As the role of the executive and personal assistant continues to transition and evolve, it is essential to take control of your professional development and understand how you can move beyond efficiently performing your core duties and create additional value for your employer and organisation.
The team at Criterion Conferences spoke to Christina Spinoulas, EA to CEO at Showpo about her journey as an EA. They share tips and tricks for aspiring EA’s on how to best fit the role:
1. What are the key interpersonal skills that EA’s need to develop good relationships? Any examples from your experiences?
Being a clear communicator and team player are essential to developing strong relationships within the business – so that everyone knows you’re working towards business outcomes, not just your own. With different tasks and circumstances arising all the time you need to be able to have a positive attitude and take on any challenges to remain solutions focused. In my experience a healthy relationship comes with teamwork and good communication, so that all parties understand what’s involved.
2. Tips on strategic ways to work with and manage your boss effectively?
One of the best tips I can give is to familiarise yourself and take note of all the small details so you don’t have to ask about them about them again. You can increase your efficiency by knowing what airline your boss likes to fly with, what seat they prefer and their membership number so you can go ahead and book without disrupting them. Another tip around juggling tasks is to be clear and assertive with your communication around deadlines so you can prioritise according to its urgency.
3. Tips to best handle situations with workplace change. How does Showpo do it?
Showpo is an exciting, fast paced, ever-changing environment and flexibility is key in succeeding. Similar to my points above where open communication and clarity will help, it’s best to have a schedule that is easily updated and provides others with good visibility over what I am doing. I use my google calendar to plan out all of my tasks so I can shift and re-prioritise at the click of a button by moving tasks to different days, setting reminders for all of the urgent things that pop up and extending or shortening the time I’ve spent on something so I can allow more room for other tasks.
Don’t miss Christina at the 10th annual EAPA Convention on the 30th April & 1st May 2019 in Sydney.