07
Nov 18

The Art and Science of the Right People

In 2016, the Australian aged care workforce was estimated to no more than 360,000. This represents around 3% of the Australian workforce. This workforce provided services to 280,000 Australians, of whom 70% were in residential care. (Research Australia) Beyond the statistics, it is a workforce that has an enormous influence on the quality of life … Continue reading The Art and Science of the Right People

16
May 18

How to action research & insight to minimise risk in NDIS workforce development

We believe delivering a great people experience will lead to our best results as an organisation. I hear some of you say, “but surely it’s about your customers, if they are happy they will buy more”. True, but who makes your customers happy? Customers (at least on their own) don’t imagine new services, improve service delivery … Continue reading How to action research & insight to minimise risk in NDIS workforce development