15
Jan 19

An insight into the unique company culture of Finder

Author:Ash Natesh

  At the heart of every great business is a great culture and a group of passionate people – the employees. Employee engagement is proving crucial to success in business in the 21st century. Engaging employees goes beyond pay. Today there is a demand for attractive benefits, flexibility and non-traditional career paths that allow individuals … Continue reading An insight into the unique company culture of Finder

11
Jan 19

Australian Catholic University l 2020 Strategic Plan

Author:Ash Natesh

Universities are facing growing pressures to be spending money effectively and to be delivering good outcomes. Following the government’s recent $2.2 billion cuts in university funding, signalling the end of a demand-driven system, now more than ever, universities are having to reduce inefficiency, maximise revenue and drive agile improvement in the face of change. The … Continue reading Australian Catholic University l 2020 Strategic Plan

10
Jan 19

Forrester’s take on CX in Government l Vikram Sehgal – VP & Research Director

Author:Ash Natesh

    In achieving customer service excellence there is no ‘one-size-fits-all’. To understand the nuances of the process we spoke to Vikram Sehgal, VP and Research Director at Forrester. Here is what he had to say: In terms of CX, how do you think Governments, Local or Federal, can go about understanding the needs and … Continue reading Forrester’s take on CX in Government l Vikram Sehgal – VP & Research Director

10
Jan 19

Aged Care Technologies on the forefront of 2019 Agenda

Author:Ash Natesh

    As revolutionary aged care technologies are being trialed and implemented across the nation, innovation and research is once again high on the agenda for many Aged Care Providers across Australia. So let’s delve into what 2018 had on its agenda? Virtual reality driving simulators to test whether seniors can keep their licenses, apps … Continue reading Aged Care Technologies on the forefront of 2019 Agenda

10
Jan 19

Intelligent Automation and RPA – getting it right!

Author:Ash Natesh

It is continually becoming clear that Intelligent Automation is permeating every industry, banking, financial services, and insurance [BFSI] is no exception. Using RPA, machine learning, and artificial intelligence to streamline processes may save organizations time and money, but change seldom comes without challenge. Capgemini’s ‘Growth in the Machine: how financial services can move intelligent automation from … Continue reading Intelligent Automation and RPA – getting it right!

07
Jan 19

A peek into University of Sydney’s new immersive learning laboratory

Author:Ash Natesh

University of Sydney has announced the opening of Australia’s largest immersive laboratory in their Sydney Campus. This would help students receive on the field experience and help them journey into new territories to better understand their curricula. For example; an Astrophysics student could better understand their curricula by getting hands on visuals on outer space … Continue reading A peek into University of Sydney’s new immersive learning laboratory

07
Jan 19

Understanding the role of the PMO

Author:Ash Natesh

    The role of the PMO is one that frequently sees change. In recent years organisations have been adapting and evolving their management practices from traditional methodologies in keeping up to date with the changing landscape. Andy Almenara is Head of PMO at SBS and is responsible for strategy development, project delivery, and portfolio … Continue reading Understanding the role of the PMO

20
Dec 18

How can Healthcare Practitioners benefit from networking opportunities?

Author:Ash Natesh

It is generally accepted that all health care professionals require evidence on which to base their practice. The question nevertheless remains: how can professionals, and nurses, in particular, gain access to all the evidence without the help of additional resources? One of the most valuable ways of gaining knowledge is not just by hearing from … Continue reading How can Healthcare Practitioners benefit from networking opportunities?