Technology to enable business improvement & customer centricity
Conference Date
21st & 22nd June 2017
Location
Novotel Sydney Central
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Overview

Why IT will be vital for securing a competitive advantage in a CDC market
As the Aged Care Sector heads into a Consumer Directed Care market, it is imperative for providers to take a customer centric approach. With the power shifting into the hands of the consumer, technology will play a pivotal role in driving internal business improvement whilst also supporting better care for the consumer. Welcome to the ‘Aged Care IT’ conference. This interactive, case study driven event will bring together IT professionals from across the sector to network and discuss best practice for future success. Enhance your conference experience with:
  • 15 fantastic speakers delivering lessons learnt from their recent IT projects
  • Speed Networking session: get ready to meet new people, make connections & build your network
  • Vendor Roundtable session to hear about leading technologies and business processes
  • Spotlight session to get all of your pressing questions answered
Who will be attending? Leaders from the Aged Care Sector including:
  • Chief Executive Officers
  • Chief Information Officers
  • Chief Digital Officers
  • Heads of Information Technology
  • Heads of Information Services
  • Heads of Customer Experience
  • Heads of Infrastructure
  • General Managers

Attend to learn:

  • Cloud adoption to drive efficiency
  • Cyber & information security best practise
  • Digital transformation for a customer centric organisation
  • The importance of technology in a CDC market
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Key Speakers

Rob-Binskin-GS-Criterion
Rob Binskin
Chief Information Officer
HammondCare
Nicola-Reynolds-GS-Criterion
Nicola Reynolds
General Manager Customer Innovation & Marketing
Benetas
Wendy-Flavien-GS-Criterion
Wendy Flavien
Chief Information Officer
RSL Care
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Brad Gaudoin
Group Manager for Business Systems
Silver Chain Group

Sponsors

Blog

  • shutterstock_240407473
    Date: 10 May 2017  By: Jayne Ryan
    Demographic changes, an ageing population and a mobile workforce present many challenges for the community services workplace. More jobs are being created in the health and disability sector, particularly with the arrival of the NDIS, and in order to attract and retain a skilled workforce, we need to look outside the box. Shortages in the …

  • prescare_180117_1859
    Date: 9 May 2017  By: Greg Skelton
    We need to change the aged care industry in Australia. We all know that aged care needs to transform to reflect what customers really want, so at PresCare, we are demonstrating our commitment to this by asking real people what they want and need. This has helped to paint a picture of what the company …

  • shutterstock_164647703
    Date: 1 May 2017  By: Craig Flett
    Freedom Aged Care doesn’t sit within a defined category within the aged care sector. The model falls under the retirement home villages act, the care offering is aligned to residential aged care and the service offering embraces freedom, choice, and independence. With the recent changes in government legislation and greater client expectations, there is now …

  • Care Options
    Date: 28 Apr 2017  By: Louise Forster
    Remember the days of excessive mobile phone bills? For most of us those days are gone, as we ‘bundle’ our phone and data service. Home care pricing will likely follow a user-demand model, adjusting as providers and customers settle into the world of consumer directed care (CDC). Grant Corderoy from StewartBrown spoke at a recent …

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