FEATURED ARTICLE

How Executive Assistants Can Be Effective Leaders ™

“You don’t have to hold a position in order to be a leader.” – Henry Ford, Founder, Ford Motor Company Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership … Continue reading How Executive Assistants Can Be Effective Leaders ™

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Decoding DevOps with Aidan Feldman

Self-described as “web developer by day, dancer by night”, Aidan Feldman leads technological change across the US Federal Government, including the adoption of DevOps methodologies across the US public sector. Aidan has coded extensively for the US Government in sites including the World Trade Centre, The White House (where he was involved in a hackathon … Continue reading Decoding DevOps with Aidan Feldman

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PuMPing out better Government Outcomes

Is ‘delivering better services’ an outcome or output? Is it a KPI or even something measurable? Performance Management Specialist Mark Hocknell is working with government to achieve clarity in outcomes measurement and erase some of the misconceptions around ‘traditional’ methods of writing KPIs and assessing outputs.  Mark attributes, at least in part, the transition from … Continue reading PuMPing out better Government Outcomes

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Purposeful work: Criterion redefines its ‘why’

Cath Jules started Criterion Conferences with a desk, phone and computer in the corner of a friend’s office. Ten years on, the company is a bustling hub of 70+ people driving social change and solutions to the biggest challenges facing Australian businesses.  Given the evolution of the company, Criterion saw it fit to re-define the … Continue reading Purposeful work: Criterion redefines its ‘why’

14
Jan 20

ACSA’s Pat Sparrow on the 5th Quality in Aged Care Summit

“One of the things that’s becoming clear through the Royal Commission is the need for great quality in aged care and that’s what all aged care providers want to deliver. But also to really be exploring and working with older people and their families in making sure that the experience people have is a good … Continue reading ACSA’s Pat Sparrow on the 5th Quality in Aged Care Summit

13
Jan 20

Planning for alternatively-fuelled cars in tunnels

As we progress steadily closer to 2062, the year in which the Jetsons take to the skies in flying cars, we are instead turning our attention to the space beneath our feet.  Tunnels present opportunities for dispelling traffic and avoiding the environmental impacts a major above-ground road can pose.  Elon Musk touts the vision of … Continue reading Planning for alternatively-fuelled cars in tunnels

13
Jan 20

Similar conditions in the USA and Aus to drive BTR demand: CBRE’s Colleen Pentland Lally

The USA’s demand on the multifamily/ build to rent market remains high, despite being 10 years post recession and increased rental costs at an average of 3.3% per year. The country has also seen high levels of new supply, yet the vacancy rate has remained under 5% for the past five years.  Colleen Pentland Lally, … Continue reading Similar conditions in the USA and Aus to drive BTR demand: CBRE’s Colleen Pentland Lally

13
Jan 20

The top cyber risks for higher ed – Dr Valentine, Massey University CIO

Cyber security is on the radar of Australian universities and government alike, as rates of breaches continue to increase and state-ordered attacks become more common. Dr Elizabeth Valentine, Chief Information Officer of New Zealand’s Massey University, believes the biggest threats to universities in the ANZ region are already well-known.  “The top risks for Higher Education … Continue reading The top cyber risks for higher ed – Dr Valentine, Massey University CIO

13
Jan 20

Safe Work NSW’s Ian Firth on pending mental health policy changes

Despite the growing focus on psychological health and safety in the workplace, AIHS says there are still significant gaps in policy and regulation.  This has sparked discussion with Safe Work Australia regarding legislative changes to ensure all jurisdictions are operating at the highest level. Ian Firth, State Inspector of SafeWork NSW, shed some light on … Continue reading Safe Work NSW’s Ian Firth on pending mental health policy changes

06
Jan 20

Crisis Communication in 8 Steps

Examples of poorly executed (or non existent) crisis communication strategies are easy to find – owing to their usually prolific media presence. Company crises occur every day – what differs is how organisations handle them and your fate relies heavily on how you communicate with your consumers. They will neither be understanding nor forgiving if … Continue reading Crisis Communication in 8 Steps

06
Jan 20

Mechanisms to support better mental health outcomes in ED

Emergency departments are often the initial point of care for people seeking mental-health assistance for the first time and for those requiring after hours care. Approximately 3.7% of all presentations to public hospital ED are mental health-related. We’ve put together a quick reference guide for some of the most effective mechanisms that can be used … Continue reading Mechanisms to support better mental health outcomes in ED