FEATURED ARTICLE

‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

Andrés López-Varela is a marketing consultant with a wealth of experience. We spoke to him on the importance of a digital marketing strategy and the unique challenges faced by the public sector when implementing one. Here are his thoughts: How important is content in a public sector digital marketing strategy? I think content is one … Continue reading ‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

FEATURED ARTICLE

Learning Space Design: Gallery of Australian Schools

The financial cost of designing new learning spaces means that it is crucial for schools to get it right the first time around. A tested and optimised process for planning, implementing and measuring the outcomes of new learning spaces is crucial, not only to justify the cost, but to ensure that schools remain agile to … Continue reading Learning Space Design: Gallery of Australian Schools

FEATURED ARTICLE

Enhancing Public Sector Customer Service - Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

FEATURED ARTICLE

Claremont College: Differentiation in a Co-Teaching Model

Claremont College is a thriving co-educational primary school, renowned across Sydney as a school that achieves excellence in all aspects of its operation. Claremont College is an inclusive school where students with a wide range of abilities and special needs are catered for through a fully integrated approach to learning within a co-teaching model. Claremont … Continue reading Claremont College: Differentiation in a Co-Teaching Model

FEATURED ARTICLE

Data.gov.au to become a 'world-leading example of public open data'

The data.gov.au platform is set to become a “world-leading example of public open data infrastructure” under new plans by the Data Infrastructure Engagement (DIGE) team and Data61 (CSIRO’s digital research network). Data61 was tasked with employing “data analytics to connect disparate government datasets and publicly release them on open data platforms” as part of the … Continue reading Data.gov.au to become a ‘world-leading example of public open data’

28
Mar 19

Stateplus – From Journey to Implementation of the CPS 234 standards

Author:Ash Natesh

APRA has issued a new mandatory regulation, CPS 234 which commences on 1st July 2019. The standard aims to improve the resilience of APRA regulated entities against information security threats. APRA regulated entities will have to go beyond following the practice guide to now demonstrate compliance with the new standard. The CPS 234 is a … Continue reading Stateplus – From Journey to Implementation of the CPS 234 standards

28
Mar 19

My Health Record: Innovation in delivering customer service

Author:Ash Natesh

All levels of Government in Australia are looking to improve outcomes for their customers by improving service design and delivery and increase user centricity. A critical component to increasing customer centricity for improved outcomes is to integrate services. Integration helps deliver more streamlined and efficient services, improving overall customer satisfaction and restoring public trust in … Continue reading My Health Record: Innovation in delivering customer service

28
Mar 19

Announcing Aaron Guilfoyle, First WHS Prosecutor in Queensland

Author:Ash Natesh

Queensland has appointed its first Work Health and Safety Prosecutor, Mr Aaron Guilfoyle. The appointment of Aaron Guilfoyle follows the best practice review of Workplace Health and Safety Queensland which took place on the 5th of April, 2017. Industrial Relations Minister Grace Grace MP, enforced the best practice review in lieu of the tragic fatalities … Continue reading Announcing Aaron Guilfoyle, First WHS Prosecutor in Queensland

27
Mar 19

Showpo’s EA Christina Spinoulas talks about her Journey

Author:Ash Natesh

As the role of the executive and personal assistant continues to transition and evolve, it is essential to take control of your professional development and understand how you can move beyond efficiently performing your core duties and create additional value for your employer and organisation. The team at Criterion Conferences spoke to Christina Spinoulas, EA … Continue reading Showpo’s EA Christina Spinoulas talks about her Journey

27
Mar 19

Daphne Cordona from NOVA shares her journey as an EA

Author:Ash Natesh

As the role of the executive and personal assistant continues to transition and evolve, it is essential to take control of your professional development and understand how you can move beyond efficiently performing your core duties and create additional value for your employer and organisation. The team at Criterion Conferences spoke to Dapne Cardona, EA … Continue reading Daphne Cordona from NOVA shares her journey as an EA

25
Mar 19

Tools you can provide your staff for better engagement

Author:Ash Natesh

Employee engagement in the healthcare space can be improved through education, providing the necessary equipment for hand hygiene facilities and by addressing any behavioural challenges that may affect hand hygiene compliance. Employers have various tools that they can use to help minimise business disruption, protect employee health and limit any negative impact on the community. … Continue reading Tools you can provide your staff for better engagement

22
Mar 19

Challenges and future opportunities a housing coordinator faces I Hume Housing Case Study

Author:Ash Natesh

According to the AFR, SDA is predicted to be a $5 billion industry backed by the National Disability Insurance Scheme. With the introduction of the SDA funding model, the desire to construct houses for individuals with a disability is plentiful, however, the challenges accompanied with that desire have proven to be as equally extensive. The … Continue reading Challenges and future opportunities a housing coordinator faces I Hume Housing Case Study

21
Mar 19

Does the punishment fit the crime? Exclusive Interview with Marie Boland

Recently, Marie Boland, who undertook an independent review of Australia’s Work Health and Safety laws and is a keynote speaker at the upcoming WHS Prosecution & Enforcement conference, was interviewed by Kevin Jones on the SafetyAtWorkBlog. Below is an exclusive excerpt of that article: Kevin Jones: I want to jump to Industrial Manslaughter in a … Continue reading Does the punishment fit the crime? Exclusive Interview with Marie Boland