Strategies to engage & retain high quality staff
Conference Date
30th - 31st October 2019
SMC Conference & Function Centre Sydney
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How can you grow your quality workforce in the face of change?

The NDIS sector will need to grow rapidly to meet the greater demand for NDIS services. Some estimates even indicate that the disability workforce will need to double by 2020. In fact, 90,000 more employees will need to enter the sector in the next five years to meet predicted demand, especially in regional areas. Furthermore, with the NDIS Quality and Safeguards Commission in the
final phase of rolling out across Australia and the ongoing Royal Commission, NDIS providers need to be particularly conscious of finding the right people to provide quality client services. They also need to ensure staff engagement and attraction to the sector is maintained during this time of change.

The Strengthening the NDIS Workforce conference will unpack the key issues currently impacting on the NDIS workforce and strategies that organisations are utilising to recruit staff who share the right values and attitudes. It will also discuss how to overcome challenges with retention and unpack how reform including the Royal Commission will impact upon staff morale and engagement.

What will you take away from this conference?

  • Feedback from customer experiences and how to align staff with customers
  • Methods to promote a culture which meets staff needs for improved retention
  • Tools to effectively manage quality staff during mergers and acquisitions
  • Strategies to find the right staff through values-based recruitment
  • Lessons learned on how to engage the workforce during a change

Who will attend?

CEOs & Senior Executives from NDIS service providers with responsibilities for:

  • Human Resources
  • People & Culture
  • Workforce
  • Client Services
  • Recruitment & Talent Acquisition

Attend to learn:

  • Enhance customer-centricity & align customer needs with staff capability

  • Maintaining an engaged workforce during a period of change

  • Promote retention through staff engagement & positive workforce culture

  • Learn effective recruitment practices to find the right people