Technology to enable business improvement & customer centricity
Conference Date
21st & 22nd June 2017
Novotel Sydney Central
Early Bird - Save $800
Book by 13/04/17


Why IT will be vital for securing a competitive advantage in a CDC market
As the Aged Care Sector heads into a Consumer Directed Care market, it is imperative for providers to take a customer centric approach. With the power shifting into the hands of the consumer, technology will play a pivotal role in driving internal business improvement whilst also supporting better care for the consumer.

Welcome to the ‘Aged Care IT’ conference. This interactive, case study driven event will bring together IT professionals from across the sector to network and discuss best practice for future success.

Enhance your conference experience with:
  • 15 fantastic speakers delivering lessons learnt from their recent IT projects
  • Speed Networking session: get ready to meet new people, make connections & build your network
  • Vendor Roundtable session to hear about leading technologies and business processes
  • Spotlight session to get all of your pressing questions answered
Who will be attending?
Leaders from the Aged Care Sector including:
  • Chief Executive Officers
  • Chief Information Officers
  • Chief Digital Officers
  • Heads of Information Technology
  • Heads of Information Services
  • Heads of Customer Experience
  • Heads of Infrastructure
  • General Managers

Attend to learn:

  • Cloud adoption to drive efficiency
  • Cyber & information security best practise
  • Digital transformation for a customer centric organisation
  • The importance of technology in a CDC market
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Key Speakers

Rob Binskin
Chief Information Officer
Nicola Reynolds
General Manager Customer Innovation & Marketing
Wendy Flavien
Chief Information Officer
RSL Care
Lee Davis
Chief Information Officer
Silver Chain Group



  • Dementia
    Date: 12 Mar 2017  By: Lisa Nguyen
    We are barely scratching the surface of dementia specific care. The growing mortality rates for dementia patients have only intensified the urgency to adopt better strategies in dementia care. One particular area of concern is that many dementia patients are likely to find themselves in potentially dangerous situations if they become disoriented and unable to …

  • shutterstock_240407473
    Date: 5 Mar 2017  By: Laura Dunlop
    While the Aged Care Roadmap has been widely welcomed, multiple strategies will now be needed to ensure the changes deliver an inclusive and sustainable system. What’s more, the pace of change needs to be stepped up to alleviate the reform fatigue that has set in for some providers. This is just some of the feedback …

  • shutterstock_238020544
    Date: 21 Feb 2017  By: Laura Dunlop
    Moving to a consumer-led market has had major impacts on aged care providers unwilling to change with the times. The million dollar questions are now being asked: How can we give the customer what they want, when they want, within the regulatory frameworks? And how do we simultaneously achieve sustainability as a competitive player in …

  • shutterstock_160066232
    Date: 15 Jan 2017  By: Nieves Murray
    It’s an exciting but challenging time to be a seniors’ lifestyle and care provider in Australia. The Baby Boomer generation is driving changing customer expectations. New technologies and materials are expanding possibilities in care and housing, and government reforms require care providers to compete for customers for the first time. To ensure we not only …

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