Conference Date
12th & 13th February 2019
Dockside Cockle Bay Wharf, Sydney
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Are you applying outcomes based approaches?
Measuring the impact of government policies and programs is critical to maximising results for citizens. In order to achieve this, government departments and agencies that were once focused on outputs are undertaking a much needed transformation to become outcomes focused. While it is clear that outcomes based approaches are essential in ensuring the public sector effectively serves its citizens and achieves the desired impact, there are many challenges to successfully transitioning to this new way of working.

As a significant paradigm shift it requires reorganisation, cross-functional teamwork, and changes to planning, reporting & measurement. Pressure to establish these systems is on, with the NSW State Budget now based on outcomes, an outcomes reform agenda rolling out in Victoria and other jurisdictions likely to follow.

The Planning, Measuring & Strengthening Outcomes Based Approaches in Government conference will bring together leaders from across the public sector to identify practical strategies and discuss best practice approaches to develop a strong and successful outcomes focus, reimagining the way the public sector serves our citizens effectively and efficiently.

What will you take away?

  • Case studies from leading departments and agencies who are implementing outcomes based approaches
  • Tools and strategies for outcomes planning, measuring and reporting
  • Learnings on how to grow an outcomes focused culture in your organisation
  • Strategies for leadership and governance to get buy-in and drive outcomes
  • Skills to manage outcomes based approaches that prioritise citizens interests
  • Ideas to improve outcomes by effectively using data and evidence

Who will attend?

Directors, Heads of, Managers, Executives & Advisors of Federal & State Departments & Agencies, with responsibilities for:

  • Outcomes
  • Corporate Planning
  • Reporting
  • Programs
  • Policy & Strategy
  • Performance
  • Evaluation

Attend to learn:

  • Embed & prioritise an outcomes focus across government

  • Strengthen culture, governance & leadership to achieve better results

  • Utilise data effectively to improve outcomes based strategy

  • Move from measuring outputs to measuring outcomes

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Key Speakers

San Midha
Deputy Secretary Agency, Budget & Policy Group
NSW Treasury
Louisa McKay
Executive Director Community Services
Michelle Sloane
Former Executive Director Strategy
Department of Industry, NSW
Anna Needs
Department of Premier & Cabinet, NSW


What People Are Saying

  • “Wonderful to hear from other jurisdictions about the wonderful work that is being done across the sector.”

    Alison Spruce
    Queensland Public Service Commission & Conference attendee, Migrating Towards Outcomes Based Approaches in Government, 2018


  • Date: 23 Nov 2018  By: David Huggan

    On 21st November 2018, the Australian Government announced its 7 year strategy for full Digital Transformation meaning that all services will be available digitally in 2025. “Intended changes include being able to register births, marriages and deaths across federal, state and territory governments in one instance rather than for each individual body.The Government also intends …

  • Date: 13 Nov 2018  By: Ash Natesh

    Estonia is probably the only country in the world where 99% of the public services are available online 24/7. E-services are only impossible for marriages, divorces and real-estate transactions, you still have to get out of the house for those. The population of Estonia is 1.3 million & Australia has around 25 million, the United …

  • Date: 7 Nov 2018  By: Ash Natesh

    In a span of 4 weeks more than 1 in 8 Australians will seek to access Government information online. According to Shelter et al 46 % of Australians experience problems using those services in the market at the moment. Only 16% of the Australian population regard the government as doing a good job in providing …

  • Date: 15 Oct 2018  By: Ash Natesh

    The biggest risk for the local government is health and safety, infrastructure and financial sustainability. According to a new analysis by Aon, it shows that many of the Australian councils are failing to adequately prepare for this risk. The report suggested that more than 50 percent of councils are not paying heed to the overarching …

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