Change management strategies that minimise disruption & help embed new ways of working
Conference Date
19th & 20th February 2019
Location
QT Canberra
Early Bird - Save $200
Book by 01/02/19

Overview

Embed a digital first culture
Successfully transforming business processes within Government requires significant, committed change management strategies to be in place. Underestimating the amount of sustained effort transformation programs can take, significantly increases the risk of failure. In addition, because we are in a constant state of change, transformation is more difficult than it has ever been.

The Public Sector Digital Transformation & Optimisation conference will discuss how to implement & maintain change management strategies that ensure your transformation journey is successful, while showcasing the business benefits that emerging trends & technologies have to offer.

Key learnings include
  • Realise the potential of new trends & technologies
  • Ensure that services are customer centric
  • Embed a customer centric culture
  • Understand the impacts of new technology on your organisation
  • Minimise disruption during the transformation process
Who will attend?
Federal & State Government Departments and Agencies with the job titles of:
  • Chief Digital Officer
  • Chief Information Officer
  • Chief Technology Officer
  • Digital Transformation
Responsible for:
  • Innovation
  • IT Strategy / Planning
  • Service Design
  • Automation

Attend to learn:

  • Minimise disruption during transformation process
  • Capitalise on new trends & technologies
  • Embed a digital first culture that fosters innovation
  • Improve collaboration across silos

Key Speakers

Monita Lal
Director, govX
Digital Transformation Agency
Alana Walsh
Director, Future of myGov
Digital Transformation Agency
Marianne Vosloo
National Manager Technology & Innovation (CIO)
Australian Federal Police
Ingmar Vali
eGovernment Expert
Centre of Registrars and Information Systems (RIK) Estonian Government

Sponsors

Blog

  • Date: 1 Feb 2018  By: Rebecca Lee

    How do you overcome the cultural challenges of digital transformation? Why is it so hard? Why bother? One of the most difficult leadership challenges is changing an organisation’s culture. Organisational culture consists of goals, roles, process, values, communication practices, attitudes and assumptions all mixed together. So how do you overcome the challenges associated with such …

  • Date: 19 Feb 2017  By: Samuel Clist

    It doesn’t seem long since the DTO was launched and the excitement all began. Digital Government Services was the buzz topic across the Public Sector and Malcolm Turnbull, Minister of Communications at the time, was leading the charge. Fast forward to October 2016 and Angus Taylor MP, now the man leading the agenda, felt it …

  • Date: 30 Mar 2016  By: Criterion Content Team

    Anyone working in public sector customer service will know there have been significant changes in the way government agencies have digitised their interactions with citizens and embraced this new digital era. The digital era has had a huge knock-on effect on all levels of government, particularly local councils. Many local councils are now building a …

  • Date: 10 Jan 2016  By: Jessica Farrelly

    “We wanted to test a hypothesis: that it’s possible to design an approach to structure information that is based around the user, and could potentially scale across government information and services.” – Leisa Reichelt, Head of Service Design at the Digital Transformation Office The Digital Transformation Office is working to present government information and services …

Endorsers & Media Partners