FEATURED ARTICLE

How Executive Assistants Can Be Effective Leaders ™

“You don’t have to hold a position in order to be a leader.” – Henry Ford, Founder, Ford Motor Company Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership … Continue reading How Executive Assistants Can Be Effective Leaders ™

FEATURED ARTICLE

Decoding DevOps with Aidan Feldman

Self-described as “web developer by day, dancer by night”, Aidan Feldman leads technological change across the US Federal Government, including the adoption of DevOps methodologies across the US public sector. Aidan has coded extensively for the US Government in sites including the World Trade Centre, The White House (where he was involved in a hackathon … Continue reading Decoding DevOps with Aidan Feldman

FEATURED ARTICLE

PuMPing out better Government Outcomes

Is ‘delivering better services’ an outcome or output? Is it a KPI or even something measurable? Performance Management Specialist Mark Hocknell is working with government to achieve clarity in outcomes measurement and erase some of the misconceptions around ‘traditional’ methods of writing KPIs and assessing outputs.  Mark attributes, at least in part, the transition from … Continue reading PuMPing out better Government Outcomes

FEATURED ARTICLE

Purposeful work: Criterion redefines its ‘why’

Cath Jules started Criterion Conferences with a desk, phone and computer in the corner of a friend’s office. Ten years on, the company is a bustling hub of 70+ people driving social change and solutions to the biggest challenges facing Australian businesses.  Given the evolution of the company, Criterion saw it fit to re-define the … Continue reading Purposeful work: Criterion redefines its ‘why’

27
Jan 20

How MOST universities measure student experience – and what you should do instead

Our higher education system has evolved dramatically from its birth in the aftermath of the Second World War. Originally segregated by class, gender and race, modern universities scarcely resemble their predecessors.  The transition to a consumer-centric model has enabled universities to employ a full suite of market tools and encourage innovation in day to day … Continue reading How MOST universities measure student experience – and what you should do instead

27
Jan 20

Quick Reference Guide to Handling a Hostile Patient

While healthcare professionals dedicate their working lives to the health and well being of their patients, it has become disturbingly common for them to experience violence in their line of work. Younger staff are more likely to experience patient aggression due to their inexperience dealing with tense situations and recognising the preceding warning signs. This … Continue reading Quick Reference Guide to Handling a Hostile Patient

24
Jan 20

Innovations in road materials redefining the asset lifecycle

As our roads sprawl in a growing network and greater demands are placed on sustainability and lessening our carbon footprint, innovative methods of road construction and materials are coming to the fore.  While innovative construction has environmental benefits, it also minimises cost, maintenance and increases life and quality.  Innovation is not without its obstacles and … Continue reading Innovations in road materials redefining the asset lifecycle

24
Jan 20

Key Learnings from Mental Health Access & Quality in ED

As the issue of mental health access in ED continues to grow, Criterion brings together healthcare and ED professionals annually to find collaborative solutions and facilitate better patient care. We’ve extracted a few of the takeaways attendees gained from last year’s conference. You can view them below or download the high res version here:

22
Jan 20

COTA’s Ian Yates on the 5th Quality of Aged Care Conference

“This is a really exciting but challenging period for aged care with the Royal Commission’s Interim Report having revealed significant substandard care and neglect. At the same time we’re getting more and more providers in the sector putting more focus on engagement with their customers and on quality.” Building on the success of our previous … Continue reading COTA’s Ian Yates on the 5th Quality of Aged Care Conference

22
Jan 20

The business value of digital engineering in AEC

Digital engineering presents opportunities to design and build for the future in ways which have been restricted by legacy processes. Architectural Engineering and Construction firms (AEC) are beginning to take advantage of digital engineering and building information modelling (BIM) as the benefits become increasingly apparent. View the infographic below or download the high res version … Continue reading The business value of digital engineering in AEC

21
Jan 20

The Current State of Aged Care Funding

Australia’s aged care sector is in the midst of drastic reform and uncertainty due to a combination of the Royal Commission, policy updates and public scrutiny. This has been reflected in the Aged Care Funding Authority’s 2019 report on the funding and financing of the aged care industry. The last financial year saw a “significant … Continue reading The Current State of Aged Care Funding

20
Jan 20

The top 3 trends driving student engagement

With 43 universities in Australia alone, higher education institutions are in constant competition for student acquisition and retention. The student experience is paramount to success in both. This short video highlights the three key trends driving student engagement and redefining the student experience: Are you seeking more ways to enhance your student experience? The 6th … Continue reading The top 3 trends driving student engagement