practitioners and holds a Fellowship in Advanced Rural General Practice, in addition to a Master in Public Health, Graduate Certificate in Occupational Health and Safety Management, Diploma of Obstetrics and Gynaecology, Diploma of Child Health and the Australian Certificate of Civil Aviation Medicine.
She feels most at home in the most isolated areas of Australia’s north, and enjoys photography, camping, fishing, cooking and spending quality time with her dog.
Cate was appointed as Chief Medical Officer, Melbourne Health in February 2016 and has significant experience in multiple academic, tertiary health services.
Cate received her basic medical degree from the University of Sydney. She also holds a Bachelor of Science (Hons – Pharmacology), a Masters of Health Administration and a Fellowship of the Royal Australasian College of Medical Administrators.
Her long term interests are in clinical informatics, clinical governance of new technologies and medical education. She has published multiple papers about health system management and leadership with a focus on medical education and new technology / clinical practice.
Dr Lee Hamley is responsible for clinical governance, risk management and patient safety, the development of the clinical workforce across Alfred Health, professional medical issues, investigative services (pathology, radiology and nuclear medicine) and pharmacy.
Lee chairs the Alfred Health Infection Control Committee, Medical Appointments Committee and Credentialing Committee. Her external appointments include being a member of the Council of the Victorian Institute of Forensic Medicine.
RLDatix is the combination of RiskMan, RLSolutions and Datix, with offices in the US, Canada, UK, Saudi Arabia and Australia. Together, with our software, we are making a difference in the lives of millions of patients around the world. Our company builds tools and provides insights that drive safer, better care across all categories of healthcare. We aim to help you manage, monitor and analyse your data for better outcomes. Combined, we are a global team that is passionate about improving healthcare and we believe in what we do and we truly want to make a difference in the lives of patients around the world.
Opus 5K is an innovative software company providing flexible, powerful solutions to improve national health standards.
Making the right decisions to improve healthcare quality and patient outcomes relies on the accuracy, quality and timeliness of the data you collect, process and analyse.
MARS (measurement, analysis and reporting system) is our web-based auditing and workflow solution purpose-built for healthcare quality improvement. Backed by a powerful rules engine, automated alerts will ensure poor performance is rapidly reported.
Our clients have access to MARS XChange, an online platform allowing them to share their audit designs with one another. With large government organisations on board, many of the NSQHS v2 audit tools are already available for download.
Our systems are being used across many of the largest healthcare and aged care providers throughout Australia and New Zealand, in both the public and private sector.
What People Are Saying
“It was a great two days to network with other healthcare professionals in the same/similar field and to also gain invaluable insight into the 2nd edition of the NSQHS National Standards now that it is being put into practice.”Quality Manager and National Coordinator - Comprehensive Care Team, John Fawkner Private Hospital - Healthscope, attendee 2019
“The topics covered within the 2 days were well considered and topical to all members of the audience as we approach accreditation against the second edition standards. Thank you.”Quality & Risk Manager, Mater Misericordiae Hospital Rockhampton
Date: 3 Feb 2020 By: Criterion Content Team
Australia has been moving towards a nationally consistent approach to the safety and quality of health care since 2006 with the establishment of the Quality and Safety Commission. The 2nd Edition of the National Safety and Quality Health Standards, brought into effect in January 2019, addresses gaps identified in the first edition, including mental health …
Date: 16 Sep 2019 By: Quality Innovation Performance Limited
With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first …
Date: 5 Apr 2019 By: Ash Natesh
The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service …
Date: 5 Oct 2018 By: Ash Natesh
What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how …