Building and transitioning a quality workforce to withstand sector reform
Conference Date
14th & 15th February 2017
Location
Radisson Blu Plaza Hotel Sydney
Book Now
Secure your place and get the best rates

Overview

The NDIS is set to double the disability service workforce. With choice and control being in the hands of the consumer the NDIS market place is becoming increasingly competitive, making recruiting and retaining a quality workforce difficult. This conference will provide techniques to invest in your workforce to ensure future sustainability. Our speakers will provide you with strategies to find efficiencies whilst maintaining quality and excellence. The agenda will address cost and time effective methods to transition your complex workforce to an outcome driven model, uphold training methods and establish your competitive advantage.

Key areas of focus:

  • Minimising risk in a casual and unskilled workforce
  • Recruiting & retaining the right staff to minimise turnover of employees and clients
  • Strategies to link the right employee with the right client for quality service & customer-centricity
  • Driving your workforce to become more commercially minded & outcome focused
  • Selecting the right IT system to enable workforce mobility & organisational efficiency
  •    

Who will attend?

Senior representatives from disability service providers, government and peak bodies with the roles of:

  • CEO/COO/GM
  • Strategy & Planning
  • NDIS Transition
  • Consumer Services
  • Quality, Risk & Compliance
  • Human Resources
  • Workforce Development
  • Learning & Development
  • People & Culture
  •  
 

Free pass applications

Criterion Conferences is delighted to offer a number of free passes to non-government organisations and consumers. To apply please contact customercare@criterionconferences.com

Attend to learn:

  • Techniques to minimise risk when growing a flexible workforce

  • How to recruit & retain quality staff in a competitive market-place

  • Transforming your workforce to become outcome driven

  • Find the right IT system to enable organisational efficiency

Show more details

Key Speakers

Drew-Beswick-GS-Criterion
Drew Beswick
CEO
OAK Possability (TAS Trial Site)
Clare-Allen-GS-Criterion
Clare Allen
CEO
Visability (WA Trial Site)
Richard-Bruggemann-GS-Criterion
Prof Richard Bruggemann
Senior Practitioner, Disability SA
Department for Communities & Social Inclusion
Chris-Dougherty-GS-Criterion
Chris Dougherty
General Manager, People, Learning & Culture
Endeavour Foundation

Sponsors

What People Are Saying

  • “Another valuable conference. As a vendor exhibitor we were very pleased with the attendance, the format and the support we received from Criterion staff throughout the event”

    Colin Hoschke
    Visicase
  • “This was a very well structured and delivered conference with excellent speakers and highly relevant content.”

    Marcus Stafford
    Chief Executive Officer, Multiple Sclerosis Society of Western Australia
  • “I was pleasantly surprised at how practical the information was. I picked up lots of collective wisdom on practicalities of NDIS sustainability.”

    Carmel Fox
    General Manager, Community Engagement, Link Health
  • “You’ve done it again! Excellent presenters, lovely venue and SO much thought provoking information. Thank you :)”

    Kara Harradine
    Manager Disability Services, Southern Cross Care
  • “A conference that assembled knowledgeable guest speakers delivering topics that were both interesting and thought provoking.”

    Past Attendee of Redesigning Business Models for the NDIS, 2016

Blog

  • shutterstock_310823438
    Date: 29 Mar 2017  By: Kate Rush
    Are we ready for the National Disability Insurance Scheme (NDIS)? A question continually asked of the increasing number of disability providers and thousands of disability service customers, many of whom are already waist deep in the NDIS. But the success of the NDIS is dependent on this question consciously extending to the minds and pockets …

  • shutterstock_318510176
    Date: 12 Jan 2017  By: Mark Jessop
    Tasmania began its NDIS journey on 1 July 2013 when young people aged 15 to 24 entered the NDIS. This gave Nexus exposure to the NDIS from day 1. So what happened? The world did not end but it certainly has changed. So what have been the big staffing lessons for Nexus? 1. The world …

  • shutterstock_183501380
    Date: 15 Dec 2016  By: Chris Dougherty
    We believe delivering a great people experience will lead to our best results as an organisation. I hear some of you say, “but surely it’s about your customers, if they are happy they will buy more”. True, but who makes your customers happy? Customers (at least on their own) don’t imagine new services, improve service delivery …

  • shutterstock_275636621
    Date: 29 Nov 2016  By: Lisa Townshend
    CREATE Foundation released the organisation’s first-ever Supported Decision Making training video, Voice Your Choice, in August 2016. This short training video is designed for anyone who is caring for, supporting or working with a young person with a disability in out-of-home care or preparing to leave care. The video is a breakthrough for the disability …

Endorsers & Media Partners