With the second edition of the National Safety and Quality Health Service (NSQHS) Standards now in full swing, the Australian Commission on Safety and Quality in Health Care (the Commission) is primarily focused on protecting the public from harm and improving the quality of health service provision. One of the biggest changes from the first … Continue reading Comprehensive Care Vs Comprehensively Cared For
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A value-based healthcare model promises to deliver the most value for money and simultaneously the highest quality care for patients, industry research has revealed. According to the Grattan Institute, “complications cost the Australian hospital system more than $5 billion a year; hospital-acquired infections alone cost about $1 billion of that. Not all complications can be … Continue reading Is it possible to improve care and save money?
Australia’s health and aged care sectors are swimming in riptides of change with the Royal Commission into Aged Care Quality and Safety, ongoing digital transformation and massive shifts in stakeholder expectations. The brewing storm has seen many leaders vacate their seats, either voluntarily or forcefully ousted. Without a doubt, it requires grit, determination and a … Continue reading Leading through change and disruption
In a world-first study, the Black Dog Institute has revealed promising strategies for embedding psychological resilience in emergency service workers and first responders. There are over 80,000 fulltime emergency workers in Australia. By definition their roles entail highly challenging working conditions and regular exposure to traumatic incidents. Over half of emergency service responders have experienced … Continue reading Instilling resilience in our first responders
The 2nd edition of the NSQHS came into effect at the start of this year, addressing the gaps identified in the first edition including mental health and cognitive impairment, health literacy, end-of-life care, and Aboriginal and Torres Strait Islander health. Standard 5, focusing around complying with and demonstrating compliance to Comprehensive Care, is thus far … Continue reading Demonstrating Standard 5 compliance in end of life care
Women make up 70% of employees in the health and aged care sector, yet they comprise just 13% of c-suite executives. Dr B Anne Brand didn’t let the daunting statistics dissuade her and scaled the career ladder with tenacity, grit and a sense of humour. Anne’s experience precedes her, having served as interim CEO for … Continue reading Beyond the Bedside
The National Safety and Quality Health Service (NSQHS) Standards 2nd Edition commenced from January 2019. As part of the 2nd Edition health service organisations can elect to undertake either the announced assessment program or short notice assessment program. The short notice assessment consists of one or two on site assessments each year. The health service … Continue reading Utilising short notice survey as a catalyst for culture change