Budget, culture, structure & legacy systems in Government
Conference Date
5th & 6th April 2017
Canberra Rex Hotel
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Overcome the core challenges for simpler, clearer & faster Government services
The benefits of delivering more customer centric public services are clear for all to see. As the digital agenda looks to gather momentum, the challenges being faced by agencies are common across the sector. From limited budgets, to legacy systems and culture, outdated business processes and access to the right talent, the challenges are significant. Welcome to the ‘Overcoming the challenges of Digital Transformation’ conference. This interactive event will bring together agencies of all sizes to discuss the practical steps needed to overcome these challenges. Enhance your experience with:
  • 15 fantastic speakers delivering lessons learnt from their digital journey
  • Speed networking session: get ready to meet new people, make connections & build your network
  • International, Federal & State speakers: hear best of breed case studies
  • Interactive Open Discussions to get all of your pressing questions answered
Who will be attending? Leaders from Federal, State and Local Government with responsibility for:
  • Digital
  • IT
  • Online
  • Service delivery
  • Service design
  • Policy design
  • Website
  • Workforce planning

Attend to learn:

  • Link customer needs to policy & service design
  • Embed a customer centric culture
  • Improve collaboration across silos
  • Overcome legacy systems to drive agility
  • Upskill your staff to ensure continuous improvement

Key Speakers

Sinead O Brien
Executive Director, Office for Customer, ICT and Digital Transformation
Department of the Premier & Cabinet, SA
Nerida O’Loughlin
Chief Executive Officer
Digital Transformation Agency
Darryl Carpenter
Manager Integrated Services & Better Public Services Result 10
Department of Internal Affairs NZ


Endorsers & Media Partners