Embedding quality throughout the workforce to deliver consumer centred care
Conference Date
December 2019
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Advancing the sector to provide sustainable & quality care for consumers

Stay tuned for the next series of Aged Care Workforce Conference. Further details will be released soon.

In partnership with:

Hear from Ian Yates, Chief Executive of COTA & Pat Sparrow, Chief Executive Officer of ACSA on why you should attend the COTA & ACSA Aged Care Workforce conference series.

Attend to learn:

  • Strategically respond to current issues facing the workforce
  • Understand consumer expectations & deliver person centred-care
  • Enhance recruitment & workforce planning across seniority
  • Improve the employee experience & upskill workers to strengthen retention
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Agenda Highlights

Day 1

Day 2

Key Speakers

Ian Yates AM
Chief Executive
COTA Australia
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia (ACSA)


What People Are Saying

  • “I found this building a quality aged care workforce conference to be extremely beneficial and enlightening as to what is happening in our sector. The presenters were very knowledgeable in their areas of expertise, and the content included both higher level thinking and strategic workforce planning concepts as well as real-life, practical advice and tools that can assist in attracting and retaining a quality workforce today. Highly recommend!”

    Catherine Hicks
    ComLink | Building a Quality Aged Care Workforce conference 2018 attendee


  • Date: 6 Nov 2018  By: Chris Dougherty

    In 2016, the Australian aged care workforce was estimated to no more than 360,000. This represents around 3% of the Australian workforce. This workforce provided services to 280,000 Australians, of whom 70% were in residential care. (Research Australia) Beyond the statistics, it is a workforce that has an enormous influence on the quality of life …

  • Date: 28 Aug 2018  By: Ash Natesh

    The aged care industry have been scrutinized time and again to be “untrustworthy providers getting rich on our tax money while providing a bad service”. Often communications between the industry sectors are hazy. While government only provides bronze cover for institutions, for a gold and silver cover unfortunately the individual has to bear the costs. …

  • Date: 20 Jun 2018  By: Sasha Eden

    Research has clearly shown that happier staff are more productive. When we are interested and challenged by our work, believe in the vision of the organisation, and are empowered by our leaders, we put more energy into bringing that vision to life. We personally invest in the team’s collective success and own the challenges along …

  • Date: 5 Jun 2017  By: Campbell McGlynn

    IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company.   Becoming an employer of choice was not something we intentionally set out to do. Rather it …

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