The recent national conference on Implementing the 2nd Edition of the NSQHS Standards was a great success, with over 100 attendees from across Australia coming together to learn, network, and discuss practical strategies, with advice from leading hospitals and experienced surveyors.
Highlights from the conference:
- Associate Professor Andrew Wilson from Safer Care Victoria opened the conference with insights on how they are refocusing on quality and clinical performance, particularly following a series of tragic baby deaths in Victoria. He highlighted data collected against the first edition NSQHS Standards and showed how this could be mapped across to the 2nd edition to identify priority areas for focused improvement.
- Consumer advocate Russell McGowan walked through the 2nd Edition Standards and gave insights on the importance of consumer partnerships right throughout. He gave insights on how to maximise consumer partnerships with a design thinking approach, where co-creation is the sum of co-design, co-production, and co-implementation.
- Dr Bernadette Eather from Ramsay Healthcare and formerly from the Clinical Excellence Commission spoke on how to approach the standards as an opportunity for genuine quality improvement not just compliance. She spoke about the need to design systems that prevent failure, make failure visible, and mitigate the potential harm caused by failure, as well as how quality can be supported by a positive culture that commits to improvement as a shared goal.
- Associate Professor Ian Scott outlined a number of screening tools and initiatives from Princess Alexandra Hospital, which address comprehensive care particularly for elderly and at risk patients, including Advance Care Planning. He also outlined how they’re using ‘nurse navigators’ to help in the transition from hospital to home, which has greatly improved patient health outcomes.
Did you miss the Implementing the 2nd Edition of the NSQHS Standards conference? Register now for the next conference on Transitioning to the 2nd Edition of the NSQHS Standards, running in Sydney on the 26th & 27th of September.