Across Australia, patients with acute mental and behavioural conditions continue to experience disproportionately high wait times in hospital emergency departments. Systemic failures, including a lack of funding for community mental health, have meant that EDs continue to be the front door for consumers to access mental health services. This is putting increased pressure on hospitals to meet the needs of patients in times of crisis.
The Mental Health Access & Quality in Emergency Departments conference will bring together key stakeholders from emergency, mental health, community health and consumers to share approaches to support patient access to care at the right place and at the right time. Discuss, learn and workshop strategies to enhance timely access for mental health consumers and appropriate pathways to care.
Speakers will discuss & unpack
- Effective hospital avoidance models and services
- Innovations in child and adolescent mental health services
- Suicide, risk assessment and management best practice
- Managing AOD and behavioural presentations in the ED
- Collaborative models of care between ED and Mental Health
- How to develop and integrate a peer workforce
Hospital and Local Health District representatives with job titles of:
- Director of Emergency
- Director of Nursing
- Emergency Physician/Consultant/ Staff Specialist
- Emergency Psychiatry /Mental Health
- Nurse Unit Manager
- Clinical Nurse Consultant/Specialist
- Patient Flow & Nurse Navigator
- Mental Health liaison
- Mental Health
- Commissioning/ Service Design
Benefits of attending:
- Learn from 6 effective models of care, including new pilot & trial programs
- Improve access to timely & quality care for acute mental health & behavioural presentations
- Hear updates on the rollout of the Crisis Hubs & Royal Commission into Victoria’s Mental Health System interim report
- Gain insights into solutions to improve the interface between ED & mental health
- Explore hospital avoidance strategies & models & how to implement them
- Embedding the consumer voice & perspective at the centre of clinical care
- Managing psychiatric, alcohol & non-prescription drug assessment- the PANDA project
- Implementing a CAMHS state-wide triage service
- TRIAL PROGRAM: The Living EDge -designing & evaluating a peer support service for people experiencing suicidal distress
St Vincent’s Hospital, Sydney, NSW
Dr Paul Preisz is currently the Director of the Emergency Department at St Vincent’s Hospital Darlinghurst, Sydney. He has a long-term commitment to improving emergency care for patients with issues related to mental health, drugs and alcohol, homelessness and social disadvantage. In 2004 Paul developed the plans for the St Vincent’s PEC (Psychiatric Emergency Care) unit and was co-director of the unit when it first opened. It is now one of the busiest and best regarded facilities of its kind and he maintains an active interest and involvement, including chairing regular formal monthly meetings of the Emergency and Psychiatry departments.
In 2011 Paul began developing the concept of the PANDA (Psychiatry Alcohol Non-prescription Drugs Assessment) unit. Recently he created plans and new operating procedures for a complete rebuild of St Vincent’s Emergency Department including a new embedded facility for admission and management of behaviourally disturbed patients with medical issues, drug and alcohol issues and mental health problems. This initiative is the first of its kind and has been approved and funded by the Ministry of Health.
Footscray Hospital, VIC
Ainslie Senz is an Emergency Physician with more than 20 years’ experience across various disciplines in the health industry. Having trained in Queensland, she moved to Victoria 7 years ago to commence work at Western Health, and soon after took on a secondment in Alcohol and Other Drugs within the Emergency Department. She is currently the Director of the Emergency Department at Footscray Hospital, a metropolitan hospital in the western suburbs of Melbourne.
Her interests lie in creating sustainable and continuous quality improvement practices and developing collaborative multi-disciplinary work relationships. Along with her management responsibilities, she holds the occupational violence portfolio and chairs a group responsible for the successful implementation of a risk-screening tool for violence and aggression in the ED.
Gold Coast Mental Health & Specialist Service, QLD
Luke Lindsay is an experienced mental health leader with a Masters of Mental Health; Post Graduate Diploma of Health Management; and a Post Graduate Diploma in Advanced Clinical Nursing, Mental Health. Luke is currently the Clinical Manager of the Gold Coast Mental Health & Specialist Services and the Senior Project Lead for the ‘Crisis Now Initiative’. Luke has had a significant career in senior clinical, project, academic, leadership and operational management roles within community, acute and emergency psychiatry over the past 20 years. Luke has a demonstrated history of collaborative and influential leadership that allows him to respect the past whilst driving the future. He has a strong passion for mental health social inclusion, mental illness stigma reduction, consumer focused recovery and working toward a mentally healthy community.
