Journey to achieving a holistic student experience
Conference Date
5th & 6th April 2017
Location
Victoria University City Convention Centre
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Tel: 1300 316 882
From outside Australia please call
Tel: +61 (2) 9239 5700

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Gain a competitive advantage by achieving a student first approach

Digital disruption, government policy and globalisation are forcing the Higher Education sector to evolve. Institutions are under pressure to meet student expectations and cater to their requirements to secure a competitive advantage in the market.

The 2nd Annual Enhancing Student Experience Conference returns with a greater focus on customer experience. The event will go through the key procedures to provide students with a holistic journey from admissions through to graduation.

Improve your student experience & explore:

  • Case studies from international and national leading
    institutions
  • A panel discussion from students sharing challenges throughout their experience
  • Strategies applied by key players in the private sector
  • Lessons learned from case studies presented at the
    1st Annual conference
  • A site tour and practical workshop offering an insight to achieve a customer centric model and space

  • Who will attend?

    Deputy Vice Chancellor & Head of:

  • Student Services
  • Academic Services
  • Learning and Teaching
  • Information Services
  • Learning Environments
  • Marketing and Student
    Engagement
  • Attend to learn:

    • Strategically plan a personalised student experience
    • Design tools to measure impact
    • Link student requirements to the learning environment
    • Embed a customer centric culture