Enhancing systems measurement – no this is not about collecting more data!
If we are serious about enhancing systems measurement, then I suggest we start by understanding what works well from a systems measurement perspective and what needs enhancing. Is it the data that needs enhancing, or how we use it?
The knowing-doing gap is widely recognised as an implementation problem across many industries. A 2000 Webber article entitled, “Why can’t we get anything done?” stated:
“Doing something actually requires doing something! It means tackling the hard work of making something happen. It’s much easier and much safer to sit around and have intellectual conversations, to gather large databases, to invest in technical infrastructure (or collecting more data) — and never actually implement anything.”
The Measuring Health Outcomes conference will explore the common problems in this space, including irrelevant measuring, being blinded by dashboards and, hitting targets – missing the point; problems associated with systems measurement and continuous improvement.
The next conference in this series takes place in Melbourne in August 2017. Book soon to secure early bird rates.