In November last year we ran a conference on ‘Implementing DisabilityCare Reforms’, it focused on overcoming the challenges and realising the potential of the shift towards self-directed approaches in the disability services sector.
One of our speakers; Peter Cullen, General Manager at Burnett Respite Services Inc presented on small organisation survival, focusing on his case study of building the Wide Bay Burnett Coalition. The coalition was formed when managers from services across the Wide Bay area decided that working together as a mentoring group was the most cost effective way of developing their organisations for the future.
In his presentation Peter covered the critical success factors of this amalgamation, for which I would like to share with you:
Critical Success Factors
- You must have the trust of all those at the table
- You must have the “decision makers” at the table
- You must have Board endorsement and involvement
- You must decide on a model that is sustainable
- Decision-making processes must be clear and agreed to
- Document, document and document again
- Give it time …. It needs it
- Celebrate success
What You Can Do
- Look for partners with a history of working together
- Allow time for individuals to progress – Board members too!
- Begin as you aim to continue
- Don’t skip meetings – don’t leave it up to others – be Involved
- Aim for quality services – not just a response to NDIS!
Attend our upcoming Self-Directed Approaches conference in Sydney on the 28th & 29th May 2014 to delve deeper into sustainable business models for disability service providers.