The Data Breach of HR tech platform PageUp has affected Australia’s largest corporations including, Coles, AMP, Commonwealth Bank and ANZ to name a few. Originally founded by husband and wife team Karen and Simon Cariss 20 years ago as a recruitment platform to manage job applications, it has since become a big local tech success … Continue reading Australia’s Equifax!
From 2019, coding will be a compulsory requirement for primary and secondary schools in New South Wales. How are you going to integrate this into your classroom? Technology is becoming an increasingly prominent part of the learning experience in schools around the country. Although Australia is no stranger to private coding courses for kids, such … Continue reading 3 ways to introduce coding into the classroom
Higher education has seen success following its digital transformation, with students, staff and employees being able to access organisational services from wherever they are using browser-based tools Bring Your Own Device (BYOD) offers employees and corporations countless benefits from increased efficiency to controlled costs on provisioning a mobile workforce and student body. However the complexity … Continue reading The impacts of BYOD on University IT service strategy
Each year, CAUDIT members participate in an annual survey to determine the most important IT topics in higher education and research across Australia and New Zealand. Recently, CAUDIT released their 2017 report, which identifies and ranks these areas of interest according to their significance. The CAUDIT Top Ten was devised to help shape the strategies … Continue reading CAUDIT Top 10 – Spotlight
3 trillion dollars in IT investments predicted for 2018 Global IT spending is projected to total over $3.7 trillion USD this year, an increase of 4.5% from 2017, according to a recent forecast by Gartner Inc. New technologies are driving the increase in investment including major spending expected on artificial intelligence (AI), blockchain, Internet of … Continue reading 3 trillion dollars in IT investments predicted for 2018
6 things you need to know about Agile procurement Anyone who has been through a government procurement procurement process, knows how grueling it can be. Government is looking for more Agile approaches to procurement, that speeds up the process and lowers risk, so here are 6 things you should know about Agile procurement. What is … Continue reading 6 things you need to know about Agile procurement
As a citizen, it’s hard not to notice how government customer service has improved in strides over the last several years. From the speedy processing of a driver’s licence renewal to a callback service so you don’t have to wait in lengthy queues at tax time. But there’s more to come, and the private sector … Continue reading Bots and the Future of Customer Service
Thanks to the rapid evolution of a digitally empowered consumer, our customers are no longer so easily surprised and delighted. Customers expect to get what they want – when, where and how they want it. Adapting to this new normal presents significant challenges for all retailers if we are to continue to compete successfully in … Continue reading Harnessing the power of traditional retail foundations in omni channel retailing