13
Mar 17

Dementia is the second leading cause of death in Australia, and yet…

We are barely scratching the surface of dementia specific care. The growing mortality rates for dementia patients have only intensified the urgency to adopt better strategies in dementia care. One particular area of concern is that many dementia patients are likely to find themselves in potentially dangerous situations if they become disoriented and unable to … Continue reading Dementia is the second leading cause of death in Australia, and yet…

06
Mar 17

Are you suffering from ‘reform fatigue’?

While the Aged Care Roadmap has been widely welcomed, multiple strategies will now be needed to ensure the changes deliver an inclusive and sustainable system. What’s more, the pace of change needs to be stepped up to alleviate the reform fatigue that has set in for some providers. This is just some of the feedback … Continue reading Are you suffering from ‘reform fatigue’?

22
Feb 17

Are you innovating to compete in aged care?

Moving to a consumer-led market has had major impacts on aged care providers unwilling to change with the times. The million dollar questions are now being asked: How can we give the customer what they want, when they want, within the regulatory frameworks? And how do we simultaneously achieve sustainability as a competitive player in … Continue reading Are you innovating to compete in aged care?

16
Jan 17

Customer centricity & innovation in aged care

It’s an exciting but challenging time to be a seniors’ lifestyle and care provider in Australia. The Baby Boomer generation is driving changing customer expectations. New technologies and materials are expanding possibilities in care and housing, and government reforms require care providers to compete for customers for the first time. To ensure we not only … Continue reading Customer centricity & innovation in aged care

13
Dec 16

Prepare for the marketised system & future funding reform

Author:Ian Yates

On the 5 & 6 April I have the pleasure of facilitating the next in the COTA Criterion Aged Care Roadmap series of events with our Aged Care Business Model Innovation Conference 2017. As we progress through the reform journey, we now have the opportunity to take stock of where we are up to and … Continue reading Prepare for the marketised system & future funding reform

09
Dec 16

New funding arrangements for Residential Aged Care announced at COTA conference

Assistant Minister for Health and Aged Care, Ken Wyatt, announced a revised package of aged care funding measures at this week’s Preparing for Choice & Control in Residential Care conference, held by Criterion in association with COTA Australia. Mr Wyatt’s changes to the Aged Care Funding Instrument (ACFI) have been announced after extensive consultation with … Continue reading New funding arrangements for Residential Aged Care announced at COTA conference

05
Oct 16

Tap, Tap, Tap….Is this thing on? How can we listen and act on consumer choice in residential care?

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A fundamental pillar of a consumer driven aged care system lies in the power and decision sharing between the provider and the consumer. Since the implementation of consumer directed aged care (CDC) in the community sector, organisations have had to wrestle with increased consumer choice and balance this with their current business models and risk. … Continue reading Tap, Tap, Tap….Is this thing on? How can we listen and act on consumer choice in residential care?

30
Sep 16

Disruption in Aged Care will test you. Will you survive and thrive?

No industry or sector will be untouched by disruption. In fact, all operating and business models are already under attack and too few organisations are robustly prepared to respond to – let alone actively leverage disruption. We live in a world where the exponential “elbows” of multiple systems are converging and disrupting lives and organisations … Continue reading Disruption in Aged Care will test you. Will you survive and thrive?