FEATURED ARTICLE

‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

Andrés López-Varela is a marketing consultant with a wealth of experience. We spoke to him on the importance of a digital marketing strategy and the unique challenges faced by the public sector when implementing one. Here are his thoughts: How important is content in a public sector digital marketing strategy? I think content is one … Continue reading ‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

FEATURED ARTICLE

Learning Space Design: Gallery of Australian Schools

The financial cost of designing new learning spaces means that it is crucial for schools to get it right the first time around. A tested and optimised process for planning, implementing and measuring the outcomes of new learning spaces is crucial, not only to justify the cost, but to ensure that schools remain agile to … Continue reading Learning Space Design: Gallery of Australian Schools

FEATURED ARTICLE

Enhancing Public Sector Customer Service - Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

FEATURED ARTICLE

Claremont College: Differentiation in a Co-Teaching Model

Claremont College is a thriving co-educational primary school, renowned across Sydney as a school that achieves excellence in all aspects of its operation. Claremont College is an inclusive school where students with a wide range of abilities and special needs are catered for through a fully integrated approach to learning within a co-teaching model. Claremont … Continue reading Claremont College: Differentiation in a Co-Teaching Model

FEATURED ARTICLE

Data.gov.au to become a 'world-leading example of public open data'

The data.gov.au platform is set to become a “world-leading example of public open data infrastructure” under new plans by the Data Infrastructure Engagement (DIGE) team and Data61 (CSIRO’s digital research network). Data61 was tasked with employing “data analytics to connect disparate government datasets and publicly release them on open data platforms” as part of the … Continue reading Data.gov.au to become a ‘world-leading example of public open data’

09
Aug 19

Anglicare’s Kate Rush on disability workforce growth and preparing for the Royal Commission

Australia’s disability workforce has been in the public eye with the recent release of the Government’s Growing the NDIS Market and Workforce Strategy and the subsequent backlash from peak body National Disability Services.  The NDS, who has been calling for a National Workforce Strategy since 2013, said the strategy released in March contained only a … Continue reading Anglicare’s Kate Rush on disability workforce growth and preparing for the Royal Commission

07
Aug 19

The 10 principles of good governance

Given the evolving nature of Australia’s aged care sector, it’s vital providers remain true to the key principles of good governance. These strengthen all aspects of business function from service delivery to internal operations. These are the ten key principles as captured by the Australian Institute of Company Directors: Purpose and strategy The organisational purpose … Continue reading The 10 principles of good governance

01
Aug 19

Leading through change and disruption

Australia’s health and aged care sectors are swimming in riptides of change with the Royal Commission into Aged Care Quality and Safety, ongoing digital transformation and massive shifts in stakeholder expectations.  The brewing storm has seen many leaders vacate their seats, either voluntarily or forcefully ousted. Without a doubt, it requires grit, determination and a … Continue reading Leading through change and disruption

01
Aug 19

Instilling resilience in our first responders

In a world-first study, the Black Dog Institute has revealed promising strategies for embedding psychological resilience in emergency service workers and first responders.  There are over 80,000 fulltime emergency workers in Australia. By definition their roles entail highly challenging working conditions and regular exposure to traumatic incidents. Over half of emergency service responders have experienced … Continue reading Instilling resilience in our first responders

29
Jul 19

Hack this: Byting back as a woman in ICT

“As we know, women in IT are a minority, but rather than seeing this as a negative, I think the overriding message is one of hope. I believe we can turn things around through the influence of strong role models, mentoring of talented women and providing appropriate education in schools, universities, TAFE and the workplace.” … Continue reading Hack this: Byting back as a woman in ICT

26
Jul 19

More than a quota- Five strategies to promote female leadership in retail 

Women make up 57 percent of retail employees but are overrepresented on the frontline while severely lacking presence in executive and c-suite roles (they make up only a quarter of executives).  Investing in female leadership offers clear benefit to retail businesses: greater profitability, improved retention and more accurate decision making, to name a few.  Here … Continue reading More than a quota- Five strategies to promote female leadership in retail 

26
Jul 19

Driving student engagement in STEM through industry partnerships

Australia is producing less STEM graduates now than it was 10 years ago. The findings, published in Business Insider Australia, revealed the growing challenge for Australian companies to find staff with suitable skills. While 75% of the fastest growing occupations require STEM related skills, the proportion of Australian graduates with qualifications in science, technology, engineering … Continue reading Driving student engagement in STEM through industry partnerships

23
Jul 19

Speaking to be heard: Communicating with influence

Most organisations have a leader or two who ‘pull rank’ and issue commands. “Have this on my desk by 5”, “We’re doing it this way now because I said so,” “This is your responsibility now.” They lack empathy, relatability and compassion. How do you and your colleagues perceive these leaders?  Effective communication is paramount to … Continue reading Speaking to be heard: Communicating with influence