05
Feb 18

How to use outcomes to manage your business – a guide for public servants

An outcome directly measures the work of the ‘business’ you’re in.  As a result, effective outcome measurement can help you manage your business. So how do you do it? Proximity is key; outcomes measures need to be proximal to the intervention (service) provided.  If they are, and an outcome measure is heading in the right … Continue reading How to use outcomes to manage your business – a guide for public servants

05
Feb 18

How to achieve an integrated mental health system

In 2015 the Government announced the biggest reforms to the mental health sector in decades.  The aim?  To create an integrated mental health system that would deliver better outcomes for people living with mental illness. Three years on, while reform set the wheels in motion, we’re yet to see significant change.   So how do we … Continue reading How to achieve an integrated mental health system

05
Feb 16

Surviving in the NGO ‘Marketplace’

Things are changing for the NGO sector.  There is a trend away from block funding and towards models that see providers operating in a marketplace environment (think the NDIS, Consumer Directed Care and the recently announced Mental Health Reforms). So how do you ensure your NGO survives in the new environment? We’ve heard how many … Continue reading Surviving in the NGO ‘Marketplace’

06
Feb 15

Holding Your Organisation Accountable for Outcomes

Outcomes measurement:  you select an approach, you embed it in your organisation and you use the results to prove your impact and make improvements where necessary. But it shouldn’t end there. A key part of good outcomes measurement is making your results available to others.  It means that your organisation is accountable for the outcomes it achieves. … Continue reading Holding Your Organisation Accountable for Outcomes

15
Dec 14

What Not-For-Profits can expect in 2015

The fate of the ACNC will be decided 4 out of 5 Not-For-Profits support it but the Government wants it gone… so what does the future hold for the ACNC?  To be honest, I can’t say for sure.  If you’d asked me this time last year  I would have said it would be long gone … Continue reading What Not-For-Profits can expect in 2015

25
Nov 14

Measuring Social Outcomes Melbourne – Key Takeaways

Moving beyond just talking outcomes to actually taking action  Last week we ran our Measuring Social Outcomes conference for the second time in Melbourne. Here are my key takeaways:   It doesn’t have to be perfect – just start!   Getting started with outcomes measurement can be extremely daunting.  What approach do you take?  What … Continue reading Measuring Social Outcomes Melbourne – Key Takeaways

12
Nov 14

Advice on measuring social impact – from an award winning organisation

Last month applications opened for the 2nd Annual Impact Measurement Awards.   It got me thinking about last year’s winners and the amazing progress they’re making in this field.   I asked Linkwest, last year’s winners in the small not-for-profit category, to tell me a bit more about their journey…    Why did your organisation … Continue reading Advice on measuring social impact – from an award winning organisation

17
Oct 14

Making sense of Collective Impact and other ‘buzzwords’

I’m in the fortunate position to be responsible for developing Criterion’s social sector conferences. Over the past few years I’ve seen the sector move forward in leaps and bounds and a whole range of new approaches emerge. With these innovations come the buzzwords. Terms like ‘Collective Impact’, ‘Creating Shared Value’, ‘Impact Investing’ and ‘Social Impact … Continue reading Making sense of Collective Impact and other ‘buzzwords’