15
Apr 16

Canadian case study: “We are healthcare workers who happen to do protection”

The vast majority of incidents of aggression within our hospitals are a symptom of the person’s mental health and/or addiction issue(s). These people are sick. They come to our facilities for help, to heal and to get better. It’s our job, to the best of our abilities, to provide care. It’s also our job – … Continue reading Canadian case study: “We are healthcare workers who happen to do protection”

15
Mar 16

The problems with Australia’s hospitals – and how they can be fixed

Stephen Duckett, Grattan Institute Australia’s public hospitals – and those responsible for funding them – face a number of pressing challenges. In a time of growing populations, they must guarantee access, ensure quality, minimise the chances of anything going wrong, and do it all within the available budget. Costs are going up, as is demand, … Continue reading The problems with Australia’s hospitals – and how they can be fixed

09
Feb 16

Emergency Department Staff at Risk as Ice-Fuelled Violence Increases

Emergency wards are experiencing a crisis, with staff facing growing levels of aggression from patients affected by the use of crystal methamphetamine, or ice. The shooting of a police officer and a security guard at Nepean Hospital in January has prompted the NSW Government to commission a security audit of all the state’s hospitals. It is … Continue reading Emergency Department Staff at Risk as Ice-Fuelled Violence Increases

13
Jan 16

How to Improve Patient Flow

Waiting times in hospitals will always be a highly political issue. As demand for acute services continues to increase, it is imperative that stakeholders along the continuum of care assess their impact on the system and engage in practices that will create optimal patient flow. Over the years we’ve run many conferences on patient flow … Continue reading How to Improve Patient Flow

03
Sep 15

Overwhelming Increase in NSW Emergency Department Admissions

Patient numbers in NSW emergency departments have increased by 25% in the past five years, according to a new report by the Bureau of Health Information. The time taken to treat the seriously unwell has also increased in the past quarter, with 15% of all ambulances getting stuck in ‘bed block’ – where the hospital … Continue reading Overwhelming Increase in NSW Emergency Department Admissions

23
Jul 15

Utilising Effective Governance to Drive Performance & Improve Patient Flow

“In 2012, Princess Alexandra Hospital was the worst performing hospital in Australia,” Dr Ian Scott, Director of the Department of Internal Medicine & Clinical Epidemiology at Princess Alexandra Hospital told the recent Improving Patient Flow Conference. Following the release of the NHPA 2011-2012 report, Princess Alexandra Hospital undertook to reduce delays in their Emergency Department. … Continue reading Utilising Effective Governance to Drive Performance & Improve Patient Flow

31
Oct 14

QLD Leads as Top Performer against the NEAT

The National Health Performance Authority recently released a report on the time patients spent in emergency departments at 112 of Australia’s major and large hospitals. The report transparently details each hospital’s performance against the 4 hour National Emergency Access Target (NEAT) between 2012 and 2013. After analysing the data we could clearly identify the best … Continue reading QLD Leads as Top Performer against the NEAT

15
Sep 14

Current patient numbers are ‘unsafe’ and ‘unsustainable’

“Patient numbers at Canberra Hospital unsafe” Dr Michael Hall, Clinical Director, Canberra Hospital Like police stations, hospitals are a sanctuary in which we lay our trust, our reliance and our health. Members of society seek reassurance and safety in a hospital and in more cases than one, the emergency department acts as the heart of … Continue reading Current patient numbers are ‘unsafe’ and ‘unsustainable’