Business transformation is an ongoing journey within Australian universities. With the government’s ongoing funding cuts and movement towards the deregulation of tertiary education, universities are needing to let go of traditional processes and become more competitive and commercially minded.
With a focus on achieving efficiencies, improving service delivery and driving effective change management, the 'Business Improvement in Universities' conference will showcase leading case-studies and implementable strategies which will put Australian universities amongst the world’s top rated education institutions.
This conference will focus on:
- Aligning business strategies with university vision
- Streamlining processes & optimising resources
- Balancing user-expectations with outcomes
- Improving stakeholder engagement & communication
- Measuring project outcomes & ensuring return on investments
- Delivering the highest quality service experience to the customer
Who will attend?
Senior university executives, directors, managers & representatives with responsibility for:
- Business Transformation
- Business Process Improvement
- Strategy, Planning & Performance
- HR & Administration
- Finance & Operations
- IT & Digital Services
- Service Delivery
- Organisational Change
Attend to learn:
Align & implement business strategies alongside university vision
Manage constant & evolving change across your organisation
Streamline processes & optimise resources
Measure outcomes & ensure return on investments
University of Tasmania
University of Waterloo Canada
Dr. Marilyn Thompson is Associate Provost, Human Resources at the University of Waterloo where she oversees the administration and long-term planning of all human resources, organizational and human development, and compensation activities and programs across the University. She provides vision for university-wide initiatives and human resources leadership, and plays a key role in strategic planning and decisions that will enable success through people. Before joining the university, Marilyn held executive and senior leadership positions within healthcare, government, and the private sector. Marilyn is a recipient of the Queen’s Jubilee Medal for contributions to the communities of Newfoundland and Labrador.
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By giving students, faculty and staff everything they need to make, manage and optimize digital content, they can improve recruiting, engage students in learning, empower students to succeed in the innovation economy and achieve operational efficiency and financial health.
What People Are Saying
“It has been some time since I walked away from a conference so energised and excited to move forward with the knowledge and information gained from the event.”Bond University, Attendee at Business Improvement in Universities 2016 Conference
Date: 18 Apr 2017 By: Jessica FarrellyUniversities structured as broad-based teaching and research institutions, supported by large asset bases and back offices, will face extinction in the next two decades. Ernst & Young’s University of the Future survey states that, at the very least, universities will need to streamline their operations and asset base while incorporating new teaching and learning delivery …
Date: 3 Apr 2017 By: Jessica FarrellyPaul Duldig, Head of University Services at University of Melbourne, spoke at the 2016 Business Improvement in Universities conference in Melbourne. This podcast is a recording of his presentation, ‘Melbourne University – Move then Improve’, in which he covers their new operating model and key learnings one year on from implementation. The University undertook their …
Date: 16 Mar 2016 By: Janet GreenWhen the Process and Performance team was set up at Deakin, one of our key goals was to build BPM capability. This covered the usual trilogy of people, process and tools. We knew there was a huge appetite for process improvement at Deakin. We knew that Process Owners had a clear vision of ‘what’ they wanted to …
Date: 14 Feb 2016 By: Criterion Content TeamDuring my time as a student, my university was undergoing a time of significant change and innovation. Whilst in the long term these changes were intended to improve the efficiency of the university and create a better experience for students, my peers and I were only capable of noticing a significant lack of staplers. …