07
Jun 18

APS workforce developments from the Unlocking Potential Review

The Unlocking Potential Review was undertaken by the Australian Public Service Commission in 2016 and identified some key gaps in the HR function across public sector agencies. Rather than compliance, the public sector HR function must be agile, business integrated, data driven and skilled in attracting, retaining and developing talent. And there are critical weaknesses … Continue reading APS workforce developments from the Unlocking Potential Review

23
May 18

Managing inconsistency across local government regulation

Inconsistency surrounding the implementation and enforcement of regulation is a challenge that permeates across local government jurisdictions as well as between state and local governments. Common issues include a lack of guidance and resources from state government when implementing new regulations, as well as a lack of standardised enforcement approaches across local jurisdictions. The result … Continue reading Managing inconsistency across local government regulation

02
May 18

Regulating diverse local communities & cultures

The challenge of regulating growing populations with increasingly diverse cultures, languages and economic constraints is a common challenge across local government. Barriers exist between sections of the community and council’s efforts to regulate effectively and consistently. To succeed within these communities, local government approaches to regulation need to be relevant and strategic. Brisbane City Council’s … Continue reading Regulating diverse local communities & cultures

27
Apr 18

Price, Privatisation and Paradise Papers in the NDIS

Author:Drew McCoy

This National Disability Insurance Agency’s decision to outsource its contact call centres on a two year contract to international sensitive-service provider Serco has been met with widespread scepticism in the disability community. The decision has fuelled the flames again on the debate around the role, scope and limitations of private sector involvement in the NDIS. … Continue reading Price, Privatisation and Paradise Papers in the NDIS

19
Apr 18

Meet the Speakers: The Hayley Grey Edition

Author:Drew McCoy

Session Outline: University ITS Strategy & Challenges conference One of the greatest challenges for any digital transformation journey (or any journey at all for that matter) is getting the buy in to bring the people along for the ride. At a glance, Universities are almost nightmarishly complicated in terms of the number of moving parts, … Continue reading Meet the Speakers: The Hayley Grey Edition

19
Apr 18

Understanding your customer at a practical level

Author:Drew McCoy

Understanding your customer is one of the key drivers at this years University IT Service Strategy & Challenges conference. Let’s unpack what that means, and how we intend to address it! Experience. Be it of the customer, user or student variety. They’re more than just buzzwords, they reflect a core focus of higher education institutions … Continue reading Understanding your customer at a practical level

16
Apr 18

New planning code for the missing middle

The NSW government this week released a new draft code for low-rise medium-density housing in an effort to curb Sydney’s crippling housing affordability problems. The code will allow for one and two-storey dual occupancies, while also introducing manor housing and terrace dwellings as new terms meeting the definition of “medium density”. The new system will … Continue reading New planning code for the missing middle

22
Mar 18

Road engineering techniques to become a sustainable living city

In this short article Peter Levett of the City of Salisbury details the modern engineering techniques that his team and council are investigating and implementing as the work towards creating a sustainable living city. A sustainable city doesn’t just mean recycling or reusing waste materials, instead it means investigating and adopting best practice and innovation. … Continue reading Road engineering techniques to become a sustainable living city