Driving quality improvement through NSQHS Standard 5
Conference Date
14th - 16th October 2019
Rydges World Square, Sydney
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Address some of the biggest challenges to delivering comprehensive care
With the establishment of the 2nd Edition of the NSQHS Standards, health service providers review their systems and plans for utilising comprehensive care to deliver the highest quality services possible. Despite numerous benefits in developing an integrated approach towards delivering care, there are many challenges in meeting Standard 5. These include developing a comprehensive care plan that meets risk assessment and care standards, engaging patients in the planning process to understand their needs and goals, gathering evidence to demonstrate compliance with the standard and quality end of life care.

The Implementing Comprehensive Care conference will discuss how to develop effective systems and comprehensive care plans, how to engage staff with patients and how to address challenges with end of life and mental health. It will also demonstrate how health service providers can prepare themselves for the accreditation process and provide evidence to demonstrate compliance with the new standard.

What you will take away from this event
  • An understanding of Standard 5 & what comprehensive care looks like in practice
  • Guidelines on how to demonstrate compliance with Standard 5
  • Strategies to engage with patients to better understand their needs & perspectives
  • Ideas to engage staff for a whole of organisation approach to comprehensive care
  • Learnings & advice from leading hospitals & health services who are spearheading action on comprehensive care
Who will attend?
Senior Executives from Hospitals, Health Service Providers & Local Health Districts with responsibilities for:
  • Quality
  • Nursing
  • Clinical Governance
  • Compliance
  • Clinical Risk
  • Patient Safety
  • Accreditation

Attend to learn:

  • Develop & implement a comprehensive care plan
  • Partner with consumers to better understand their goals & needs
  • Gather evidence to demonstrate compliance with Standard 5
  • Address specific challenges to delivering comprehensive care, including mental health & end of life care
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Key Speakers

Andrew Stripp
Chief Executive Officer
Monash Health
Margrit Fleck
Quality & Risk Manager
Hurstville Private Hospital
Dr Ian Scott
Director of Internal Medicine & Clinical Epidemiology
Princess Alexandra Hospital


What People Are Saying

  • “It was a great conference where ideas were shared from different organisations all aiming to achieve high safe quality care for their patients based on the NSQHS National Standards.”

    Melissa Clune
    Healthscope, Transitioning to the 2nd Edition of the NSQHS Standards 2018 conference attendee


  • Date: 3 Feb 2020  By: Criterion Content Team

    Australia has been moving towards a nationally consistent approach to the safety and quality of health care since 2006 with the establishment of the Quality and Safety Commission. The 2nd Edition of the National Safety and Quality Health Standards, brought into effect in January 2019, addresses gaps identified in the first edition, including mental health …

  • Date: 16 Sep 2019  By: Quality Innovation Performance Limited

    With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first …

  • Date: 5 Apr 2019  By: Ash Natesh

    The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service …

  • Date: 5 Oct 2018  By: Ash Natesh

    What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how …

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