29
Oct 18

Opportunities energy retailers should harvest

Author:Ash Natesh

Redefine customer experiences For an industry seen as under performing in digital, the energy sector functions on data through use of analytics. However the analytics collected have not been used to provide a better understanding of customer experience in the sector. It’s time for Australian energy retailers to invest in their capabilities to significantly boost … Continue reading Opportunities energy retailers should harvest

05
Oct 18

New Look For Energy Made Easy

Talking meerkats, animated wizards and models with impossibly shiny teeth – there are awide range of price comparison websites available these days, and they are all desperate for us to use their tool. Energy Made Easy (EME) has been around since July 1 2012 and is, as the name suggests,easy to use: customers answer some … Continue reading New Look For Energy Made Easy

12
Sep 18

Customer Centricity: A key issue in the energy markets

Author:Ash Natesh

“I think customers in the energy sector have largely been left behind while other sectors have moved on,”  Melissa Reynolds told the Financial Review. Melissa Reynolds has over 30 years experience in product, marketing, brand, sales and service in consumer and business markets. This includes leading large scale customers and digital change in the financial … Continue reading Customer Centricity: A key issue in the energy markets

18
Aug 16

Consumer Power: The unique role of corporates in renewable energy

Historically the electricity customers for large scale wind and solar farms have been electricity retailers. Emerging new models see corporates play a more important role as customers and seeing new projects financed and built. Corporate electricity customers can include corporations, Universities, Councils, Government departments and other large energy users. Many of these organisations have environmental … Continue reading Consumer Power: The unique role of corporates in renewable energy

25
Jul 16

Driving the construction of affordable and efficient housing

The Clean Energy Finance Corporation (CEFC) is working to drive the construction of as many as 1,000 new energy efficient homes for low-income families nationwide. There’s considerable demand for buildings, with more than 200,000 approved applicants on the wait list for affordable housing across Australia. Low-income households typically tend to live in buildings with poorer … Continue reading Driving the construction of affordable and efficient housing

30
May 16

Calculating the cost reductions & pay back to make the switch to LEDs

The Northern Lights project was the first major rollout of public LED street lighting in regional Australia, spanning seven council areas in Northern NSW (Guyra, Armidale, Tenterfield, Inverell, Walcha, Glen Innes and Gwydir shires). As public street lights are an unmetered connection, estimating the costs and benefits of the upgrade relies on having access to … Continue reading Calculating the cost reductions & pay back to make the switch to LEDs

27
May 16

How can public sector agencies reduce energy bills?

The reality for most public sector agencies is that cutting energy costs and improving efficiency is a long and bumpy road. If government agencies in Australia are to meet their required carbon reduction targets by 2020 they have two large hurdles to overcome. 1. The complex web of the public sector Unlike the private sector, … Continue reading How can public sector agencies reduce energy bills?

20
May 16

Local Councils: the unsung champions of sustainability?

Among the councils leading the charge toward sustainability in Victoria are the City of Melbourne and cities of Moreland, Yarra and Darebin, which have identified the potential of Solar PV and other sustainable measures. A series of significant initiatives and collaborations were showcased at the 2015 Criterion conference on Energy Efficiency, at which Darebin City … Continue reading Local Councils: the unsung champions of sustainability?