10
Nov 16

Enhancing Public Sector Customer Service – Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

16
Jul 15

Early Intervention & Responses to Family Violence [eBook]

Annette Gillespie, CEO of Safe Steps, spoke at the recent Ending Domestic Violence Conference on the topic of early intervention and responses to family violence. She defined early intervention as taking action to tackle problems that have already emerged so as to reduce the likelihood of poor long term outcomes for families and society at … Continue reading Early Intervention & Responses to Family Violence [eBook]

13
Jul 15

44% of Today’s Jobs Will No Longer Exist in 20 Years [eBook]

While the scope of topics covered at the 2015 Improving STEM Education & Skills Conference was extremely varied, one particular piece of research was cited repeatedly throughout the event: A Smart move: Future-proofing Australia’s Workforce, produced by PwC. The key statistic quoted from this report was that in the next 20 years, 44% of the jobs … Continue reading 44% of Today’s Jobs Will No Longer Exist in 20 Years [eBook]

03
Jul 15

Rosie Batty: “I managed the violence for 11 years… who is there to join the red flags?” [eBook]

“I don’t see myself as an expert but I know I am an expert in the journey of being a victim.” Family Violence Campaigner and 2015 Australian of the Year, Rosie Batty opened the most recent Ending Domestic Violence Conference in Sydney, speaking of her own experiences dealing with service providers as a victim. “In our … Continue reading Rosie Batty: “I managed the violence for 11 years… who is there to join the red flags?” [eBook]

02
Jun 14

Why we need to provide real opportunities in remote Indigenous communities

 Last week we ran the Indigenous Employment conference in Darwin, the conference was a great success with many innovative examples being shared and countless business cards being exchanged! Informative keynote speakers, key takeaway points and some fantastic testimonials form our delegates are just some of the highlights of this great Ebook. Our Criterion  team that … Continue reading Why we need to provide real opportunities in remote Indigenous communities

20
Feb 14

Creating an eBook, how to keep your flow!

What is an eBook? An eBook is an electronic version of a printed book, definitely an element of the modern age. An eBook has the potential to reach an extremely wide foundation of customers, as we all know, the Internet is the strongest use of communication nowadays. With these forms of ideas in mind, you … Continue reading Creating an eBook, how to keep your flow!

07
Jan 14

Free Social Media eBook just for you!

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Social Media is the new normal. Having jumped on the blogging bandwagon ourselves, we know that there are few organisations that haven’t at least taken their first steps in social media. What used to be the ‘next big thing’ in marketing is now an essential tool. Drawing on the expertise of our speaker line up … Continue reading Free Social Media eBook just for you!