Over my career I have pondered on this notion of work life balance and what it means for me. The privilege given to women to be who they want to be and to do whatever work they desire is tricky. It is not as simple as it seems and it means making constant choices about … Continue reading The mystery of a work life balance – what does it mean?
Sometimes people let us down. They don’t live up to our expectations and don’t do ‘the right thing’. And sometimes it’s appropriate to tell them what they did – or didn’t do – and why it has made us unhappy, disappointed or even annoyed. But how do we do it? Or more importantly, how do we … Continue reading How to have difficult conversations as a leader
American writer Randy Pausch has a saying: if there is an elephant in the room – then introduce it! Many, if not all, universities in Australia are currently hosting an “elephant in the room”. And in most cases that elephant is being ignored, its existence denied or downplayed; anything other than it being introduced, and … Continue reading Making change in a university? Introduce the elephants in the room before moving on
Freedom Aged Care doesn’t sit within a defined category within the aged care sector. The model falls under the retirement home villages act, the care offering is aligned to residential aged care and the service offering embraces freedom, choice, and independence. With the recent changes in government legislation and greater client expectations, there is now … Continue reading Reaching your audience via a rounded communications strategy
Remember the days of excessive mobile phone bills? For most of us those days are gone, as we ‘bundle’ our phone and data service. Home care pricing will likely follow a user-demand model, adjusting as providers and customers settle into the world of consumer directed care (CDC). Grant Corderoy from StewartBrown spoke at a recent … Continue reading Agility needed for a changing aged care sector
The APS definition of leadership draws upon the concept of ‘adaptive leadership’, introduced by Ronald Heifetz in 1994. Adaptive leadership is characterised as a ‘practice, not a position’, ‘not a theory’. It is the practice of mobilising people to tackle tough challenges and thrive. Contrasting ‘management’ and ‘leadership’, the adaptive approach offers ‘a set of … Continue reading Rosalind Croucher’s ‘leadership recipes’
Enhancing systems measurement – no this is not about collecting more data! If we are serious about enhancing systems measurement, then I suggest we start by understanding what works well from a systems measurement perspective and what needs enhancing. Is it the data that needs enhancing, or how we use it? The knowing-doing gap is … Continue reading Enhancing systems measurement & continuous improvement
Universities structured as broad-based teaching and research institutions, supported by large asset bases and back offices, will face extinction in the next two decades. Ernst & Young’s University of the Future survey states that, at the very least, universities will need to streamline their operations and asset base while incorporating new teaching and learning delivery … Continue reading Current University models will be ‘unviable in 10-15 years’