The Implementing Comprehensive Care conference will discuss how to develop effective systems and comprehensive care plans, how to engage staff with patients and how to address challenges with end of life and mental health. It will also demonstrate how health service providers can prepare themselves for the accreditation process and provide evidence to demonstrate compliance with the new standard.
What you will take away from this event
- An understanding of Standard 5 & what comprehensive care looks like in practice
- Guidelines on how to demonstrate compliance with Standard 5
- Strategies to engage with patients to better understand their needs & perspectives
- Ideas to engage staff for a whole of organisation approach to comprehensive care
- Learnings & advice from leading hospitals & health services who are spearheading action on comprehensive care
Senior Executives from Hospitals, Health Service Providers & Local Health Districts with responsibilities for:
- Clinical Governance
- Clinical Risk
- Patient Safety
Attend to learn:
- Develop & implement a comprehensive care plan
- Partner with consumers to better understand their goals & needs
- Gather evidence to demonstrate compliance with Standard 5
- Address specific challenges to delivering comprehensive care, including mental health & end of life care
Andrew has extensive experience in executive roles in a variety of hospitals and health care settings; and within the State Government’s Department of Health and Human Services as the
Director for the State’s mental health system, as Regional Director for Health, Housing and Community Services and as Director of Strategy. Immediately prior to joining Monash Health, he
was the Deputy Chief Executive and Chief Operating Officer at Alfred Health.
Hurstville Private Hospital
Margrit Fleck has accomplished operational management, executive and quality systems leadership experience extending over 30 years across public, private and not-for-profit heath care sectors with a strong background in clinical governance, quality improvement and risk management.
Margrit has successfully implemented quality improvement and risk management programs resulting in successful accreditation against NSQHS and certification outcomes with ISO 9001.
Margrit has a proven record of achieving operational efficiency and regulatory compliance irrespective of positions held, reliably exceeding expectations by transforming operational strategies into workable solutions driving clinical excellence through the cultivation and engagement of inspiring team performance achieving a consistently strong organisational, patient and family care centred approach and outcomes.
Princess Alexandra Hospital
Dr Ian Scott is consultant general physician and Director of Internal Medicine and Clinical Epidemiology at Princess Alexandra Hospital in Brisbane. Ian is Associate Professor of Medicine at the University of Queensland and Adjunct Associate Professor of Medicine at Monash University. Ian has research interests in evidence-based medicine, quality improvement, health technology assessment and guideline development.
Ian is a member of Queensland Policy and Advisory Committee on new Technology (QPACT), a member of the Queensland Health Patient Access Advisory Committee and the Frail Older Persons Collaborative, and chairs the Queensland Statewide General Medicine Clinical Network and the Australian Deprescribing Network. Ian sits on various working groups of Royal Australasian College of Physicians, Queensland Health, and the Australian Commission on Quality and Safety in Health Care.
Quality Innovation Performance
There’s always more than one option out there – discover the benefits of QIP accreditation
Quality Innovation Performance Limited (QIP) is committed to supporting health service organisations achieve accreditation against the National Safety and Quality Health Service (NSQHS) Standards (second edition).
Having provided accreditation against the NSQHS Standards since they were first introduced in 2011, QIP has unique insight and in-depth knowledge into the applicability of these national industry standards.
QIP’s personalised support is paired with custom built software solutions to make the accreditation experience a quality-focused one.
QIP’s client portal is personalised to each organisation’s self-assessment requirements and timelines, with the ability to develop action plans while assisting to foster a team-based approach to accreditation.
Benefitting from multi-user functionality, QIP clients have access to a comprehensive online resource library, containing customisable templates, fact sheets, policy documents and e-Learning modules to support staff interpretations and knowledge of the NSQHS Standards, in addition to evidence requirements.
To learn more about how QIP can support your health service organisation through accreditation against the NSQHS Standards, visit their team during the networking breaks or contact the QIP team via:
P: 1300 888 329 l E: firstname.lastname@example.org
What People Are Saying
“It was a great conference where ideas were shared from different organisations all aiming to achieve high safe quality care for their patients based on the NSQHS National Standards.”Healthscope, Transitioning to the 2nd Edition of the NSQHS Standards 2018 conference attendee
Date: 16 Sep 2019 By: Quality Innovation Performance Limited
With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first …
Date: 5 Apr 2019 By: Ash Natesh
The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service …
Date: 5 Oct 2018 By: Ash Natesh
What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how …
Date: 19 Jul 2018 By: Tim Tran
The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors. Highlights from the conference: Associate Professor Andrew Wilson from Safer Care Victoria opened the …
Endorsers & Media Partners
HealthcareLink is the online marketplace for jobs and careers in the healthcare and medical industry.
HealthcareLink provides a unique online recruitment and hiring management platform open to medical, dental and allied health practices, hospitals, aged care facilities and healthcare businesses of all sizes so that employers can find the right healthcare professionals and jobseekers find the right job easily.
Our goal is to break through the inefficiencies inherent within the medical and healthcare sourcing and hiring process within Australia
Australian Healthcare & Hospitals Association
The Australian Healthcare and Hospitals Association (AHHA) is Australia’s national peak body for public and not-for-profit hospitals and healthcare providers.
Our vision is for a healthy Australia supported by the best possible healthcare system.
Our membership includes state health departments, Local Hospital Networks and public hospitals, community health services, Primary Health Networks and primary healthcare providers, aged care providers, universities, individual health professionals and academics. As such, we are uniquely placed to be an independent, national voice for universal high-quality healthcare to benefit the whole community.
Founded as the Australian Hospital Association in 1946, the AHHA has become a perennial fixture in the national health conversation, maintaining its vision for an effective, innovative and sustainable health system where all Australians have equitable access to healthcare of the highest standard when and where they need it.