The 2nd
Support a culture of accountability & continuous improvement through mature governance structures
Conference Date
20th & 21st May 2020
Location
Live Stream
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Day 1 - Wednesday 20th May, 2020

8:30
Registration
8:45
Opening remarks from the Chair
Ian Yates AM
Chief Executive
COTA Australia
What does good governance look like in aged care?
9:00
OPENING KEYNOTE: Evolving good governance models in a shifting landscape
  • Applying and cementing the fundamental governance principles – How well is this being done among aged care service providers?
  • Managing governance during constant change
  • Key challenges and considerations for boards for now and into the future
Peter Shergold AC
Chair & Chancellor
Opal Aged Care & Western Sydney University
9:30
COMMISSION KEYNOTE: Leading good governance across the Aged Care Quality Standards
  • Overview of the key trends in met and unmet outcomes
  • What these trends reveal about good governance and leadership
  • Unpacking our expectations of providers
Janet Anderson PSM
Commissioner
Aged Care Quality & Safety Commission
10:00
Ensuring quality outcomes for consumers through good governance
  • What measures can boards and executives put in place to better support consumers to live the best life they can?
  • How can boards ensure accurate and critical oversight of safe, inclusive and quality care?
  • Mapping the road ahead for boards in better understanding and meeting consumer expectations
Ian Yates AM
Chief Executive
COTA Australia
10:30
GROUP NETWORKING VIA ZOOM

In this fun, interactive session, meet fellow attendees and speakers in small groups. Get to know each other and set up value connections for the rest of the event and beyond!

11:00
Morning break
11:30
Delivering confidence through quality
  • A framework for exceptional quality management
  • Moving from compliance to continuous improvement and innovation
  • Shifting mindsets and driving real change
Brad Meehan
Board Member
Active Quality
Strengthening leadership & embedding fit for purpose governance structures
12:00
Governing effectively through change – How can we be agile?
  • Taking a leap of faith – Finding new opportunities and working with your board to get there
  • How can you inspire change while ensuring accountability?
  • Developing a clear sight on who your customers are and taking a customer centric approach to governance
  • What can the aged care sector learn from the professional services sector?
Frank Weits
Chief Executive Officer
ACH Group
12:30
Growing governance culture, awareness & accountability
  • Enhancing our governance framework at an enterprise level
  • Continuing our journey to partner operational processes with our Board of Directors and external partners
Michael Malakonas
Chief Executive Officer
Fronditha Care
1:00
Closing remarks from the Chair & close of Day One

The following two presentations have been pre-recorded, and   are available for you to view on demand after the live conference!

Developing the skills & capabilities of your board
1:10
Taking quantum leaps – Building the skills of your board to meet the demands of the future
  • Overview of McLean Care’s journey in strengthening organisational governance structures
  • Changing the mindset of your board from an operational to a strategic one
  • Aligning your board and executive for more effective and agile governance going forward
  • Case study – gaining buy in and shifting the board’s mindset
Sue Thomson
Chief Executive Officer & Company Secretary
McClean Care
1:50
Ensuring your governance structures align to your organisation’s priorities
  • Identifying and clarifying priorities for your organisation
  • Building capability and ensuring trust between your board and executive
  • Understanding what questions to ask and what reports you should be seeing – What are the warning signs to look for?
  • How can you ensure the right checks and balances are in place?
  • How transparency builds trust and mutual accountability between boards and executives
Max Elphick
Chairman
Grace Munro Aged Care Centre & Grafton Aged Care Home
Derek Repp
Independent Business Advisor