Women's & Children's Hospital, Adelaide, SA
Dr Matthew Dunbar is a Child and Adolescent Psychiatrist with a particular interest in psychotherapy and medical education based at the Women’s and Children’s Hospital Adelaide. He is a Clinical Senior Lecturer at the University of Adelaide where for the past six years he has jointly developed and run a Child and Adolescent Psychiatry simulation training programme within the Paediatric Mental Health Training Unit.
Crisis Prevention Institute (CPI) delivers specialised training throughout Australia & New Zealand to assist organisations to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those in their care or other Individuals.
We have been providing training for 40 years and have trained over 10 million professionals in a variety of sectors including health and mental care, aged care, social services, security services and education
We remain dedicated to continuing research, developing support, and improving the delivery of the highest quality behaviour management training and resources, serving as an essential agent in creating person-centred approaches to crisis prevention that reduce the need for restraint.
CPI’s own MAPA® program (Management of Actual or Potential Aggression) is a nationally recognised and leading behaviour management programme that teaches staff the skills to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented in their work environments
Benefits for your organisation and staff
- Deliver a measurable reduction in the use of restraint and seclusion
- Assist staff get a better handle on individual behaviours identify and respond effectively to challenging behaviours
- Provide staff with verbal intervention techniques for appropriate verbal behaviour
- Provide staff with practical skills to respond safely and compassionately to challenging behaviours and contribute to a positive culture.
- Reduce staff turnover
What People Are Saying
“Increasing mental health presentations to emergency departments means it is incumbent on all stakeholders – health jurisdictions, health networks, health system managers, hospital employers and executives, and governments – to address this issue and develop new policies to support shorter stays in the emergency department.”President, ACEM
Date: 31 Oct 2018 By: Ash Natesh
In 2014-2015, NSW Police and Ambulance transported 60% of mental health consumers who called Triple Zero in HNELHD. Of the ones who were transported, 46% of the patients were not admitted to the Psychiatric Emergency Care Centre or Emergency Department at Calvary Mater Newcastle hospital. People who are not admitted appropriately are often left to …
Date: 8 Jan 2017 By: Edward Pink
QEII Jubilee Hospital is an urban district hospital on the South side of Brisbane with 181 inpatient beds. In October 2013, we opened a new, larger Emergency Department, but with no increase in inpatient beds. Over the next 3 years, attendances rose from a relatively consistent 37,000 patients per annum to 56,000, putting considerable strain …
Date: 5 Dec 2016 By: Lauren Perry
The crisis known as ‘thunderstorm asthma’, which hit Melbourne’s metropolitan region on 21st November, caused the equivalent of a full day’s workload for emergency services in the space of just a few hours. Melbourne’s St Vincent’s Hospital was forced to set up a secondary emergency admissions unit in their day procedures area, and some private …
Date: 4 Dec 2016 By: John Burgher, Marketing Director, Criterion Conferences
Emergency departments from across Australia are continuing to struggle to meet increased demand and alleviate hospital congestion. Hospitals must now look past NEAT and drive sustainable improvements to support quality, patient centred care. The 2016 national conference showcased how emergency departments can drive sustainable change to improve the delivery of emergency medicine within Australia’s hospitals. Did you miss out on …
Endorsers & Media Partners
The College of Emergency Nursing Australasia (CENA) is the peak professional association representing emergency nurses. Our membership of over 1200 includes; emergency nurses, health care professionals and academics working in emergency departments and providing emergency care to patients across the community, administrative roles, and in teaching and research positions in Australia and internationally who share a common goal to foster excellence in Emergency Nursing practice. Our vision is to be the leaders for emergency nursing: A leader of emergency care.
Australian Healthcare & Hospitals Association
To provide diverse charitable and humanitarian services to relieve human suffering and improve quality of life of those in need with compassionate acts.
To provide ophthalmic, medical and dental treatment to the underprivileged with respect and dignity.
To provide assistance with education to complete schooling to underprivileged students.
To provide humanitarian aid for natural disasters and reduce poverty in underprivileged communities.