Ensuring continuous improvement in clinical & corporate governance amidst scrutiny & reform
Conference Date
29th & 30th May 2019
Location
Sydney Boulevard Hotel
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Agenda

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Day 1 - Wednesday 29th May, 2019

8:00
Registration, coffee & networking
8:30
Opening remarks from the Chair
Ian Yates AM
Chief Executive
COTA
Understanding aged care reform & its implications for your organisation
8:40
KEYNOTE: Exploring the new & evolving aged care landscape
  • Understanding the new quality standards and their implications for your organisation
  • Developing a strategic vision to lead your organisation through reform and the Royal Commission
  • Building a workplace culture that supports and celebrates quality care and quality of life
Andrea Coote
Chair
Aged Care Quality and Safety Advisory Council
9:20
Reviewing the impact of reform on providers
  • Understanding the priorities and impact of regulatory changes
  • Exploring and preparing for future challenges
  • How should boards and executives be preparing for change to come?
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia
Developing tailored & effective leadership & governance structures
10:00
Understanding governance principles & benchmarking
  • Developing policy and frameworks for aged care governance
  • Strengthening communication channels to ensure leaders are aware of what’s happening on the ground
  • Identifying success factors of effective boards
Phil Butler
Manager NFP, Public Sector & ACT
Australian Institute of Company Directors
10:40
Morning tea & networking
11:10
Reviewing & rebuilding governance structures that work: Learnings from Kalyra Communities
  • Understanding the drivers of good governance
  • Reviewing & developing governance frameworks
  • Establishing measures and checks to ensure effective governance
Sara Blunt
Chair of the Board
Aged & Community Services Australia & Kalyra Communities, James Brown Memorial Trust
11:50
STRATEGIC PANEL DISCUSSION: Strengthening governance & accountability in aged care
  • Supporting your organisation to benchmark and improve governance performance
  • Managing finances and risk in the context of reform
  • Understanding responsibilities and accountabilities
  • Promoting a culture of continuous improvement that prioritises quality of life for the consumer
Mary Patetsos
Chair
ACH Group
Alexandra Davis
Chief Executive Officer
Holy Family Services
Paul Sadler
Presbyterian Aged Care
12:30
Measuring Outcomes For Good Governance
  • Measure staff outcomes against the new standards
  • Communicate information to staff and consumers to maintain safe effective care
  • Managing high impact or high prevalence risks
Paul Straschko - B Pharm AACPA
Director of MedeHealth
MedeHealth
1:00
Networking lunch
2:00
INTERACTIVE ROUNDTABLE DISCUSSIONS

Reinforce the foundations of your evolving Governance framework with robust data hosted by MOA Benchmarking

Evidencing Standard 8 – Organisational Governance hosted by OneVault

3:00
Afternoon tea & networking
3:30
Strengthening your organisation through collaboration between the board & executives
  • Understanding leadership roles and opportunities for strategic improvement
  • Creating awareness by providing and asking for the right information
  • Building a culture of collaboration and systems that embed quality
Dr Michael Preece
Executive Director Operations
Juniper
4:10
Guiding your organisation through a Royal Commission
  • Understanding governance as a key issue in the Banking Royal Commission
  • Exploring potential implications and how providers can respond strategically to the Aged Care Royal Commission
Klaus Zimmermann
Non-Executive Director & Deputy Chair
Hesta
4:50
PANEL DISCUSSION: Responding to the Royal Commission
  • Insights from previous Royal Commissions
  • Strengthening accountability and governance structures to respond effectively
  • Exploring potential implications of the Aged Care Royal Commission
Klaus Zimmermann
Non-Executive Director & Deputy Chair
Hesta
Kasy Chambers
Executive Director
Anglicare Australia
5:30
Closing remarks from the Chair & close of Day One
5:40
Networking drinks

