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Jan 15

Embedding safety & quality into everyday practice, words and deeds

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Once upon a time when I first took on a role in safety and quality, the most common response I had from clinical managers when I followed up with outcomes of clinical audits and/or clinical indicators was ‘patient comes first, quality comes second, I don’t have time for quality activities’…I was frustrated and disappointed whenever … Continue reading Embedding safety & quality into everyday practice, words and deeds