5th Annual
Adapting to meet new expectations of Standard 3
Conference Date
Tuesday 9th April 2019
Location
CQ Functions Melbourne
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FAQ

Event Questions

What is the conference about?

The 5th Annual Infection Prevention & Control conference will address how to strengthen communication between clinicians, executives and medical professionals, revisions to the standard 3 requirements, and how to deal with the emergence of multi-resistant organisms.

What can I take away from the conference?

You will take away strategies to better detect, investigate and manage patients with emerging MRO’s. Learn how to improve clinician engagement for infection prevention success and strategically build collaboration and engage departments at the conference.

Who will be attending the conference?

This conference is designed for healthcare professionals responsible for infection control, infectious diseases, quality and risk, pharmacy, sterilisation, nursing, antimicrobial and clinical governance.

Who will be presenting at the conference?

There will be a high calibre of speakers presenting at the conference. Here are a few of the featured speakers:

  • Professor David Plunkett, Chief Executive Officer, Eastern Health
  • Elizabeth Orr, Infection Control Consultant, Royal Melbourne Hospital
  • Leisa Bridges, Staff Health Manager, Ramsay Health
  • Paul Griffin, Director of Infectious Diseases, Mater Health Services
  • + more

Here is the rest of our speaker line-up

Is this the right conference for me? Why should I attend?

If you are a healthcare professional with the above responsibilities, this would be a suitable conference for you to attend. At the conference, you will get the opportunity to unpack the revised NSQHS Standard 3 requirements, drive governance for infection and surveillance, and improve clinical engagement for infection prevention success.

What’s the best time to arrive?

The best time to arrive is at 8 am for registration, coffee, and networking.

What time does it end?

The conference ends at 4:50 pm.

Is there Disabled Access?

Stairless entry is available via 410 Collins Street. Please make yourself known to Citiclub Hotel Reception on the right who will arrange for the event supervisor to show you the room. There is no disable access from the Secure Parking lot underneath the building. It is advised to make use of the parking on Queen Street or Little Collins Street.

Do you cater for dietary requirements?

Yes, we do cater for dietary requirements. Please fill out your dietary requirements when registering for the conference, or email customercare@criterionconferences.com

Is there parking at the venue?

Parking is available at Secure Parking 123 Queen Street, Melbourne. Entrance via Little Collins Street. Casual rates apply.

Is there any public transport nearby?

CQ Functions is situated between Bourke and Little Collins Streets. Trams are within one block at Bourke, Collins, Elizabeth and William Streets. The nearest train stations are Southern Cross Station & Finder’s Street Station.

Do I need to bring anything with me to registration?

We do not require you to bring anything with you to registration. The event manager will have a name badge ready for you when you arrive.

We provide notepads and pens, however, you are more than welcome to bring along a laptop or tablet to take notes as wifi is provided.

Will we be given access to presentation materials?

Yes, presentations will be provided to all delegates post-conference.  Please note, there may be some presentations unavailable for distribution.

Registration Questions

What is the conference ticket price?

The conference ticket price is at $699. However, you are able to save up $400 if you book before specific early bird dates. Please download our brochure for more information on the early bird rates.

What discounts do you offer?

If you book and pay by credit card when registering, you will receive a $55 discount.

We also offer group discounts. If you are registering over three attendees, you will receive a 10% discount.

Where can I purchase tickets from?

You can purchase it online or contact the Customer Care Team at customercare@criterionconferences.com or call 02 9239 5701.

I’m having trouble purchasing tickets who should I contact?

Please contact the Customer Care Team at customercare@criterionconferences.com or call 02 9239 5701 to receive assistance in the registration process.

I want to register but I don’t have access to make a credit card payment, am I able to be emailed an invoice?

Yes, the very last step of the registration process asks you if you want to ‘pay now’ via credit card or ‘pay later.’ If you select ‘pay later,’ you will be emailed an invoice which has our bank details.

What types of payment do you accept?

Payment can be made by credit card or bank transfer.

Will there be tickets sold on the day at the event?

There will be no tickets sold at the event.

The name on the ticket doesn’t match the attendee’s name. Is that okay?

Please contact the Customer Care team as soon as possible at customercare@criterionconferences.com or call 02 9239 5701 if there are any attendee name changes.

What fees and taxes will I be charged?

You will be charged GST which is an additional 10% of the current ticket price. There is no booking fee.

How will I receive my tickets if I buy them online?

You will receive a confirmation of registration in your email. You do not need to bring a physical ticket with you on the day.

What if I have paid and am no longer able to attend?

Please contact the Customer Care team at customercare@criterionconferences.com or call 02 9239 5701 to receive a credit note.

Do you offer refunds?

No, unfortunately, we only offer credit notes.

What if the event is cancelled or postponed?

You will receive a refund if the event is cancelled or postponed.

Can I put tickets on hold?

No, you cannot place tickets on hold.