Survive, thrive & grow in a competitive market
Conference Date
6th December 2018
Karstens Brisbane
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Becoming an agile, lean & sustainable NDIS service provider
Since the rollout of the NDIS, service providers have been, and continue to, grapple with significant organisational transformation in adapting to a new market driven business model, while delivering on their mission. Being a sustainable service provider under the NDIS has compelled service providers to rethink their business strategy and direction as a whole. How well positioned an organisation is to not only survive but grow is often dependent on aligning processes, systems and people.

This NDIS Financial Sustainability Masterclass will provide a practical and comprehensive guide to help service providers operate more efficiently, diversify revenue streams and navigate change. Develop a toolkit of strategies to improve your financial and organisational performance under the NDIS and learn how survive, thrive and grow in a competitive market.

Who will attend?
NDIS service providers with roles and responsibilities for:
  • CEO
  • CFO/Director of Finance
  • COO/Director of Operations
  • GM State Manager/Regional Manager
  • Manager NDIS/Disability Services
  • Finance Manager/Accountant/Financial Planning
  • Business Managers
  • General Managers

Attend to learn:

  • Strengthen your financial & organisational performance
  • Develop a solid business strategy to survive & grow
  • Eliminate costly process & organisational inefficiencies
  • Drive a better business culture to lead your organisation to success

Key Speakers

Torrien Lau
Chief Executive Officer
Focus Act
John Gavens
Partner - Audit and Assurance
Crowe Horwath Australasia


What People Are Saying

  • “The conference gave me a great insight into some of the experiences, pitfalls and successes of the organisations who have partially or fully transitioned which will aid us as we complete our transition to NDIS”

    Karen Wetzler
    Coastlink & Attendee at Financial Sustainability for the NDIS Conference 2017
  • “Fantastic learning’s from real people navigating the choppy waters of the NDIS.”

    Peter Monaghan
    Centacare & Attendee at Financial Sustainability for the NDIS Conference 2017


  • Date: 5 Nov 2018  By: Ash Natesh

    Disability groups are seeking clarity from the government around future funding for the NDIS schemes. National Disability Services CEO Chris Tanti said the sector needed more assurance about funding so it could plan for the growth needed for providers and participants under the scheme. “It’s not fair to people with disability, their families, carers and …

  • Date: 28 Oct 2018  By: Ash Natesh

    Since the introduction of NDIS since 2016, disability service providers struggle with cash flow & transitional business models from block-funding for standardised services to participant led-care. To survive in the NDIS space there needs to be a restructuring in strategy around the role of a CFO in the business. Current conditions in the NDIS pricing …

  • Date: 15 May 2018  By: Chris Dougherty

    We believe delivering a great people experience will lead to our best results as an organisation. I hear some of you say, “but surely it’s about your customers, if they are happy they will buy more”. True, but who makes your customers happy? Customers (at least on their own) don’t imagine new services, improve service delivery …

  • Date: 27 Apr 2018  By: Drew McCoy

    This National Disability Insurance Agency’s decision to outsource its contact call centres on a two year contract to international sensitive-service provider Serco has been met with widespread scepticism in the disability community. The decision has fuelled the flames again on the debate around the role, scope and limitations of private sector involvement in the NDIS. …