“This is a really exciting but challenging period for aged care with the Royal Commission’s Interim Report having revealed significant substandard care and neglect. At the same time we’re getting more and more providers in the sector putting more focus on engagement with their customers and on quality.”
Building on the success of our previous Quality in Aged Care & Customer Experience in Aged Care conferences, for the first time ever, COTA, ACSA & Criterion are connecting these two essential priorities in one streamed event. Bring your team along to the 5th Quality in Aged Care conference to gain value from both streams, with in depth discussion, insights and practical strategies for your organisation.
Being held in Sydney from 18 – 19 March, this is your chance to join with industry leaders and experts and unpack key issues with a vision for person-centred, best practice approaches.