Recent government inquiries, such as the Australian Public Service Mental HealthCapability Review and Wellbeing at Work Report have shed light on the pressing needto address employee mental health as a means of ensuring an overall healthier andmore productive public sector workforce. However, many government agencies arefacing persistent challenges in addressing the stigma of mental health … Continue reading APS Mental Health Figures
“‘Here is your coffee.’ There was no greeting or even mention of my name as the staff member placed the cup on a stand well beyond my reach. She did not inquire as to how I would reach it or assist me to do so or indicate that she would arrange for another staff member … Continue reading Exploring what the Aged Care Standards mean for your organisation
Find out more about the Women in Health and Aged Care Leadership masterclass here.
Schools across Australia are under immense pressure to improve student outcomes. The sector is turning to data and implementing evidence-based teaching as a method of enhancing student learning and enabling differentiated teaching. Jennie Quinn, Education Officer of Diverse Learning Initiatives at the Sydney Catholic Schools Office, doesn’t believe we’re yet realising the full potential of … Continue reading Algorithm for success – Equipping teachers with data
Australian contact centres are becoming increasingly complex with responsibilities ranging from being the first point of call for consumers, driving sales and embedding marketing strategies. A progressively consumer-centric marketplace places greater pressure on contact centres to implement innovative solutions and achieve greater market share at a lower cost. Research has indicated the biggest challenges facing … Continue reading 2019 Challenges of Australian Contact Centres
Suicide impacts all parts of the Australian community, and for too many years we have seen suicide occurring in increasing numbers in our younger people, which is absolutely tragic. There is a fine line between not talking enough and potentially talking too much about suicide with our youth, and indeed the way in which we … Continue reading Stemming the Tide of Youth Suicide
Project Management has long been a male-dominated profession but we are seeing progressively more women taking the reins. Research out of the UK indicates as little as 28% of project professionals are women and don’t stay in the field as long as their male counterparts- 43% of women had been in the profession less than … Continue reading Do women make better Project Managers?