FEATURED ARTICLE

‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

Andrés López-Varela is a marketing consultant with a wealth of experience. We spoke to him on the importance of a digital marketing strategy and the unique challenges faced by the public sector when implementing one. Here are his thoughts: How important is content in a public sector digital marketing strategy? I think content is one … Continue reading ‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

FEATURED ARTICLE

Learning Space Design: Gallery of Australian Schools

The financial cost of designing new learning spaces means that it is crucial for schools to get it right the first time around. A tested and optimised process for planning, implementing and measuring the outcomes of new learning spaces is crucial, not only to justify the cost, but to ensure that schools remain agile to … Continue reading Learning Space Design: Gallery of Australian Schools

FEATURED ARTICLE

Enhancing Public Sector Customer Service - Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

FEATURED ARTICLE

Claremont College: Differentiation in a Co-Teaching Model

Claremont College is a thriving co-educational primary school, renowned across Sydney as a school that achieves excellence in all aspects of its operation. Claremont College is an inclusive school where students with a wide range of abilities and special needs are catered for through a fully integrated approach to learning within a co-teaching model. Claremont … Continue reading Claremont College: Differentiation in a Co-Teaching Model

FEATURED ARTICLE

Data.gov.au to become a 'world-leading example of public open data'

The data.gov.au platform is set to become a “world-leading example of public open data infrastructure” under new plans by the Data Infrastructure Engagement (DIGE) team and Data61 (CSIRO’s digital research network). Data61 was tasked with employing “data analytics to connect disparate government datasets and publicly release them on open data platforms” as part of the … Continue reading Data.gov.au to become a ‘world-leading example of public open data’

02
Sep 19

APS Mental Health Figures

Recent government inquiries, such as the Australian Public Service Mental HealthCapability Review and Wellbeing at Work Report have shed light on the pressing needto address employee mental health as a means of ensuring an overall healthier andmore productive public sector workforce. However, many government agencies arefacing persistent challenges in addressing the stigma of mental health … Continue reading APS Mental Health Figures

02
Sep 19

Exploring what the Aged Care Standards mean for your organisation

“‘Here is your coffee.’ There was no greeting or even mention of my name as the staff member placed the cup on a stand well beyond my reach. She did not inquire as to how I would reach it or assist me to do so or indicate that she would arrange for another staff member … Continue reading Exploring what the Aged Care Standards mean for your organisation

02
Sep 19

Algorithm for success – Equipping teachers with data

Schools across Australia are under immense pressure to improve student outcomes. The sector is turning to data and implementing evidence-based teaching as a method of enhancing student learning and enabling differentiated teaching.  Jennie Quinn, Education Officer of Diverse Learning Initiatives at the Sydney Catholic Schools Office, doesn’t believe we’re yet realising the full potential of … Continue reading Algorithm for success – Equipping teachers with data

28
Aug 19

2019 Challenges of Australian Contact Centres

Australian contact centres are becoming increasingly complex with responsibilities ranging  from being the first point of call for consumers, driving sales and embedding marketing strategies. A progressively consumer-centric marketplace places greater pressure on contact centres to implement innovative solutions and achieve greater market share at a lower cost. Research has indicated the biggest challenges facing … Continue reading 2019 Challenges of Australian Contact Centres

26
Aug 19

Stemming the Tide of Youth Suicide

Suicide impacts all parts of the Australian community, and for too many years we have seen suicide occurring in increasing numbers in our younger people, which is absolutely tragic. There is a fine line between not talking enough and potentially talking too much about suicide with our youth, and indeed the way in which we … Continue reading Stemming the Tide of Youth Suicide

26
Aug 19

Do women make better Project Managers?

Project Management has long been a male-dominated profession but we are seeing progressively more women taking the reins. Research out of the UK indicates as little as 28% of project professionals are women and don’t stay in the field as long as their male counterparts- 43% of women had been in the profession less than … Continue reading Do women make better Project Managers?