28
Oct 19

Government Measures Up: Outcomes vs Outputs

Measuring success remains one of the management processes both public and private sector organisations struggle with, however government faces a unique set of challenges creating a difficult environment to measure outcomes in their truest form. The majority of agencies default to measuring output which, while important, does not accurately portray success. Stacey Barr, Performance Measure … Continue reading Government Measures Up: Outcomes vs Outputs

05
Feb 18

How to use outcomes to manage your business – a guide for public servants

An outcome directly measures the work of the ‘business’ you’re in.  As a result, effective outcome measurement can help you manage your business. So how do you do it? Proximity is key; outcomes measures need to be proximal to the intervention (service) provided.  If they are, and an outcome measure is heading in the right … Continue reading How to use outcomes to manage your business – a guide for public servants