Day 2 - Thursday 30th May, 2019

8:00
Welcome, coffee & networking
8:30
Opening remarks from the Chair
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia
Building trust & improving the quality of life of your consumers
8:40
KEYNOTE: Governing for effective service delivery
  • Exploring learnings from recent government inquiries
  • Achieving trust through quality and regulatory compliance
  • Linking your organisation’s purpose with governance, strategy and outcomes
Susan Pascoe AM
Chair & Inaugural Commissioner 2012 - 2017
Community Directors Council & Australian Charities & Not-For Profits Commission
9:20
Understanding evolving consumer expectations
  • What are the priorities for consumers?
  • How can boards and executives work together to deliver on these expectations?
Ian Yates AM
Chief Executive
COTA
10:00
Lessons learned from the health sector: Ensuring high quality clinical governance
  • Building systems and accountability for clinical governance
  • Beyond accreditation: moving from compliance to a culture of improvement
  • Developing indicators to measure quality
  • Partnering with consumers for better health outcomes
Dr Victoria Atkinson
Chief Medical Officer & Board Member
Healthscope & Opal Aged Care
10:40
Morning tea & networking
Ensuring processes for clinical governance & going beyond compliance to deliver high quality care
11:10
Going beyond compliance & pursuing excellence in aged care
  • Linking quality of life with the standards
  • Promoting continuous improvement through an outcomes focus
  • Responding appropriately to complaints and feedback from internal and external consumers
Mark Brandon
Chief Policy and Regulatory Officer
Estia
11:50
Creating & applying a comprehensive clinical governance framework
  • Identifying organisational performance with antimicrobial stewardship, restraint use and open disclosure
  • Developing an end to end framework tailored to your organisation
  • Overcoming common challenges when applying a clinical governance framework
Sarah Marciano
Executive Director Quality & Safety
IntegratedLiving
Proactively managing emerging & existing risks
12:30
PANEL DISCUSSION: Frameworks to ensure quality through clinical governance & risk management
  • Identifying and responding to risks, elder abuse and neglect
  • Minimising medical restraint use and improving medication management
  • Building trust and improving transparency through stakeholder engagement and open disclosure
Sarah Marciano
Executive Director Quality & Safety
IntegratedLiving
Dr Michael Preece
Executive Director Operations
Juniper
1:10
Networking lunch
2:10
Better clinical governance for quality care & risk management
  • Identifying and developing processes to mitigate common risk factors
  • Understanding risk from the consumer perspective and partnering with consumers for better quality care
  • A whole of organisation approach to improved clinical governance
  • Driving sustained and ongoing quality improvement
Dr Matthew Cullen
Managing Director & Member & Quality Sub-Group
Tonic Health Media, Aged Care Quality & Safety Advisory Council & Aged Care Sector Committee
2:50
Safety and Quality in Aged Care: Harnessing the modern information revolution
  • Transforming healthcare and improving quality through the adoption of digital health technologies
  • Exploring advances in national digital infrastructure, including the My Health Record system and the National Digital Health Strategy
  • Understanding implications and opportunities for the Aged Care sector
Clinical Professor Meredith Makeham
Chief Medical Adviser
Australian Digital Health Agency
3:20
Embracing good corporate governance & risk management practices
  • Maintaining effective organisational governance and upholding principles of accountability and transparency
  • Strengthening processes to identify and mitigate risk
  • Developing systems of internal control to direct outcomes
  • Monitoring and measuring performance to support continuous improvement
Stephen Tiley
Chief Risk & Assurance Officer
Mercy Health
4:00
Closing remarks from the Chair & Close of Conference, followed by afternoon tea
Workshop A: How to strengthen governance & leadership
Tuesday 28th May 2019, 9:00am – 4:00pm

Aged care boards and executives are under increasing pressure amidst the Royal Commission and ongoing reform including the shift to the new quality standards. In this period of scrutiny and change, there is a critical need for leaders to ensure strong governance and strategically transform their organisations, from re-engineering business models to building a consumer-focused culture.

This workshop is a unique opportunity to explore the roles and responsibilities of boards and executives, as well as practical strategies to approach these key challenges and ensure effective governance.

9:00 Part One: Strategically transforming your organisation

  • Explore the principles and processes of transforming culture in your organisation
  • Review and improve your business models in light of ongoing reform

12:00 Networking lunch

1:00 Part Two: Governing in a new era of aged care

  • Understand the roles and responsibilities of the board and executives
  • Walk through standard 8 and its implications for governance in your organisation

4:00 Closing remarks from Workshop Leader & Close of Workshop

* Refreshments & lunch provided

Price: $999 + GST

Michael Goldsworthy
Chair & Principal Consultant
Better Boards & Australian Strategic Services
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Workshop B: How to ensure safety & quality through clinical governance
Friday 31st May 2019, 9:00am – 4:00pm

Safe, quality care should be the primary focus of aged care providers, and while not all aged care staff and board members have a clinical background, clinical excellence is part of everyone’s job. By establishing systems and processes for good clinical governance, with a culture focused on improving outcomes, boards and executives can be confident to meet the standards and make informed decisions in the interests of their consumers.

This workshop will explore how to establish and strengthen clinical governance in your organisation and improve the quality of care and quality of life for your consumers.

9:00 Part One: Understanding clinical governance and building a culture that prioritises quality

  • Gain a practical understanding of clinical governance and the responsibilities of leadership
  • Develop strategies to engage your workforce with a whole of organisational approach that promotes continuous improvement

12:00 Networking lunch

1:00 Part Two: Exploring the new standards and strategies to manage risk

  • Discuss how to comply with specific issues outlined in the new quality standards including antimicrobial stewardship, restraint and open disclosure
  • Explore cases of complex care and risk management with frameworks you can apply in your organisation

4:00 Closing remarks from Workshop Leader & Close of Workshop

* Refreshments & lunch provided

Price: $999 + GST

Sarah Marciano
Executive Director Quality & Safety
IntegratedLiving
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Key Speakers

Andrea Coote
Chair
Aged Care Quality and Safety Advisory Council
Phil Butler
Manager NFP, Public Sector & ACT
Australian Institute of Company Directors
Ian Yates AM
Chief Executive
COTA
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia