ITS in Tertiary Education 2018 Takeaways

Nov 18
Author:Ash Natesh
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Criterion Conference’s 5th University IT Service Strategy & Challenges conference ran in Melbourne over the 24th & 25th October. Five years into the series, the 2018 event brought together some familiar faces –  and welcomed some fresh ones too.

One of the most consistent themes throughout the course of the 2 days was the importance of culture and change management.

Universities are repositioning IT to be an enabler for change and to drive improvements across the core functions of university business, and as we know, the best IT teams are those that lead this change.

There was much conversation on the demands of the IT department to demonstrate more leadership than ever before, and also around how our IT leaders can embed these skills across their teams.

In addition to this, some of the other key themes unpacked at the conference included:

  • Coping with workload, demand and conflicting priorities
  • Knowledge management
  • Cybersecurity & risk
  • Monolithic legacy systems
  • Ensuring the value of ICT is understood


Photos from the Event

2018 Testimonials

“Criterion Conferences are always well organised and good value. If you are a speaker, you can feel assured that you will be looked after and the experience is stress free. Thanks Criterion”.
Sarah Chaloner, Head of Information and Communication Technology, Insearch

“This conference was a great opportunity to network and to get to know people from the industry, apart from getting a good perspective on the challenges faced in transforming the face of IT in the higher education sector. An eye opener into how IT is an enabler, and needs to have a seat on the table.”
Sandeep Sekhar, Business Partner, Information and Digital Services, Flinders University

“Very professional and smooth flowing. Diverse with round table discussions, presentations, topic based breakout talks and meet and greet segments”
Brett Shackleton, Senior Technology Support Officer, Central Queensland University

“The Conference provided me with great opportunities to network with my colleagues from other universities and to gain insights into some new technologies that we could consider in the future.”
Brian Roberson, Director, Infrastructure and Client Services, Charles Sturt University

A big thank you to our sponsors for making this event a memorable one:


Don’t miss the opportunity to attend our 2019 conference.

Visit the website for more information about our special early bird offer!

Submitted by Ash Natesh

Ash Natesh

Ash is the Content Marketer at Criterion Conferences. Writing and sourcing content is all part of her day to day routine. She can’t stop drinking coffee, other than coffee her interests lie in Music, long walks amidst the mountains, Dance, Anime, Science Fiction and all things nerdy!

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