Policy makers and service designers are always striving to find out ‘what works’, but traditionally this has been a time-consuming and expensive process. We’ve also been limited to using small, specifically collected data sets to produce aggregated results, which can’t easily be used to improve services. The upshot is we’ve been using data to represent … Continue reading What works, for whom, at what cost? The power of administrative data
Multi-sensory work involves talking to the eyes, not just the ears. Through using multisensory tools, the family violence worker increases the presence of the child without them being physically present. As the child’s focus is externalised, the worker and the father have a discussion that is often twice as long and twice as deep when … Continue reading Multi-sensory approaches to boosting child visibility in work with men
Research has clearly shown that happier staff are more productive. When we are interested and challenged by our work, believe in the vision of the organisation, and are empowered by our leaders, we put more energy into bringing that vision to life. We personally invest in the team’s collective success and own the challenges along … Continue reading Engaged staff are the key to high quality Mental Health services – but how?
With the hype around the budget and changes to superannuation laws, investing and wealth management is more front of mind for the general public than usual. Slowly, people are beginning to realise that the pension may not exist in a few decades’ time, and therefore money needs to be invested today, to be able to live … Continue reading Genuine engagement begins with a pleasant member experience
In 1908, the Metropolitan Tramways Trust (MTT) expanded its network into western Adelaide. The expansion included a bridge across the River Torrens, between Holland Street Thebarton and Manton Street Hindmarsh. The MTT general manager was William Goodman. The bridge is an early example of a steel reinforced concrete bridge designed by John Monash. The City … Continue reading Restoration, repairs and upgrade of the Sir William Goodman Bridge, Adelaide
The demands of today’s rapidly changing global business environment present organisations with increasingly complex strategic and operational challenges. Staying competitive calls for the effective management of projects and programs, which drive all organisational change. Successful organisations recognise the benefits of disciplined project delivery: lower costs, greater efficiencies, improved customer and stakeholder satisfaction, and greater competitive … Continue reading Project success & sustained excellence: Leading practices for organisations worldwide
IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company. Becoming an employer of choice was not something we intentionally set out to do. Rather it … Continue reading Becoming an aged care employer of choice
Things have changed – but some biases and stereotypes remain Things are very different from when I first stepped into a senior executive role seventeen years ago. Female leaders now enjoy more opportunities, more challenging work and greater expectations of capability. With more women at the top of organisations, there is a greater diversity of … Continue reading Women in leadership: driving performance