23
Jan 19

The evolution of customer experience from consistency to purpose

Author:Strativity

This article was written by Strativity. All credit goes to Strativity. The search to determine what customers want and ways to deliver it in a profitable way is a top agenda item for organizations globally. Excelling in the customer experience is a strategic differentiator that delivers customer loyalty and advocacy. With the rise of social … Continue reading The evolution of customer experience from consistency to purpose