What our delegates gained from attending the conference? • Ideas to strengthen clinical governance and quality assurance structures• Strategies on how to build a culture of continuous quality improvement across yourhealth organisation• Case studies from leading hospitals on partnering with consumers• In-depth look at how to tackle comprehensive care• Advice from expert auditors on how … Continue reading Takeaway’s From the NSQHS Part 2
The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors. Highlights from the conference: Associate Professor Andrew Wilson from Safer Care Victoria opened the … Continue reading Transitioning to the 2nd Edition of the NSQHS Standards
The new version of the NSQHS Standards is now available, and there are several key changes that will have an impact on how you establish and monitor the infection, prevention and control surveillance systems within your health care facility. The first change is the revision of the intent of standard three, to now include effective … Continue reading Identifying the changes in the revised NSQHS Standards
Nick May is an experienced Nurse Educator based at Royal Perth Hospital in WA. Like many, I periodically get frustrated when, faced with the latest problem, I am directed to “Go and educate everyone about XXX”. When it comes to complex problems – like preventing hospital-acquired blood-stream infections – is education just a convenient box that, … Continue reading NSQHS: Do you ever feel like you’re in a hamster wheel, running but never reaching your destination?
Partnering with Consumers is proving to be the most challenging NSQHS Standard to comply with, according to a survey carried out by Criterion earlier this year. We questioned 173 clinical and administrative hospital staff from across Australia on how they felt they were performing against the NSQHS standards. While Standard 2 was the most problematic, the majority … Continue reading Which NSQHS Standard are hospitals struggling with most?
With the National Safety and Quality Health Service (NSQHS) standards firmly established, many hospitals across Australia have now been through the accreditation process and are well under way with driving safety and quality systems to improve the quality of health care. The National Safety and Quality Health Service (NSQHS) standards include the following Standard 1 – … Continue reading Meeting the National Safety & Quality Health Service (NSQHS) Standards
When people require care it becomes a highly complicated process consisting of a variety of people of different levels of skill and training, the most up-to-date technology and treatments that are continually being renewed and changed. Unfortunately the human element of care is that mistakes will be made and are sometimes inevitable to avoid. However … Continue reading Is NSQHS improving the health system?
Once upon a time when I first took on a role in safety and quality, the most common response I had from clinical managers when I followed up with outcomes of clinical audits and/or clinical indicators was ‘patient comes first, quality comes second, I don’t have time for quality activities’…I was frustrated and disappointed whenever … Continue reading Embedding safety & quality into everyday practice, words and deeds