Delivering therapeutic, collaborative & evidence-based models of care
Conference Date
25th & 26th February 2020
CQ Functions Melbourne
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Improving access | Delivering timely and effective care
“...our health system is failing to meet the needs of a large number of people who seek help from EDs for serious mental and behavioural conditions.” ACEM Report: The Long Wait (2018)

Across Australia, patients with acute mental and behavioural conditions continue to experience disproportionately high wait times in hospital emergency departments. Systemic failures, including a lack of funding for community mental health, have meant that EDs continue to be the front door for consumers to access mental health services. This is putting increased pressure on hospitals to meet the needs of patients in times of crisis.

The Mental Health Access & Quality in Emergency Departments conference will bring together key stakeholders from emergency, mental health, community health and consumers to share approaches to support patient access to care at the right place and at the right time. Discuss, learn and workshop strategies to enhance timely access for mental health consumers and appropriate pathways to care.

Speakers will discuss & unpack
  • Effective hospital avoidance models and services
  • Innovations in child and adolescent mental health services
  • Suicide, risk assessment and management best practice
  • Managing AOD and behavioural presentations in the ED
  • Collaborative models of care between ED and Mental Health
  • How to develop and integrate a peer workforce
Who will attend?
Hospital and Local Health District representatives with job titles of:
  • Director of Emergency
  • Director of Nursing
  • Emergency Physician/Consultant/ Staff Specialist
  • Emergency Psychiatry /Mental Health
  • Nurse Unit Manager
  • Clinical Nurse Consultant/Specialist
  • Patient Flow & Nurse Navigator
  • Mental Health liaison
Primary Health Networks with responsibilities for:
  • Mental Health
  • Commissioning/ Service Design

Benefits of attending:

  • Learn from 6 effective models of care, including new pilot & trial programs
  • Improve access to timely & quality care for acute mental health & behavioural presentations
  • Hear updates on the rollout of the Crisis Hubs & Royal Commission into Victoria’s Mental Health System interim report
  • Gain insights into solutions to improve the interface between ED & mental health
  • Explore hospital avoidance strategies & models & how to implement them
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Key Speakers

Dr Paul Preisz
Director of Emergency
St Vincent’s Hospital, Sydney, NSW
Dr Ainslie Senz
Director of Emergency
Footscray Hospital, VIC
Dr Matthew Dunbar
Child & Adolescent Psychiatrist
Women's & Children's Hospital, Adelaide, SA
Dr Paul Denborough
Clinical Director CYMHS
Alfred Health


What People Are Saying

  • “Increasing mental health presentations to emergency departments means it is incumbent on all stakeholders – health jurisdictions, health networks, health system managers, hospital employers and executives, and governments – to address this issue and develop new policies to support shorter stays in the emergency department.”

    Simon Judkins
    President, ACEM


  • Date: 31 Oct 2018  By: Ash Natesh

    In 2014-2015, NSW Police and Ambulance transported 60% of mental health consumers who called Triple Zero in HNELHD. Of the ones who were transported, 46% of the patients were not admitted to the Psychiatric Emergency Care Centre or Emergency Department at Calvary Mater Newcastle hospital. People who are not admitted appropriately are often left to …

  • Date: 8 Jan 2017  By: Edward Pink

    QEII Jubilee Hospital is an urban district hospital on the South side of Brisbane with 181 inpatient beds. In October 2013, we opened a new, larger Emergency Department, but with no increase in inpatient beds. Over the next 3 years, attendances rose from a relatively consistent 37,000 patients per annum to 56,000, putting considerable strain …

  • Date: 5 Dec 2016  By: Lauren Perry

    The crisis known as ‘thunderstorm asthma’, which hit Melbourne’s metropolitan region on 21st November, caused the equivalent of a full day’s workload for emergency services in the space of just a few hours. Melbourne’s St Vincent’s Hospital was forced to set up a secondary emergency admissions unit in their day procedures area, and some private …

  • Date: 4 Dec 2016  By: John Burgher, Marketing Director, Criterion Conferences

    Emergency departments from across Australia are continuing to struggle to meet increased demand and alleviate hospital congestion. Hospitals must now look past NEAT and drive sustainable improvements to support quality, patient centred care. The 2016 national conference showcased how emergency departments can drive sustainable change to improve the delivery of emergency medicine within Australia’s hospitals. Did you miss out on …

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