Strengthening Interdisciplinary Responses to Violence & Aggression
Conference Date
21st & 22nd February 2018
CQ Functions, Melbourne
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Tackling violence and aggression in Australian Healthcare
Up to 95% of healthcare workers have experienced verbal or physical assault - WorkSafe Victoria The implications of Occupational Violence and Aggression (OVA) have far reaching consequences on the safety and long-term wellbeing of hospital staff, patients and visitors. While OVA is common, it should not be tolerated or become an accepted part of the job. The Improving Hospital Safety & Security conference will bring together key stakeholders across clinical, security, police and paramedic backgrounds to share tangible strategies to improve coordinated approaches to prevention, intervention and post-incident responses. This conference will focus on:
  • Strengthening incident prevention & embedding a safety culture
  • Boosting interdisciplinary & interagency collaboration & communication
  • Supporting staff wellbeing post-incident
  • Utilising data & technology to inform hospital initiatives
  • Navigating legal issues & balancing duty of care with staff safety
Who will attend? Security & patient services personnel responsible for:
  • Security Services
  • Patient Support Services
  • Facilities Management
  • Operations
Clinicians responsible for:
  • Emergency
  • Mental Health
  • Drug & Alcohol
  • Aged Care
  • General Medicine

Attend to learn:

  • Strengthen approaches to incident prevention & embed a safety culture
  • Enhance team communication & coordinated interventionary responses
  • Improve post-incident management and evaluation
  • Develop a multifaceted approach to reduce aggression in mental health patients

Key Speakers

Dr Michael Golding
Director of Emergency
Prince of Wales Hospital NSW
Kevin Tuohey
International Association For Healthcare Safety & Security USA
Susan Harding
Nurse Unit Manager
Royal Melbourne Hospital VIC
John Ludvigson
Director Client Services, Security & Emergency
Canberra Hospital ACT


What People Are Saying

  • “A positive, professional and focused conference aimed at addressing the realities of violence in the healthcare system”

    Andrew Adams
    Queensland Health & Improving Hospital Safety & Security in Hospitals attendee, 2017


  • Date: 17 Jan 2017  By: Trevor Lawson

    Why Verbal Judo? Because the most dangerous weapon we all carry is “the cocked tongue” and the wrong word, fired off in the wrong way, to the wrong person at the wrong time, can get you hurt, sued, divorced, demoted or tarnish a professional reputation for ever. Words used the wrong way are disastrous. From …

  • Date: 2 May 2016  By: William Christian

    Concerns over the safety of hospital staff and their patients are growing as rapidly as the healthcare sector is booming. Hospitals are now more accessible than ever before, consequently causing a spark in drug and alcohol-related violence. These instances have ultimately tarnished the ‘safe-haven’ nature of hospitals, and solutions to improve hospital security beyond the …

  • Date: 14 Apr 2016  By: Jeffrey Young

    The vast majority of incidents of aggression within our hospitals are a symptom of the person’s mental health and/or addiction issue(s). These people are sick. They come to our facilities for help, to heal and to get better. It’s our job, to the best of our abilities, to provide care. It’s also our job – …

  • Date: 8 Feb 2016  By: Ashleigh Morgan

    Emergency wards are experiencing a crisis, with staff facing growing levels of aggression from patients affected by the use of crystal methamphetamine, or ice. The shooting of a police officer and a security guard at Nepean Hospital in January has prompted the NSW Government to commission a security audit of all the state’s hospitals. It is …

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