As a university, how do you effectively communicate with your Alumni? Have you asked yourself, do my alumni care about the content that I’m posting? Am I creating enough of a wave? When creating your strategy it is imperative to get to know your audience. What are their needs, wants and pain points? How can … Continue reading How UOC Berkley use Social Media to Drive Community Engagement
Matt Pfahlert, the co-founder of Australian Center for Rural Entrepreneurship, exclaims that his journey of co-founding an organisation where Australian youth from rural communities can really develop transferable skills so that they can navigate a globalized workforce. “I co-founded the organisation off the back of really feeling like Australia doesn’t value ideas in young people” … Continue reading Things we learnt from Matt Pfahlert founder of ACRE!
STEM is often mistaken for coding and technology. But STEM in itself is a way of thinking, it is teaching children problem solving skills, it is more about encouraging children to create something and solve problems along the creation process. With the changing job environment and the prerequisites for the changing workforce, job titles are … Continue reading Futureproofing Australia’s workforce with STEM
In 2018, twenty five year-olds are more educated than ever before. This should be an assuring statistic, a sign of increased career prospects and opportunities for young people. However, 50% of twenty five year-olds are not in full time work, beckoning the question- are we adequately preparing young people to enter the world of work? … Continue reading Education no longer a ‘golden ticket’ to full-time employment
Creating 21st Century Learning Spaces in Tertiary Education will be bringing together campus development experts from across the nation, here’s a snippet of the exceptional people you can expect to hear from. Understanding what the critical aspects of a space are, and making sure that these attributes are utilised effectively is no easy feat, luckily, … Continue reading Meet the experts in learning space design
Improving the service quality across IT in universities is both a massive priority and infinitely easier said than done. There is no doubt that the industry features some truly brilliant people, working on some exceedingly clever and innovative projects. At the same time, however, the Michelin Man would be sweating in his sleep at the … Continue reading Looking outside the sector to improve service quality across IT in universities
One leg of our service desk triumvirate is Luke Shaw – Team Leader of the Information Technology Service Desk at the University of Newcastle. Aside from being a really nice guy, we’ve invited Luke along to discuss some of the initiatives that Newcastle have in place and how they’ve overcome specific challenges around the training … Continue reading Introducing Luke Shaw, Team Leader of Information Technology Service Desk, University of Newcastle
Every university has the occasional campfire worthy horror tale of service requests gone wrong. One of the delegates of our previous ITS in Tertiary Education conference shared the story the other day of a frustrating issue that had come to a head the previous week.“An academic service request came through with a relatively complicated software … Continue reading Academic horror stories – Specialised services