Benefits of attending the Strengthening Communication & Engagement conference:
- Align business strategy with communications vision
- Improve customer centricity & customer journey
- Measure and evaluate communication strategies
- Build brand trust and loyalty
- Understand customer behaviour & gather insights
- Develop a strategic approach to content curation
- Disability & NDIS
- Aged Care
- Community and Family Support Services
- Healthcare Services
- Employment Services
- Homelessness and Housing
- Brand Management
- Business Development
Attend to learn:
- Drive organisational cultural change to make communications a strategic priority
- Improve customer-centricity to boost engagement & acquisition
- Develop, measure & evaluate the impact of communication strategies
Alex Varley is the General Manager or Customer Experience at Northcott, one of NSW largest disability service providers. He has an extensive background in marketing and communication gained in senior roles at the Australian National Maritime Museum, Sydney Theatre Company and then in the disability services sector. He has also been the CEO of two disability organisations with a focus on access to media for people with disability and the portrayal of people with disability in the media.
Andy is a marketer and transformational strategist who has worked in advertising, marketing and digital for the last 20 years. He has developed and led major transformational projects for such organisations as Super Retail Group, City Beach and Mountain Designs as well financial services startups Loans.com.au and Firstmac. He has for the last 2 years led the digital change for Endeavour Foundation.
Nicola has over 20 years’ experience in senior roles in business and marketing strategy in both the private and public sectors across aged care and community services, education, public transport, health, data marketing sectors. These roles have typically been undertaken as sectors face major micro, funding or environmental changes. Nicola’s experience covers brand differentiation, market research, campaign management across mass and digital channels, public affairs and advocacy and corporate reputation management. Nicola is passionate about bringing market insights into an organisation to build genuine market and customer-focused businesses and in creating sustainable market growth in complex markets.
Nicola’s high level marketing and analytical skills enable her to identify creative business partnerships and opportunities, which she does with enthusiasm and effective team management.
Nicola holds a Master of Business (Marketing), Graduate Diploma in Innovation and Entrepreneurship, Bachelor of Arts, and is currently studying toward a Diploma in Positive Psychology. She is a Fellow of the Australian Marketing Institute (AMI) and a winner of 13 state and national marketing awards.
What People Are Saying
“The challenge for the sector, is in the need to redefine its target audience from government to the end-user of its services, forcing monumental changed in how this sector and the organisations within it communicate”Marketing Mag, 2017
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Endorsers & Media Partners
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