05
Nov 18

How do you stay financially sustainable in the NDIS?

Author:Ash Natesh

Disability groups are seeking clarity from the government around future funding for the NDIS schemes. National Disability Services CEO Chris Tanti said the sector needed more assurance about funding so it could plan for the growth needed for providers and participants under the scheme. “It’s not fair to people with disability, their families, carers and … Continue reading How do you stay financially sustainable in the NDIS?

29
Oct 18

The cash flow crisis in the NDIS

Author:Ash Natesh

Since the introduction of NDIS since 2016, disability service providers struggle with cash flow & transitional business models from block-funding for standardised services to participant led-care. To survive in the NDIS space there needs to be a restructuring in strategy around the role of a CFO in the business. Current conditions in the NDIS pricing … Continue reading The cash flow crisis in the NDIS

16
May 18

How to action research & insight to minimise risk in NDIS workforce development

We believe delivering a great people experience will lead to our best results as an organisation. I hear some of you say, “but surely it’s about your customers, if they are happy they will buy more”. True, but who makes your customers happy? Customers (at least on their own) don’t imagine new services, improve service delivery … Continue reading How to action research & insight to minimise risk in NDIS workforce development

27
Apr 18

Price, Privatisation and Paradise Papers in the NDIS

Author:Drew McCoy

This National Disability Insurance Agency’s decision to outsource its contact call centres on a two year contract to international sensitive-service provider Serco has been met with widespread scepticism in the disability community. The decision has fuelled the flames again on the debate around the role, scope and limitations of private sector involvement in the NDIS. … Continue reading Price, Privatisation and Paradise Papers in the NDIS

05
Apr 18

Unpacking The Challenges of Specialist Disability Accommodation

Author:Drew McCoy

A look at some of the key issues surrounding Specialist Disability Accommodation, ahead of the upcoming Shaping the Future of Disability Housing national conference. For those involved in the disability sector from both a private or professional perspective, the principles underpinning Specialist Disability Accommodation offer a potential light in the dark. Indeed there is the … Continue reading Unpacking The Challenges of Specialist Disability Accommodation

08
Dec 17

Three keys to unlocking high quality service under the NDIS

Author:Drew McCoy

The realities of the free market under the NDIS will compel organisations to critically reflect on their understanding and delivery of quality services. Positive intentions and skewed personal bias frequently result in the majority of service providers as rating themselves more favourably than their competition. It’s vital that organisations crystalise their approach to continuous quality … Continue reading Three keys to unlocking high quality service under the NDIS

30
Mar 17

Are we ready for the NDIS agenda?

Author:Kate Rush

Are we ready for the National Disability Insurance Scheme (NDIS)? A question continually asked of the increasing number of disability providers and thousands of disability service customers, many of whom are already waist deep in the NDIS. But the success of the NDIS is dependent on this question consciously extending to the minds and pockets … Continue reading Are we ready for the NDIS agenda?