Day 2 - Thursday 21st May, 2020

8:30
Registration
8:45
Welcome remarks from the Chair
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia (ACSA)
Embedding robust systems to better manage risk, build trust & transparency
9:00
Building & applying a strong clinical governance framework
  • Using quality benchmarks and indicators to build on your clinical governance framework
  • Comparing the health model with the aged care model
  • Beyond clinical quality – Looking at choice and quality of life
Virginia Bourke
Chair
Mercy Health
9:30
OUT OF SECTOR INSIGHTS ON GOVERNANCE FROM A ROYAL COMMISSION: Challenges for governance in aged care
  • Implications for boards from the Royal Commission
  • What should boards be doing?
  • Risk, liability and regulation impacts
Michael Gorton AM
Chair
Alfred Hospital
10:00
The future of governance in aged care – How are providers preparing?
  • What changes can we anticipate and how can boards respond proactively
  • What can and should boards be doing now to prepare
Carmen Izurieta
Executive Director - Membership & Services
Aged & Community Services Australia (ACSA)
10:30
INTERACTIVE ROUNDTABLE DISCUSSIONS: Responding to and managing the risks of COVID-19 as an aged care provider
  • How did you engage with your board/executive throughout the COVID crisis? Challenges and successes
  • What have you found most challenging in managing disruption and ongoing risks?  What steps did you take/ are you taking to respond to these?
  • How has your aged care service been managing communication with staff, aged care recipients and families?
  • What lessons can we take forward?
11:00
Morning break
11:30
Improving care coordination in residential aged care
  • Closing the information gap between aged care and other healthcare professionals
  • Discuss the ways digital tools might be leveraged to improve clinical outcomes within the RACF setting
Eliza Hawken
Senior Project Manager
Australian Digital Health Agency
Laila Tabassum
Adoption and Clinical Use Lead
Australian Digital Health Agency
Improving processes to achieve good clinical governance
12:10
EXPERT CASE STUDY AND EXTENDED Q&A: The role of the board in managing dignity of risk
  • Understanding why managing dignity of risk sits with the board – challenging a shift in thinking
  • Challenges and strategies for boards in managing the associated risks
  • Beyond principle –  How do you know if your services are equipped to offer choice while balancing risks?
Professor Joseph Ibrahim
Academic Research & Clinical Consultant Physician, Geriatric Medicine
Dignity of Risk Australia
1:30
PANEL DISCUSSION: Enhancing trust, accountability & managing risk as an aged care provider
  • How can we best respond to the ongoing risks of COVID-19?
  • Improving transparency through stakeholder engagement and consumer engagement
  • Responding appropriately to complaints and feedback from internal customers
  • How we have approached risk management from a financial, clinical, reputational and operational perspective
  • How is risk being integrated into decision making and how are risks managed over time?
Frank Weits
Chief Executive Officer
ACH Group
Michael Malakonas
Chief Executive Officer
Fronditha Care
1:20
Closing remarks from the Chair & close of Conference

The following presentation has been pre-recorded, and is available for you to view on demand after the live conference!

1:30
OUT OF SECTOR INSIGHTS ON GOVERNANCE FROM A ROYAL COMMISSION: Key learnings on governance & vigilance
  • Insights from the Royal Commission into Child Sexual Abuse
  • Enhancing accountability and improving the relationship between the board and executive
  • Taking forward lessons from the Royal Commission and key insights for enhanced governance structures and practices
Richard Hughes
Chair
YMCA NSW
Workshop A: Contemporary corporate governance & organisational governance: Excellent Board, Excellent CEO, Excellent Executive
Tuesday 19th May 2020, 9:00 – 4:00pm

An Excellent Board, An Excellent CEO And An Excellent Executive, collaboratively working together as a leadership team should provide the leadership and create the culture that puts in place contemporary governance and leadership strategies and projects that can be driven by Directors and delivered by the CEO and the Executives.

But herein lies the governance challenges of today. Directors are still coming to grips with the requirements of Standard 8 and its alignment to corporate governance, whilst the CEO and Executives are struggling to work both in the business and on the business; as well as being part of an industry that is not just rapidly changing, but dramatically transforming. 

This carefully curated workshop builds on the very successful and pragmatic Standard 8 and transformational workshops that have been delivered by Michael Goldsworthy in partnership with Criterion over recent years.

Powerful and practical industry, governance and organisational insights, learnings and resources, will provide the backdrop for highly interactive and informative session discussions, enabling your Board, CEO and Executives to enhance the work they have already undertaken in the areas of corporate governance and organisational governance.

Pre-workshop assessment tools and readings will be provided, along with a range of unique and useful documents and tools, presentations and articles during and after the workshop.

For those leadership teams which are striving not just for quality and accreditation, but the journey of business excellence, this workshop will certainly add significant value and benefit to your understanding and your organisation’s commitment to not just meet corporate governance and organisational governance requirements but exceed them; in due course validated by national or international quality frameworks or standards. 

8:30 Registration

9:00 Welcome, objectives & requirements

9:15 Industry & strategic assessments, corporate governance & organisational governance assessments

10:30 Morning tea & networking 

10:45 Down to the details: Your corporate & organisational governance today, your corporate and organisational governance tomorrow; models, structures, systems & processes

12:30 Lunch & networking

1:30 Governance & leadership strategies, governance & leadership documents & tools

2:30 Afternoon tea

2:45 Board dynamics, leadership dynamics, the realities, risks & practicalities of implementing corporate & organisational governance reforms & enhancements 

3:45 Workshop actions & review

Price: $999 + GST

* Refreshments & lunch provided

Michael Goldsworthy
Chair & Principal Consultant
Better Boards & Australian Strategic Services
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Key Speakers

Peter Shergold AC
Chair & Chancellor
Opal Aged Care & Western Sydney University
Virginia Bourke
Chair
Mercy Health
Professor Joseph Ibrahim
Academic Research & Clinical Consultant Physician, Geriatric Medicine
Dignity of Risk Australia
Frank Weits
Chief Executive Officer
ACH Group